GPT-4o-mini 에이전트를 사용한 잠재 리드 자격 평가 및 고객 지원 자동화

• •OpenAI API Key

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        "content": "## Lead Qualifier Agent\n"
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        "content": "## Ecommerce Chatbot\n"
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        "text": "=Name: {{$json[\"name\"]}}\nTranscript: {{$json[\"transcript\"]}}\n",
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          "systemMessage": "You are a lead qualification assistant for an ecommerce store. Your job is to determine if a customer from a phone call is a good lead for a **bulk order**.\n\nIf they mention:\n- large quantities\n- logos\n- team gifts\n- events\n- wholesale\n- or any indication of buying in bulk\n\nThen classify them as a **good lead**. Otherwise, mark them as not a good lead.\n\nRespond only in valid JSON with:\n- \"Name\": customer’s name\n- \"Is Good Lead\": Yes or No\n- \"Reasoning\": short one-sentence reason"
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          "systemMessage": "👋 Hi there! I'm your personal assistant here to help you with anything related to our ecommerce store.\n\nI can assist you with:\n- Product information\n- Bulk orders\n- Pricing questions\n- Customization options (like adding a logo)\n- Shipping times and return policies\n\nHere’s how I work:\n- I know the details of our products, pricing, and bulk order discounts.\n- I respond politely, professionally, and clearly.\n- If you're placing a bulk order, I’ll ask for the quantity you need, when you need it, and whether you have your artwork or logo ready.\n\n## Product Pricing (Standard Retail):\n- **Custom Notebook**: $12.00 each  \n- **Eco Water Bottle**: $15.00 each  \n- **Enamel Mug**: $10.00 each  \n- **Canvas Tote Bag**: $14.00 each\n\n## Bulk Discount Tiers:\n- 50+ units: 10% off  \n- 100+ units: 15% off  \n- 250+ units: 20% off  \n- 500+ units: 25% off  \n*Discounts apply per product type and are automatically calculated.*\n\n## Shipping & Returns:\n- Standard shipping: 3–5 business days  \n- Bulk orders may take 7–14 business days depending on customization\n- Returns accepted within 30 days for non-customized items\n\n## Rules:\n- Be honest and helpful\n- Never make up data or offer discounts outside the tiers above\n- If unsure about something, say a team member will follow up\n- If the customer mentions a bulk order, ask how many units they need and if they have artwork ready\n\n\n- if the customer has confirmed they want to place an order output ***** along with the response. \n\nJust ask your question, and I’ll take it from there!\n"
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        "jsCode": "let text = \"Your order has been placed\"\n\nreturn {text}\n \n "
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        "content": "### Need help?  \nEmail **rbreen@ynteractive.com**\n\n---\n\n### How to Install & Run\n\n1. **Import the workflow**  \n   - n8n → **Workflows → Import from File** (or **Paste JSON**) → **Save**\n\n2. **Add your OpenAI API key**  \n   - n8n → **Credentials → New → OpenAI API**  \n   - Paste the key from <https://platform.openai.com>  \n   - Select this credential in both **OpenAI Chat Model** nodes\n\n3. **(Optional) Choose another model**  \n   - Default model: **gpt‑4o‑mini**  \n   - Open each **OpenAI Chat Model** node → choose **GPT‑4o**, **GPT‑3.5‑turbo**, etc.\n\n4. **Test the Lead‑Qualifier Task Automator**  \n   - Click **Activate**  \n   - Press **Test workflow**  \n   - Sample transcripts run; each item returns JSON with **Name**, **Is Good Lead**, **Reasoning**\n\n5. **Test the Ecommerce Chatbot**  \n   - Copy the **Webhook URL** from **When chat message received**  \n   - POST example payload:  \n     ```json\n     { \"message\": \"Hi, do you offer discounts if I buy 120 notebooks?\" }\n     ```  \n   - Chatbot replies with pricing details  \n   - If the response contains `*****`, the **If** node sends: **“Your order has been placed”**\n\n---\n\n### Customization Ideas\n\n- Edit prompts to change lead‑qualification rules or chatbot dialogue  \n- Add Google Sheets, Airtable, or database nodes to store qualified leads  \n- Integrate inventory, shipping, or payment APIs  \n- Adjust the **Simple Memory** node’s window size to remember more conversation context\n"
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