基于 Gmail 和 GPT 的 AI 驱动邮件分类与自动回复系统
高级
这是一个Ticket Management, Multimodal AI领域的自动化工作流，包含 24 个节点。主要使用 If, Set, Gmail, Merge, GmailTrigger 等节点。 使用 GPT-4.1-mini 分类和 Gmail 自动回复实现邮件分拣自动化
前置要求
- •Google 账号和 Gmail API 凭证
- •Google Sheets API 凭证
- •OpenAI API Key
使用的节点 (24)
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "Nj73lhp3xoOM5vJR",
"meta": {
"instanceId": "465f4422bb16aa276130544b590fd34d3a02b10a5aa0e96f6c6adc306e3e8296",
"templateCredsSetupCompleted": true
},
"name": "AI-Powered Email Classification and Auto-Reply System with Gmail and GPT",
"tags": [],
"nodes": [
{
"id": "1c25bce1-dce3-408f-8c17-f4e2cde60f26",
"name": "Gmail Trigger",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
0,
80
],
"parameters": {
"simple": false,
"filters": {
"readStatus": "unread"
},
"options": {},
"pollTimes": {
"item": [
{
"mode": "everyMinute"
}
]
}
},
"credentials": {
"gmailOAuth2": {
"id": "SWlhbg6fDyvBn2oz",
"name": "giobeggiato@gmail.com"
}
},
"typeVersion": 1.2
},
{
"id": "e39fd2c4-76b2-4cb9-816e-b0e146b81be3",
"name": "If",
"type": "n8n-nodes-base.if",
"position": [
600,
100
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "2d7cba78-1e46-4563-9683-2151f4bc3cc6",
"operator": {
"type": "string",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $json.output.sender_name }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "1f9d175e-dd19-4a5e-b4cf-68c67769514e",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
220,
240
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4.1-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "x61T2jyBPZhaqKVW",
"name": "n8n free OpenAI API credits"
}
},
"typeVersion": 1.2
},
{
"id": "7547e456-d72e-4bd7-a483-e600026132a1",
"name": "Name Found",
"type": "n8n-nodes-base.set",
"position": [
820,
0
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "0064bc2e-17b5-4d55-945e-ad61c4a7e796",
"name": "intro_line",
"type": "string",
"value": "=Dear {{ $json.output.sender_name }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "f5335b2d-2732-47fc-a916-17bd9d40e0da",
"name": "Name Not Found",
"type": "n8n-nodes-base.set",
"position": [
820,
200
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "0064bc2e-17b5-4d55-945e-ad61c4a7e796",
"name": "intro_line",
"type": "string",
"value": "=Hey,"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "53f97b56-7bc6-4f25-b3c7-761fb38d7174",
"name": "OpenAI Chat Model1",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
200,
960
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4.1-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "jJNoHsAQMgxbuAcB",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "2cc7a078-016e-4205-897d-a6c20f23dd52",
"name": "Label - Agency Lead",
"type": "n8n-nodes-base.gmail",
"position": [
560,
420
],
"webhookId": "b9cae76f-27ae-41e6-a806-61de5db8b020",
"parameters": {
"labelIds": [
"Label_2779457653887615300"
],
"messageId": "={{ $json.message_id }}",
"operation": "addLabels"
},
"credentials": {
"gmailOAuth2": {
"id": "SWlhbg6fDyvBn2oz",
"name": "giobeggiato@gmail.com"
}
},
"typeVersion": 2.1
},
{
"id": "af773077-758f-4f64-94b2-658784b8689d",
"name": "Label - Course Request",
"type": "n8n-nodes-base.gmail",
"position": [
560,
620
],
"webhookId": "b9cae76f-27ae-41e6-a806-61de5db8b020",
"parameters": {
"labelIds": [
"Label_6090976944524934821"
],
"messageId": "={{ $json.message_id }}",
"operation": "addLabels"
},
"credentials": {
"gmailOAuth2": {
"id": "SWlhbg6fDyvBn2oz",
"name": "giobeggiato@gmail.com"
}
},
"typeVersion": 2.1
},
{
"id": "a93709f4-15a0-4333-b9e1-aff10ff6c693",
"name": "Label - Paid Collaborations",
"type": "n8n-nodes-base.gmail",
"position": [
560,
820
],
"webhookId": "b9cae76f-27ae-41e6-a806-61de5db8b020",
"parameters": {
"labelIds": [
"Label_2508736995105587525"
],
"messageId": "={{ $json.message_id }}",
"operation": "addLabels"
},
"credentials": {
"gmailOAuth2": {
"id": "SWlhbg6fDyvBn2oz",
"name": "giobeggiato@gmail.com"
}
},
"typeVersion": 2.1
},
{
"id": "7994e586-a28c-47d6-902f-9389516d13f7",
"name": "Label - Miscellaneous",
"type": "n8n-nodes-base.gmail",
"position": [
560,
1020
],
"webhookId": "b9cae76f-27ae-41e6-a806-61de5db8b020",
"parameters": {
"labelIds": [
"Label_5123095855127638673"
],
"messageId": "={{ $json.message_id }}",
"operation": "addLabels"
},
"credentials": {
"gmailOAuth2": {
"id": "SWlhbg6fDyvBn2oz",
"name": "giobeggiato@gmail.com"
}
},
"typeVersion": 2.1
},
{
"id": "f7c8cc18-f017-4a5d-92e9-c80d16a1269a",
"name": "Message a model",
"type": "@n8n/n8n-nodes-langchain.openAi",
"position": [
780,
420
],
"parameters": {
"modelId": {
"__rl": true,
"mode": "list",
"value": "gpt-4.1-mini",
"cachedResultName": "GPT-4.1-MINI"
},
"options": {},
"messages": {
"values": [
{
"role": "system",
"content": "You are an intelligent and useful personal assistant that replies to my emails"
},
{
"content": "=Here's the email to reply to:\n\nIntro line for the sender:{{ $('Single Intro Line').item.json.intro_line }}\nEmail Body: {{ $('Gmail Trigger').item.json.text }}\nEmail Subject:{{ $('Gmail Trigger').item.json.subject }}"
},
{
"content": "=Please format the data in this format:\n\n{\n\n\"subject\": \"The subject line fo the email you drafted\"\n\"body\": \"The body of the email you drafted\"\n\n}"
}
]
},
"jsonOutput": true
},
"credentials": {
"openAiApi": {
"id": "jJNoHsAQMgxbuAcB",
"name": "OpenAi account"
}
},
"typeVersion": 1.8
},
{
"id": "5c4ae3ba-5ab9-46c3-aa20-b43d8c62a1a3",
"name": "Create a draft",
"type": "n8n-nodes-base.gmail",
"position": [
1140,
420
],
"webhookId": "0c43d685-5746-44ff-ae3a-6b5b356801f1",
"parameters": {
"message": "={{ $json.message.content.body }}",
"options": {
"threadId": "={{ $('Label - Agency Lead').item.json.threadId }}"
},
"subject": "={{ $json.message.content.subject }}",
"resource": "draft"
},
"credentials": {
"gmailOAuth2": {
"id": "SWlhbg6fDyvBn2oz",
"name": "giobeggiato@gmail.com"
}
},
"typeVersion": 2.1
},
{
"id": "51f46e0e-4280-414d-9f1f-545027c6965a",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
180,
0
],
"parameters": {
"width": 300,
"height": 360,
"content": "## Name Extractor"
},
"typeVersion": 1
},
{
"id": "ee1210c5-62c0-41f5-be0a-0ca4b90879b6",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
560,
-40
],
"parameters": {
"color": 5,
"width": 600,
"height": 400,
"content": "## Personalised Intro"
},
"typeVersion": 1
},
{
"id": "3097cff4-606a-46ab-9982-a79ff30ed097",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-80,
540
],
"parameters": {
"color": 4,
"width": 560,
"height": 600,
"content": "## Sentiment Analysis"
},
"typeVersion": 1
},
{
"id": "956a90c8-0752-41a3-8496-bf3c5e9eb94f",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
520,
380
],
"parameters": {
"color": 6,
"width": 860,
"height": 800,
"content": "## Personalised Intro"
},
"typeVersion": 1
},
{
"id": "24ce2fe3-e674-4d47-b7b3-6dc8eb94a328",
"name": "Sticky Note4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1120,
-100
],
"parameters": {
"color": 3,
"width": 960,
"height": 1240,
"content": "# Overview\n\nThis template triages incoming Gmail in real time using GPT. It extracts the sender’s name, classifies the message into four categories (Agency Lead, Course Request, Paid Collaborations, Miscellaneous), applies the appropriate Gmail label, and either sends an immediate courtesy reply (for Course Requests and Paid Collaborations) or creates a structured Gmail draft for you to review (for Agency Leads). It also upserts Paid Collaboration contacts into Google Sheets for follow-up.\n\n# Who it’s for\n\nSolo operators and small teams that get mixed inbound and want consistent, fast triage without living in the inbox. These classification specifically is good for Agencies and Coaches\n\n## How it works / What it does\n\n- Trigger: New unread Gmail message/s\n- Name extraction (AI): Pulls the sender name from the email body or signature to personalise replies\n- Topic classification (AI): Routes to Agency Lead, Course Request, Paid Collaborations, or Miscellaneous\n\n## Actions:\n1. Agency Lead → add label and create GPT-draft\n2. Course Request → add label and auto-reply\n3. Paid Collaborations → add label, auto-reply, and upsert to Google Sheets\n4. Miscellaneous → add label only\n\n## Requirements\n- Gmail account connected in n8n\n- OpenAI credentials\n- Google Sheet for Paid Collaborations with columns: Name, email, subject\n\n## Setup\n1. Connect Gmail, OpenAI, and (optionally) Google Sheets credentials in n8n\n2. Create four Gmail labels - in my case I created:\n - Agency lead: This includes people/companies interested in inquiries regarding AI solutions, may it be asking info on what they can do, or me building a solution for them.\n - Course Request: This includes inquiries from people regarding which courses they should choose in order to understand/study AI or AI Agents \n - Paid Collaborations: Inquiries regarding sponsorship of books or tools on my channels. There are also situations in which they don't specifically say that they will pay, but they ask me to share their material with my audience\n - Miscellaneous: the remaining part --> mandatory category to make this work properly.\n3. Create a Google Sheet with 3 columns: email, name, email \n\n## How to customize\n- Edit the four categories and their descriptions in the Classify Email Topic (AI) node\n- Tweak auto-reply copy in the auto-reply nodes; adjust the GPT draft prompt if needed\n- Change the model or temperature in the LLM nodes; extend the Google Sheets schema over time"
},
"typeVersion": 1
},
{
"id": "88e31730-9014-4076-bc2a-71d1dab5ef78",
"name": "Name Extractor",
"type": "@n8n/n8n-nodes-langchain.informationExtractor",
"position": [
220,
80
],
"parameters": {
"text": "={{ $json.text }}",
"options": {
"systemPromptTemplate": "=You are an expert extraction algorithm.\nOnly extract relevant information from the text.\nIf you do not know the value of an attribute asked to extract, you may omit the attribute's value."
},
"attributes": {
"attributes": [
{
"name": "sender_name",
"required": true,
"description": "=This is the sender name, which corresponds to the signature of the sender at the end of the body of the email. If the name is not available, return an empty string."
}
]
}
},
"typeVersion": 1.2
},
{
"id": "e97c25b3-84f0-4602-86cc-45652f9a6bf8",
"name": "Single Intro Line",
"type": "n8n-nodes-base.merge",
"position": [
1040,
100
],
"parameters": {
"mode": "combine",
"options": {},
"joinMode": "keepNonMatches",
"fieldsToMatchString": "=intro_line"
},
"typeVersion": 3.2
},
{
"id": "0568b7a5-017a-4db1-94f1-bf80057db779",
"name": "Reducing content before LLM",
"type": "n8n-nodes-base.set",
"position": [
-40,
720
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "a5357d59-3a7a-4197-b005-a8fa4acea9c0",
"name": "intro_line",
"type": "string",
"value": "={{ $json.intro_line }}"
},
{
"id": "17c5b46b-77e6-43ab-a314-6a36a21651f8",
"name": "email_body",
"type": "string",
"value": "={{ $('Gmail Trigger').item.json.text }}"
},
{
"id": "e534b113-0a05-4312-b577-b1918f03b361",
"name": "message_id",
"type": "string",
"value": "={{ $('Gmail Trigger').item.json.id }}"
},
{
"id": "21ab6542-a5b6-4ca0-9605-4f1c9b27e70d",
"name": "thread_id",
"type": "string",
"value": "={{ $('Gmail Trigger').item.json.threadId }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "9434fc19-bbb8-4778-8e9b-49b7777cac77",
"name": "AI-Classification & Sentiment Analysis",
"type": "@n8n/n8n-nodes-langchain.textClassifier",
"position": [
200,
720
],
"parameters": {
"options": {},
"inputText": "={{ $json.email_body }}",
"categories": {
"categories": [
{
"category": "Agency Lead",
"description": "This includes people/companies interested in inquiries regarding AI solutions, may it be asking info on what they can do, or me building a solution for them."
},
{
"category": "Course Request",
"description": "This includes inquiries from people regarding which courses they should choose in order to understand/study AI or AI Agents "
},
{
"category": "Paid Collaborations",
"description": "Inquiries regarding sponsorship of books or tools on my channels. There are also situations in which they don't specifically say that they will pay, but they ask me to share their material with my audience"
},
{
"category": "Miscellaneous",
"description": "All the remaining messages"
}
]
}
},
"typeVersion": 1.1
},
{
"id": "680a89f0-148f-4b91-a63f-a428744ba177",
"name": "Standard Answer",
"type": "n8n-nodes-base.gmail",
"position": [
840,
620
],
"webhookId": "fd82eb8a-6d1c-4509-ab21-1674cb6328d2",
"parameters": {
"message": "={{ $('AI-Classification & Sentiment Analysis').item.json.intro_line }},\n\nThanks for reaching out.\n\nThis email goes out as soon as I receive a request of a course recommendation.\n\nThis is my phone number: XXXX\n\nPlease reach out to me there!\n\nThanks,\nGiovanni",
"options": {},
"emailType": "text",
"messageId": "={{ $json.id }}",
"operation": "reply"
},
"credentials": {
"gmailOAuth2": {
"id": "SWlhbg6fDyvBn2oz",
"name": "giobeggiato@gmail.com"
}
},
"typeVersion": 2.1
},
{
"id": "bcd48315-4957-4cd1-81e2-97ea4ea1431e",
"name": "Standard Answer 2",
"type": "n8n-nodes-base.gmail",
"position": [
840,
820
],
"webhookId": "fd82eb8a-6d1c-4509-ab21-1674cb6328d2",
"parameters": {
"message": "={{ $('AI-Classification & Sentiment Analysis').item.json.intro_line }},\n\nThanks for reaching out.\n\nThis email goes out as soon as I receive a request of a paid collab.\n\nThis is my phone number: XXXX\n\nPlease reach out to me there!\n\nThanks,\nGiovanni",
"options": {},
"emailType": "text",
"messageId": "={{ $json.id }}",
"operation": "reply"
},
"credentials": {
"gmailOAuth2": {
"id": "SWlhbg6fDyvBn2oz",
"name": "giobeggiato@gmail.com"
}
},
"typeVersion": 2.1
},
{
"id": "39a258ef-64a3-45df-b048-0de048a4825c",
"name": "Update DB",
"type": "n8n-nodes-base.googleSheets",
"position": [
1140,
820
],
"parameters": {
"columns": {
"value": {
"Name": "={{ $('Single Intro Line').item.json.intro_line.replace('Dear ', '') }}",
"email": "={{ $('Gmail Trigger').item.json.from.value[0].address }}",
"subject": "={{ $('Gmail Trigger').item.json.subject }}"
},
"schema": [
{
"id": "Name",
"type": "string",
"display": true,
"required": false,
"displayName": "Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "email",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "email",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "subject",
"type": "string",
"display": true,
"required": false,
"displayName": "subject",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [
"email"
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "appendOrUpdate",
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1mW0vLLwJXdWBEe5_JxT9HfK1U8ECygmu-zNnfOf93Xo/edit#gid=0",
"cachedResultName": "Sheet1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1mW0vLLwJXdWBEe5_JxT9HfK1U8ECygmu-zNnfOf93Xo",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1mW0vLLwJXdWBEe5_JxT9HfK1U8ECygmu-zNnfOf93Xo/edit?usp=drivesdk",
"cachedResultName": "Paid Collaborations"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "Urd6OjD5xri8sIO1",
"name": "Working_Sheets_bli"
}
},
"typeVersion": 4.6
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "030afcdb-4da5-4947-aafe-042dae86a937",
"connections": {
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"1c25bce1-dce3-408f-8c17-f4e2cde60f26": {
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},
"1f9d175e-dd19-4a5e-b4cf-68c67769514e": {
"ai_languageModel": [
[
{
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"type": "ai_languageModel",
"index": 0
}
]
]
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"e97c25b3-84f0-4602-86cc-45652f9a6bf8": {
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},
"2cc7a078-016e-4205-897d-a6c20f23dd52": {
"main": [
[
{
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"af773077-758f-4f64-94b2-658784b8689d": {
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"a93709f4-15a0-4333-b9e1-aff10ff6c693": {
"main": [
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"0568b7a5-017a-4db1-94f1-bf80057db779": {
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},
"9434fc19-bbb8-4778-8e9b-49b7777cac77": {
"main": [
[
{
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}
],
[
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],
[
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[
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}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 工单管理, 多模态 AI
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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节点数量24
分类2
节点类型11
作者
Giovanni Beggiato
@giovannibeggiatoHi 👋 I’m Gio. I make money with AI automation & teach others how they can too. If you have any questions about my templates or n8n builds, drop them in the comments and I’ll be happy to help.
外部链接
在 n8n.io 查看 →
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