Robot de vente WhatsApp basé sur l'IA avec fonctionnalité de requête Google Sheets

Intermédiaire

Ceci est unLead Nurturing, AI Chatbotworkflow d'automatisation du domainecontenant 10 nœuds.Utilise principalement des nœuds comme If, Webhook, GmailTool, Agent, GoogleSheetsTool. Automatisation des ventes WhatsApp avec DeepSeek AI, Google Sheets et notifications par Gmail

Prérequis
  • Point de terminaison HTTP Webhook (généré automatiquement par n8n)
  • Compte Google et informations d'identification Gmail API
  • Informations d'identification Google Sheets API
  • Informations de connexion à la base de données PostgreSQL
Aperçu du workflow
Visualisation des connexions entre les nœuds, avec support du zoom et du déplacement
Exporter le workflow
Copiez la configuration JSON suivante dans n8n pour importer et utiliser ce workflow
{
  "id": "cNNZ3M4oqFQhVgJc",
  "meta": {
    "instanceId": "ea2b41532677d34614d95d13d7d2ccb694657be482144baf71e7140df3b2a853",
    "templateCredsSetupCompleted": true
  },
  "name": "AI-Powered WhatsApp Seller Bot with Google Sheets Lookup",
  "tags": [],
  "nodes": [
    {
      "id": "e584cd33-a6da-483f-9de4-4f9e186eb538",
      "name": "Agent IA",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        336,
        -96
      ],
      "parameters": {
        "text": "={{ $json.body.data.message.conversation }}",
        "options": {
          "systemMessage": "You represent X company, Your name is Ahmed. Please answer customer inquiries using the information provided in the Google Sheet. Please send an email to the customer service representative only if the customer requests to purchase an item. Before sending the email, ask the customer for their name and phone number, delivery or pickup date, and send them to the customer service representative via Email.\nPhone number format is 10 digits starts with 05 (05XXXXXXXX).\nSpeak with Customers in Saudi dialect.\nYou should welcome the user firstly with (هلا وغلا).\nDon't give any answers outside the provided Google Sheet."
        },
        "promptType": "define"
      },
      "typeVersion": 2
    },
    {
      "id": "62c4d503-ad9e-4b3e-903a-db7392771020",
      "name": "Envoyer un message dans Gmail",
      "type": "n8n-nodes-base.gmailTool",
      "position": [
        784,
        160
      ],
      "webhookId": "9fe4c701-9d99-4ae3-9b39-52a978171f4b",
      "parameters": {
        "sendTo": "Customer Service Email",
        "message": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Message', ``, 'string') }}",
        "options": {
          "appendAttribution": false
        },
        "subject": "New Purchase Request ",
        "emailType": "text"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "h3RnkjQjRABg68QN",
          "name": "GmailAuthentication"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "58f5ed7f-5508-4802-add9-e732ed02ab70",
      "name": "Obtenir une/des ligne(s) dans la feuille Google Sheets",
      "type": "n8n-nodes-base.googleSheetsTool",
      "position": [
        592,
        240
      ],
      "parameters": {
        "options": {},
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": "gid=0",
          "cachedResultUrl": "Your Google Sheet URL",
          "cachedResultName": "Sheet1"
        },
        "documentId": {
          "__rl": true,
          "mode": "list",
          "value": "1m1Do9umLUVyCzqpCS75zvCBSddtwWw4lAok2QHHKWKg",
          "cachedResultUrl": "Your Google Sheet URL",
          "cachedResultName": "Your Company Items"
        }
      },
      "credentials": {
        "googleSheetsOAuth2Api": {
          "id": "KJ3WD4ZJZo6YMqm3",
          "name": "Google Sheets account"
        }
      },
      "typeVersion": 4.6
    },
    {
      "id": "fa4accc6-b622-4fd3-8b2b-eba606ce8cb2",
      "name": "Modèle de chat DeepSeek",
      "type": "@n8n/n8n-nodes-langchain.lmChatDeepSeek",
      "position": [
        176,
        208
      ],
      "parameters": {
        "options": {}
      },
      "credentials": {
        "deepSeekApi": {
          "id": "hyKdJBiLLtHwOZ4h",
          "name": "DeepSeek API Account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "33806930-5fb1-4ee1-afeb-f0741a6691c7",
      "name": "Si message non-groupe et non-sortant",
      "type": "n8n-nodes-base.if",
      "position": [
        176,
        -256
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "419382f9-3a23-40ba-afa1-33d71252d2e7",
              "operator": {
                "type": "boolean",
                "operation": "equals"
              },
              "leftValue": "={{ $json.body.data.key.fromMe }}",
              "rightValue": "={{false}}"
            },
            {
              "id": "df484897-bdd3-490f-9902-0b2b51906bd1",
              "operator": {
                "type": "boolean",
                "operation": "equals"
              },
              "leftValue": "={{ $json.body.data.key.remoteJid.includes('@g.us') }}",
              "rightValue": "={{false}}"
            },
            {
              "id": "6d2be59c-30bd-4de3-a36b-720adaa5cbcf",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "4251d06b-1440-410b-a351-7d1f1033e8e8",
      "name": "Aucune opération, ne rien faire",
      "type": "n8n-nodes-base.noOp",
      "position": [
        464,
        -240
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "42fafb47-7405-4c0e-8d14-f4012f9e5d01",
      "name": "Enviar texto",
      "type": "n8n-nodes-evolution-api.evolutionApi",
      "position": [
        704,
        -96
      ],
      "parameters": {
        "resource": "messages-api",
        "remoteJid": "={{ $('Webhook: WhatsApp Message Trigger').item.json.body.data.key.remoteJid }}",
        "messageText": "={{ $json.output }}",
        "instanceName": "Your Instance Name",
        "options_message": {}
      },
      "credentials": {
        "evolutionApi": {
          "id": "OfCJPxnswdkJBefM",
          "name": "Evolution account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "85a788eb-f660-4537-b9e3-d195ff309f2d",
      "name": "Webhook : Déclencheur de message WhatsApp",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -16,
        -256
      ],
      "webhookId": "da45cd88-1b08-45b5-bb70-a11688365804",
      "parameters": {
        "path": "whatsAppListen",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 2
    },
    {
      "id": "36cd632d-e0fb-490f-b821-ab96d8cf255b",
      "name": "Note autocollante",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -608,
        -112
      ],
      "parameters": {
        "width": 544,
        "height": 384,
        "content": "## 🚀 AI-Powered WhatsApp Seller Bot with Google Sheets Lookup\n\n### This workflow:\n- **Listens** for inbound WhatsApp messages via webhook  \n- **Uses** a LangChain AI Agent (DeepSeek) to answer in Saudi dialect, sourcing product info from Google Sheets  \n- **Welcomes** customers with “هلا وغلا” and collects name, phone, and delivery/pickup details  \n- **Prompts** an email notification to your service rep only when the customer is ready to purchase  \n- **Ensures** every conversation stays tied to your sales process without missing a lead  \n\nIdeal for ecommerce teams who want instant, data-driven replies and seamless handoff to sales staff."
      },
      "typeVersion": 1
    },
    {
      "id": "858bc82c-a986-4805-be88-85570918c90e",
      "name": "Mémoire de chat avec Postgres",
      "type": "@n8n/n8n-nodes-langchain.memoryPostgresChat",
      "position": [
        352,
        112
      ],
      "parameters": {
        "sessionKey": "={{ $('Webhook: WhatsApp Message Trigger').item.json.body.data.key.remoteJid }}",
        "sessionIdType": "customKey",
        "contextWindowLength": 1000
      },
      "credentials": {
        "postgres": {
          "id": "S1VWsGUdIS78Fgpy",
          "name": "Postgres account"
        }
      },
      "typeVersion": 1.3
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "1d94995f-5416-42a7-87ef-893c9d7a44df",
  "connections": {
    "e584cd33-a6da-483f-9de4-4f9e186eb538": {
      "main": [
        [
          {
            "node": "42fafb47-7405-4c0e-8d14-f4012f9e5d01",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "fa4accc6-b622-4fd3-8b2b-eba606ce8cb2": {
      "ai_languageModel": [
        [
          {
            "node": "e584cd33-a6da-483f-9de4-4f9e186eb538",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "62c4d503-ad9e-4b3e-903a-db7392771020": {
      "ai_tool": [
        [
          {
            "node": "e584cd33-a6da-483f-9de4-4f9e186eb538",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "858bc82c-a986-4805-be88-85570918c90e": {
      "ai_memory": [
        [
          {
            "node": "e584cd33-a6da-483f-9de4-4f9e186eb538",
            "type": "ai_memory",
            "index": 0
          }
        ]
      ]
    },
    "85a788eb-f660-4537-b9e3-d195ff309f2d": {
      "main": [
        [
          {
            "node": "33806930-5fb1-4ee1-afeb-f0741a6691c7",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "58f5ed7f-5508-4802-add9-e732ed02ab70": {
      "ai_tool": [
        [
          {
            "node": "e584cd33-a6da-483f-9de4-4f9e186eb538",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "33806930-5fb1-4ee1-afeb-f0741a6691c7": {
      "main": [
        [
          {
            "node": "e584cd33-a6da-483f-9de4-4f9e186eb538",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "4251d06b-1440-410b-a351-7d1f1033e8e8",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
Foire aux questions

Comment utiliser ce workflow ?

Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.

Dans quelles scénarios ce workflow est-il adapté ?

Intermédiaire - Nurturing de leads, Chatbot IA

Est-ce payant ?

Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.

Informations sur le workflow
Niveau de difficulté
Intermédiaire
Nombre de nœuds10
Catégorie2
Types de nœuds10
Description de la difficulté

Adapté aux utilisateurs expérimentés, avec des workflows de complexité moyenne contenant 6-15 nœuds

Auteur
Ahmed Saadawi

Ahmed Saadawi

@ahmedsaadawi

CRM consultant and automation expert with 15+ years of experience building AI-powered, no-code workflows for sales, support, and operations. Open to collaboration or custom solutions — let’s connect!

Liens externes
Voir sur n8n.io

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Catégories

Catégories: 34