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스마트 이메일 분류

고급

이것은Ticket Management, Multimodal AI분야의자동화 워크플로우로, 26개의 노드를 포함합니다.주로 Gmail, WhatsApp, GmailTrigger, OpenAi, LmChatOpenAi 등의 노드를 사용하며. GPT와 WhatsApp 알림 기반 Gmail 자동 분류 및 응답 시스템

사전 요구사항
  • Google 계정 및 Gmail API 인증 정보
  • OpenAI API Key
워크플로우 미리보기
노드 연결 관계를 시각적으로 표시하며, 확대/축소 및 이동을 지원합니다
워크플로우 내보내기
다음 JSON 구성을 복사하여 n8n에 가져오면 이 워크플로우를 사용할 수 있습니다
{
  "id": "j52UGeF9akxXBKRK",
  "meta": {
    "instanceId": "41a93cc6f329d5755684ac69c9a86d5c75d7dc780eea0b60d82055e6149e455f",
    "templateCredsSetupCompleted": true
  },
  "name": "Intelligent Email Classification",
  "tags": [],
  "nodes": [
    {
      "id": "9ae4ac61-98dd-425d-8ec3-85b0ad0da7c5",
      "name": "Gmail 트리거",
      "type": "n8n-nodes-base.gmailTrigger",
      "position": [
        -1184,
        -496
      ],
      "parameters": {
        "filters": {},
        "pollTimes": {
          "item": [
            {
              "mode": "everyMinute"
            }
          ]
        }
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "52mNI7KwytiCFBmo",
          "name": "Gmail account 2"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "a1a5959c-52fa-417c-8024-1512909e9fae",
      "name": "OpenAI 채팅 모델",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -896,
        -240
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "LNuj9b67Zq2tZww5",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "7d84dcde-f724-4b08-88db-c463791f76ca",
      "name": "고우선순위 이메일",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -224,
        -1024
      ],
      "webhookId": "6e9c3f6d-f508-4668-97f9-704a5173e8fa",
      "parameters": {
        "labelIds": [
          "Label_7974018348016773078"
        ],
        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "52mNI7KwytiCFBmo",
          "name": "Gmail account 2"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "aaac9866-4d4b-4c88-97c7-a8d15b20837d",
      "name": "고객 지원 이메일",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -208,
        -752
      ],
      "webhookId": "6e9c3f6d-f508-4668-97f9-704a5173e8fa",
      "parameters": {
        "labelIds": [
          "Label_7432353852807721490"
        ],
        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "52mNI7KwytiCFBmo",
          "name": "Gmail account 2"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "0f5b6666-002a-4090-94ad-dfb5f6e8247d",
      "name": "프로모션 이메일",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -208,
        -528
      ],
      "webhookId": "6e9c3f6d-f508-4668-97f9-704a5173e8fa",
      "parameters": {
        "labelIds": [
          "Label_7974018348016773078"
        ],
        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "52mNI7KwytiCFBmo",
          "name": "Gmail account 2"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "9a886ba2-5721-4fdc-ad4e-7770803d61a6",
      "name": "재무/결제 이메일",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -96,
        -208
      ],
      "webhookId": "6e9c3f6d-f508-4668-97f9-704a5173e8fa",
      "parameters": {
        "labelIds": [
          "Label_487984775758613877"
        ],
        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "52mNI7KwytiCFBmo",
          "name": "Gmail account 2"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "45f1546d-b619-42f5-a4ce-ee3bc3309886",
      "name": "기타(일반/기타) 이메일",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -240,
        64
      ],
      "webhookId": "6e9c3f6d-f508-4668-97f9-704a5173e8fa",
      "parameters": {
        "labelIds": [
          "Label_4854753170056793401"
        ],
        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "52mNI7KwytiCFBmo",
          "name": "Gmail account 2"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "a0862448-5ccf-45a7-9522-d42e902ab00c",
      "name": "이메일 분류기",
      "type": "@n8n/n8n-nodes-langchain.textClassifier",
      "position": [
        -992,
        -560
      ],
      "parameters": {
        "options": {},
        "inputText": "={{ $json.snippet }}",
        "categories": {
          "categories": [
            {
              "category": "High Priority",
              "description": "Definition: Emails requiring immediate attention or action, often time-sensitive or involving urgent issues.  Examples: System outages, legal alerts, executive requests, critical deadlines, crisis management."
            },
            {
              "category": "Customer Support",
              "description": "Definition: Emails related to addressing customer issues, questions, feedback, or service requests.  Examples: Complaint resolution, troubleshooting help, account inquiries, service feedback."
            },
            {
              "category": "Promotion",
              "description": "Definition: Marketing or sales emails designed to promote a product, service, event, or offer.  Examples: Newsletters, discounts, product launches, affiliate promotions."
            },
            {
              "category": "Finance/Billing",
              "description": "Definition: Emails involving monetary matters, budgets, transactions, invoices, or financial reporting.  Examples: Invoices, salary slips, payment confirmations, expense reports, tax documents."
            },
            {
              "category": "Random (General/Other)",
              "description": "Definition: Emails that don’t clearly fall into the above categories — often personal, spammy, or unrelated to business operations.  Examples: Internal memos without urgency, jokes, general announcements, social invites."
            }
          ]
        }
      },
      "typeVersion": 1.1
    },
    {
      "id": "73d29ab2-c4a7-4ad0-8082-87df29ab1a63",
      "name": "초안 작성",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        0,
        -1024
      ],
      "parameters": {
        "modelId": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini",
          "cachedResultName": "GPT-4.1-MINI"
        },
        "options": {},
        "messages": {
          "values": [
            {
              "content": "=You are an Executive Assistant responsible for drafting accurate, clear, and professional responses to urgent and high-priority inquiries.\n\nHere is the incoming email you are responding to:\n{{ $('Gmail Trigger').item.json.snippet }}\n\nYour task:\n1. Read and understand the email content carefully.\n2. Identify the main issue, request, or concern.\n3. Provide a concise and effective response that directly addresses the matter.\n4. Maintain a professional and respectful tone.\n5. If additional action is needed, include a short next-steps section in the reply.\n\nOutput format (return exactly in this structure):\nSubject: [A short and relevant subject line]\nMessage: [Your full, well-formatted email reply]\n"
            }
          ]
        },
        "jsonOutput": true
      },
      "credentials": {
        "openAiApi": {
          "id": "LNuj9b67Zq2tZww5",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.8
    },
    {
      "id": "e062bfb5-9e68-461c-9064-13896f1d1986",
      "name": "초안 이메일",
      "type": "n8n-nodes-base.gmail",
      "position": [
        400,
        -1024
      ],
      "webhookId": "49848a5a-a4de-4b3a-9a10-235c0b33ab71",
      "parameters": {
        "message": "={{ $json.message.content.Message }}",
        "options": {},
        "subject": "={{ $json.message.content.Subject }}",
        "resource": "draft"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "52mNI7KwytiCFBmo",
          "name": "Gmail account 2"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "bff31bfe-2dfe-4cca-ae8c-442c840c5497",
      "name": "이메일 생성",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        16,
        -752
      ],
      "parameters": {
        "modelId": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini",
          "cachedResultName": "GPT-4.1-MINI"
        },
        "options": {},
        "messages": {
          "values": [
            {
              "content": "=You are an Executive Assistant responsible for drafting professional, accurate, and empathetic responses to all customer support inquiries.\n\nHere is the incoming email you are responding to:\n{{ $('Gmail Trigger').item.json.snippet }}\n\nYour task:\n1. Read and understand the customer’s inquiry fully.\n2. Identify the customer's name from the email content, and address them by name at the start of the reply.\n3. Provide a clear, concise, and helpful response that answers all questions or concerns raised in the email.\n4. Maintain a polite, friendly, and professional tone throughout.\n5. Avoid unnecessary filler words; focus on solving the customer's issue efficiently.\n6. End the email with:\nBest regards,\n[YOUR_NAME]\n\n(Replace [YOUR_NAME] with the actual sender’s name configured in the workflow.)\n\n"
            }
          ]
        }
      },
      "credentials": {
        "openAiApi": {
          "id": "LNuj9b67Zq2tZww5",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.8
    },
    {
      "id": "953f9d91-dc32-493b-8e0f-ed3447874396",
      "name": "자동 응답",
      "type": "n8n-nodes-base.gmail",
      "position": [
        416,
        -752
      ],
      "webhookId": "b1cc850c-209d-4c6a-89d2-8517849c091d",
      "parameters": {
        "message": "={{ $json.message.content }}",
        "options": {},
        "emailType": "text",
        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "reply"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "52mNI7KwytiCFBmo",
          "name": "Gmail account 2"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "0685ef61-fa4f-46a1-960f-822611e55cde",
      "name": "재무 부서",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        128,
        -208
      ],
      "parameters": {
        "modelId": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini",
          "cachedResultName": "GPT-4.1-MINI"
        },
        "options": {},
        "messages": {
          "values": [
            {
              "content": "=You are an Executive Assistant responsible for handling finance-related inquiries and preparing concise summaries for the finance department.\n\nHere is the incoming email you are responding to:\n{{ $('Gmail Trigger').item.json.snippet }}\n\nYour task:\n1. Read and fully understand the email content.\n2. Identify the key financial topic or request (e.g., invoice, payment confirmation, budget query, expense report, tax document).\n3. Summarize the essential details clearly and accurately.\n4. Keep the summary professional and free of unnecessary information.\n5. Ensure the tone remains formal and business-appropriate.\n\nOutput format (return exactly in this structure):\nSubject: [A short and relevant subject line]\nText: [A clear and concise summary of the finance-related email]\n"
            }
          ]
        },
        "jsonOutput": true
      },
      "credentials": {
        "openAiApi": {
          "id": "LNuj9b67Zq2tZww5",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.8
    },
    {
      "id": "c8997eff-cc00-4dc6-9d92-378bc2d0ba64",
      "name": "프로모션 요약",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        16,
        -528
      ],
      "parameters": {
        "modelId": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini",
          "cachedResultName": "GPT-4.1-MINI"
        },
        "options": {},
        "messages": {
          "values": [
            {
              "content": "=You are an Executive Assistant responsible for summarizing all incoming promotional emails.\n\nHere is the incoming email you are responding to:\n{{ $('Gmail Trigger').item.json.snippet }}\n\nYour task:\n1. Read and understand the promotional email content.\n2. Identify the key offer, product, service, event, or deal being promoted.\n3. Include important details such as:\n   - Offer type (discount, launch, announcement, etc.)\n   - Expiry date or deadline (if mentioned)\n   - Any special conditions or requirements\n4. Exclude unnecessary or repetitive marketing language.\n5. Keep the summary clear, concise, and actionable.\n\nOutput format:\nSummary: [A short, well-structured summary of the promotional email]\n"
            }
          ]
        }
      },
      "credentials": {
        "openAiApi": {
          "id": "LNuj9b67Zq2tZww5",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.8
    },
    {
      "id": "90ea2e06-083e-45ec-bd41-cbd59ce650fa",
      "name": "고우선순위 알림",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        624,
        -1024
      ],
      "webhookId": "6a129da8-0dbf-4bd7-a1ad-8af3f54368ec",
      "parameters": {
        "textBody": "=High priority email Alert!!!\n{{ $('Gmail Trigger').item.json.snippet }}\n\nI have created a Draft of the replying email:\n{{ $('Creating a Draft').item.json.message.content.Message }}",
        "operation": "send",
        "phoneNumberId": "=",
        "additionalFields": {},
        "recipientPhoneNumber": "[YOUR_WHATSAPP_NUMBER]"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "FhsL97tKAVtEydZF",
          "name": "WhatsApp account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "ff9a200a-90bf-49b7-8b00-acdbaf320ced",
      "name": "확인",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        640,
        -752
      ],
      "webhookId": "6a129da8-0dbf-4bd7-a1ad-8af3f54368ec",
      "parameters": {
        "textBody": "=Customer Support Related Inquiries\n{{ $('Gmail Trigger').item.json.snippet }}\n\nReplied email:{{ $('Create Email').item.json.message.content }}",
        "operation": "send",
        "phoneNumberId": "=",
        "additionalFields": {},
        "recipientPhoneNumber": "[YOUR_WHATSAPP_NUMBER]"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "FhsL97tKAVtEydZF",
          "name": "WhatsApp account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "f912992f-ddbf-48d7-a9dc-2115c9f0f910",
      "name": "프로모션 알림",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        416,
        -528
      ],
      "webhookId": "6a129da8-0dbf-4bd7-a1ad-8af3f54368ec",
      "parameters": {
        "textBody": "=Promotional related Email Trigger\n{{ $('Gmail Trigger').item.json.snippet }}\n\n",
        "operation": "send",
        "phoneNumberId": "=",
        "additionalFields": {},
        "recipientPhoneNumber": "[YOUR_WHATSAPP_NUMBER]"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "FhsL97tKAVtEydZF",
          "name": "WhatsApp account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "1c4b6a73-c41c-41b4-ba3b-c3a8b8064181",
      "name": "재무 알림",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        752,
        -208
      ],
      "webhookId": "6a129da8-0dbf-4bd7-a1ad-8af3f54368ec",
      "parameters": {
        "textBody": "= You received a Finance related inquires:{{ $('Gmail Trigger').item.json.snippet }}\n\nI have notified this to your finance department with this Reply email:{{ $('Finance Department').item.json.message.content.Email }}",
        "operation": "send",
        "phoneNumberId": "=",
        "additionalFields": {},
        "recipientPhoneNumber": "[YOUR_WHATSAPP_NUMBER]"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "FhsL97tKAVtEydZF",
          "name": "WhatsApp account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "f8c045af-ddd7-496a-9dea-c187661c2857",
      "name": "스티커 메모",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1264,
        -640
      ],
      "parameters": {
        "color": 4,
        "height": 352,
        "content": "Starts the workflow when a new email is received in Gmail.\nEnsure you've set up Gmail credentials and appropriate filters if needed."
      },
      "typeVersion": 1
    },
    {
      "id": "677541d5-fab0-4afa-bf22-62ee20aef21d",
      "name": "스티커 메모1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1008,
        -816
      ],
      "parameters": {
        "width": 320,
        "height": 688,
        "content": "Uses OpenAI to classify the incoming email into one of 5 categories:\n\nHigh Priority\n\nCustomer Support\n\nPromotion\n\nFinance/Billing\n\nRandom/General"
      },
      "typeVersion": 1
    },
    {
      "id": "e0d6aa89-5dd9-4c3f-9299-94b41541b632",
      "name": "스티커 메모2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -384,
        -1136
      ],
      "parameters": {
        "color": 3,
        "width": 1264,
        "height": 272,
        "content": "Adds \"High Priority\" label in Gmail\n\nGenerates a draft email using OpenAI\n\nSends a WhatsApp alert for urgent attention"
      },
      "typeVersion": 1
    },
    {
      "id": "18b64002-7d5a-4ab7-9367-33891861eadb",
      "name": "스티커 메모3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -384,
        -848
      ],
      "parameters": {
        "color": 2,
        "width": 1280,
        "height": 256,
        "content": "Adds \"Customer Support\" label in Gmail\n\nGenerates a quick auto-reply using OpenAI\n\nSends WhatsApp confirmation for support interaction"
      },
      "typeVersion": 1
    },
    {
      "id": "2671b41b-5b64-443c-9c59-a885576de663",
      "name": "스티커 메모4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -384,
        -576
      ],
      "parameters": {
        "color": 5,
        "width": 1296,
        "height": 240,
        "content": "Labels the email as \"Promotion\"\n\nSummarizes the email content using OpenAI\n\nSends a WhatsApp promotional digest alert"
      },
      "typeVersion": 1
    },
    {
      "id": "5b73ffab-3eeb-4c3c-9f1b-5075fb632318",
      "name": "스티커 메모5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -384,
        -320
      ],
      "parameters": {
        "color": 7,
        "width": 1264,
        "height": 304,
        "content": "Labels the email as \"Finance/Billing\"\n\nCreates a summary using OpenAI\n\nSends the summary to the Finance Department via Gmail\n\nTriggers a Finance Alert over WhatsApp"
      },
      "typeVersion": 1
    },
    {
      "id": "2ed87858-1ea0-40c5-bf7c-d10819df49e1",
      "name": "스티커 메모6",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -384,
        -48
      ],
      "parameters": {
        "color": 4,
        "width": 432,
        "height": 288,
        "content": "Labels unclassified emails as “Random”\n\nNo further automation occurs, but emails are still organized"
      },
      "typeVersion": 1
    },
    {
      "id": "fd867ca9-939b-457d-b673-c01d03e9a22d",
      "name": "재무 부서로 전송",
      "type": "n8n-nodes-base.gmail",
      "position": [
        528,
        -208
      ],
      "webhookId": "1dcded01-5b09-4e84-b49c-dc617c267fe4",
      "parameters": {
        "sendTo": "[YOUR_GMAIL_ADDRESS]",
        "message": "={{ $json.message.content.Text }}",
        "options": {},
        "subject": "={{ $json.message.content.Subject }}",
        "emailType": "text"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "52mNI7KwytiCFBmo",
          "name": "Gmail account 2"
        }
      },
      "typeVersion": 2.1
    }
  ],
  "active": false,
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