基于Gemini 2.5、RAG和Cohere重排的Gmail客服代理
中级
这是一个自动化工作流,包含 12 个节点。主要使用 Gmail, GmailTrigger, Agent, RerankerCohere, EmbeddingsOpenAi 等节点。 基于Gemini 2.5、RAG和Cohere重排的Gmail客服代理
前置要求
- •Google 账号和 Gmail API 凭证
- •OpenAI API Key
- •Google Gemini API Key
- •PostgreSQL 数据库连接信息
- •Pinecone API Key
使用的节点 (12)
分类
-
工作流预览
可视化展示节点连接关系,支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入,即可使用此工作流
{
"meta": {
"instanceId": "3d7eb9567ae690bf8c9bba1cb43396e6e40c18e15eb5889cf9673ed1713da6db",
"templateCredsSetupCompleted": true
},
"nodes": [
{
"id": "113d6fd7-2850-4562-adad-d664ba8dc448",
"name": "Gmail Trigger",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
3104,
2080
],
"parameters": {
"simple": false,
"filters": {},
"options": {},
"pollTimes": {
"item": [
{
"mode": "everyMinute"
}
]
}
},
"credentials": {
"gmailOAuth2": {
"id": "JpuoplF0PostDvKB",
"name": "Gmail account"
}
},
"typeVersion": 1.3
},
{
"id": "d1d4a3be-70bc-436b-a7b9-2ee00e426a55",
"name": "Gemini 2.5",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
3312,
2288
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "7v8o9EaQkl33woxm",
"name": "v9"
}
},
"typeVersion": 1
},
{
"id": "dd551d6b-adb2-473b-8982-8ac9b3be46b3",
"name": "Gmail Reply",
"type": "n8n-nodes-base.gmail",
"position": [
3664,
2080
],
"webhookId": "781b8efc-e90e-4f90-98f1-d92c2a42f088",
"parameters": {
"message": "={{ $json.output }}",
"options": {
"appendAttribution": false
},
"emailType": "text",
"messageId": "={{ $('Gmail Trigger').item.json.id }}",
"operation": "reply"
},
"credentials": {
"gmailOAuth2": {
"id": "JpuoplF0PostDvKB",
"name": "Gmail account"
}
},
"typeVersion": 2.1
},
{
"id": "32c51c6d-4ba8-45c4-b689-a7906d5a66b6",
"name": "Cohere Reranker",
"type": "@n8n/n8n-nodes-langchain.rerankerCohere",
"position": [
3744,
2448
],
"parameters": {},
"credentials": {
"cohereApi": {
"id": "5UlwdPGx9tyNlbT4",
"name": "CohereAI"
}
},
"typeVersion": 1
},
{
"id": "5a55a56f-07f0-4da9-b333-be81d39c49c7",
"name": "Pinecone Retriever",
"type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
"position": [
3568,
2288
],
"parameters": {
"mode": "retrieve-as-tool",
"topK": 10,
"options": {},
"useReranker": true,
"pineconeIndex": {
"__rl": true,
"mode": "list",
"value": "agency-info",
"cachedResultName": "agency-info"
},
"toolDescription": "Info About <agency> services, owner and general FAQ"
},
"credentials": {
"pineconeApi": {
"id": "2ZmkLkdFEmSRzqgm",
"name": "PineconeApi"
}
},
"typeVersion": 1.3
},
{
"id": "fd1413ab-433f-43f0-9dbf-6726c62fac44",
"name": "OpenAI Embeddings",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
"position": [
3568,
2448
],
"parameters": {
"model": "text-embedding-3-large",
"options": {
"dimensions": 1024
}
},
"credentials": {
"openAiApi": {
"id": "ymMvgDroJHalwvRf",
"name": "OpenAI"
}
},
"typeVersion": 1.2
},
{
"id": "b587ef62-ec9c-4727-ac16-6e5b2862fe78",
"name": "Email Support Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
3312,
2080
],
"parameters": {
"text": "={{ $json.text }}",
"options": {
"systemMessage": "You are an email support agent for the agency. Use the pinecone tool to access its knowledge base."
},
"promptType": "define"
},
"typeVersion": 2.2
},
{
"id": "11ccc8a7-11fb-4bbc-8593-7d203de1614e",
"name": "Postgres Memory",
"type": "@n8n/n8n-nodes-langchain.memoryPostgresChat",
"position": [
3408,
2384
],
"parameters": {
"tableName": "email_support_agent_",
"sessionKey": "={{ $json.id }}",
"sessionIdType": "customKey"
},
"credentials": {
"postgres": {
"id": "TDX9l1042HXNo9nB",
"name": "Neon - n8n chat"
}
},
"typeVersion": 1.3
},
{
"id": "e2482901-3f58-4adb-817d-cbd48f777f7b",
"name": "Note: Pinecone",
"type": "n8n-nodes-base.stickyNote",
"position": [
3856,
2128
],
"parameters": {
"color": 2,
"width": 350,
"height": 240,
"content": "## 🗄️ Node: Pinecone Retriever\n\n**Purpose:** RAG tool retrieves top 10 docs from 'agency-info' index.\n\n**Key Settings:**\n- Mode: retrieve-as-tool\n- Embeddings: OpenAI text-embedding-3-large (1024 dims)\n- Reranker: Cohere enabled\n\n**Note:** Pre-populate index with agency knowledge base."
},
"typeVersion": 1
},
{
"id": "95398a05-9d35-4913-83ab-62bb9113594b",
"name": "Note: Cohere",
"type": "n8n-nodes-base.stickyNote",
"position": [
3472,
2592
],
"parameters": {
"color": 3,
"width": 398,
"height": 244,
"content": "## 🔄 Node: Cohere Reranker\n\n**Purpose:** Semantically reorders Pinecone results for better relevance.\n\n**Key Settings:**\n- Connected to vector store\n- Improves RAG accuracy\n\n**Note:** Uses Cohere API; monitor token usage."
},
"typeVersion": 1
},
{
"id": "f578bcf8-4019-4c0e-abe3-78dc5b85c026",
"name": "Note: Agent",
"type": "n8n-nodes-base.stickyNote",
"position": [
3088,
1792
],
"parameters": {
"color": 5,
"width": 398,
"height": 252,
"content": "## 🤖 Node: Email Support Agent\n\n**Purpose:** AI agent processes email with tools/memory.\n\n**Key Settings:**\n- User Prompt: Email text\n- LLM: Gemini 2.5\n- Memory: Postgres per email ID\n\n**Note:** Outputs reply text for Gmail."
},
"typeVersion": 1
},
{
"id": "ab002e7f-180b-439d-a544-a9daae2d68c5",
"name": "Overview Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
2256,
1712
],
"parameters": {
"color": 4,
"width": 728,
"height": 1480,
"content": "# AI Email Support Agent with RAG & Cohere Reranking\n\n## 📋 What This Template Does\nTriggers on new Gmail emails, uses a LangChain agent with Postgres memory to retrieve from Pinecone (RAG via OpenAI embeddings), reranks with Cohere for relevance, generates replies using Gemini 2.5, and auto-responds.\n\n## 🔧 Prerequisites\n- n8n instance with LangChain nodes\n- Gmail, OpenAI, Cohere, Gemini, Pinecone, Postgres accounts\n\n## 🔑 Required Credentials\n\n### Gmail OAuth2\n1. Enable Gmail API in Google Cloud\n2. Create OAuth2 credential in n8n with scopes: https://www.googleapis.com/auth/gmail.readonly, https://www.googleapis.com/auth/gmail.send\n\n### OpenAI API\n1. Get API key from platform.openai.com\n2. Add as OpenAI credential\n\n### Cohere API\n1. Sign up at cohere.com\n2. Copy API key to n8n Cohere credential\n\n### Google Gemini API\n1. Generate key at https://aistudio.google.com/\n2. Add as Google PaLM credential\n\n### Pinecone API\n1. Create index \"agency-info\" (dimension 1024)\n2. Add API key to n8n Pinecone credential\n\n### Postgres\n1. Set up database (e.g., Neon/Supabase)\n2. Add connection details to n8n Postgres credential\n\n## ⚙️ Configuration Steps\n1. Import JSON into n8n\n2. Assign all credentials\n3. Populate Pinecone with agency docs (use separate upsert workflow)\n4. Set tableName in Memory if needed\n5. Activate and test with a sample email\n\n## 🎯 Use Cases\n- Automate agency support for FAQs/services\n- Handle client inquiries with context-aware replies\n- Scale email responses without human intervention\n\n## ⚠️ Troubleshooting\n- No trigger: Check Gmail scopes/polling\n- Retrieval empty: Verify Pinecone index/docs/dimensions\n- Rerank fails: Ensure Cohere key valid\n- Memory issues: Confirm Postgres connection/sessionKey"
},
"typeVersion": 1
}
],
"pinData": {},
"connections": {
"d1d4a3be-70bc-436b-a7b9-2ee00e426a55": {
"ai_languageModel": [
[
{
"node": "b587ef62-ec9c-4727-ac16-6e5b2862fe78",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"113d6fd7-2850-4562-adad-d664ba8dc448": {
"main": [
[
{
"node": "b587ef62-ec9c-4727-ac16-6e5b2862fe78",
"type": "main",
"index": 0
}
]
]
},
"32c51c6d-4ba8-45c4-b689-a7906d5a66b6": {
"ai_reranker": [
[
{
"node": "5a55a56f-07f0-4da9-b333-be81d39c49c7",
"type": "ai_reranker",
"index": 0
}
]
]
},
"11ccc8a7-11fb-4bbc-8593-7d203de1614e": {
"ai_memory": [
[
{
"node": "b587ef62-ec9c-4727-ac16-6e5b2862fe78",
"type": "ai_memory",
"index": 0
}
]
]
},
"fd1413ab-433f-43f0-9dbf-6726c62fac44": {
"ai_embedding": [
[
{
"node": "5a55a56f-07f0-4da9-b333-be81d39c49c7",
"type": "ai_embedding",
"index": 0
}
]
]
},
"5a55a56f-07f0-4da9-b333-be81d39c49c7": {
"ai_tool": [
[
{
"node": "b587ef62-ec9c-4727-ac16-6e5b2862fe78",
"type": "ai_tool",
"index": 0
}
]
]
},
"b587ef62-ec9c-4727-ac16-6e5b2862fe78": {
"main": [
[
{
"node": "dd551d6b-adb2-473b-8982-8ac9b3be46b3",
"type": "main",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流?
复制上方的 JSON 配置代码,在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」,粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景?
中级
需要付费吗?
本工作流完全免费,您可以直接导入使用。但请注意,工作流中使用的第三方服务(如 OpenAI API)可能需要您自行付费。
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难度等级
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节点数量12
分类-
节点类型9
作者
Daniel Nkencho
@daniel-automatesAI Automation Consultant | Helping Business Owners Implement AI Systems for growth and lead gen
外部链接
在 n8n.io 查看 →
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