Agente de servicio al cliente de Gmail basado en Gemini 2.5, RAG y reordenamiento de Cohere
Este es unautomatización que contiene 12 nodos.Utiliza principalmente nodos como Gmail, GmailTrigger, Agent, RerankerCohere, EmbeddingsOpenAi. Agente de servicio al cliente de Gmail basado en Gemini 2.5, RAG y Cohere Rerank
- •Cuenta de Google y credenciales de API de Gmail
- •Clave de API de OpenAI
- •Clave de API de Google Gemini
- •Información de conexión de la base de datos PostgreSQL
- •Clave de API de Pinecone
Nodos utilizados (12)
Categoría
{
"meta": {
"instanceId": "3d7eb9567ae690bf8c9bba1cb43396e6e40c18e15eb5889cf9673ed1713da6db",
"templateCredsSetupCompleted": true
},
"nodes": [
{
"id": "113d6fd7-2850-4562-adad-d664ba8dc448",
"name": "Gmail Disparador",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
3104,
2080
],
"parameters": {
"simple": false,
"filters": {},
"options": {},
"pollTimes": {
"item": [
{
"mode": "everyMinute"
}
]
}
},
"credentials": {
"gmailOAuth2": {
"id": "JpuoplF0PostDvKB",
"name": "Gmail account"
}
},
"typeVersion": 1.3
},
{
"id": "d1d4a3be-70bc-436b-a7b9-2ee00e426a55",
"name": "Gemini 2.5",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
3312,
2288
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "7v8o9EaQkl33woxm",
"name": "v9"
}
},
"typeVersion": 1
},
{
"id": "dd551d6b-adb2-473b-8982-8ac9b3be46b3",
"name": "Gmail Respuesta",
"type": "n8n-nodes-base.gmail",
"position": [
3664,
2080
],
"webhookId": "781b8efc-e90e-4f90-98f1-d92c2a42f088",
"parameters": {
"message": "={{ $json.output }}",
"options": {
"appendAttribution": false
},
"emailType": "text",
"messageId": "={{ $('Gmail Trigger').item.json.id }}",
"operation": "reply"
},
"credentials": {
"gmailOAuth2": {
"id": "JpuoplF0PostDvKB",
"name": "Gmail account"
}
},
"typeVersion": 2.1
},
{
"id": "32c51c6d-4ba8-45c4-b689-a7906d5a66b6",
"name": "Cohere Reranker",
"type": "@n8n/n8n-nodes-langchain.rerankerCohere",
"position": [
3744,
2448
],
"parameters": {},
"credentials": {
"cohereApi": {
"id": "5UlwdPGx9tyNlbT4",
"name": "CohereAI"
}
},
"typeVersion": 1
},
{
"id": "5a55a56f-07f0-4da9-b333-be81d39c49c7",
"name": "Pinecone Recuperador",
"type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
"position": [
3568,
2288
],
"parameters": {
"mode": "retrieve-as-tool",
"topK": 10,
"options": {},
"useReranker": true,
"pineconeIndex": {
"__rl": true,
"mode": "list",
"value": "agency-info",
"cachedResultName": "agency-info"
},
"toolDescription": "Info About <agency> services, owner and general FAQ"
},
"credentials": {
"pineconeApi": {
"id": "2ZmkLkdFEmSRzqgm",
"name": "PineconeApi"
}
},
"typeVersion": 1.3
},
{
"id": "fd1413ab-433f-43f0-9dbf-6726c62fac44",
"name": "OpenAI Incrustaciones",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
"position": [
3568,
2448
],
"parameters": {
"model": "text-embedding-3-large",
"options": {
"dimensions": 1024
}
},
"credentials": {
"openAiApi": {
"id": "ymMvgDroJHalwvRf",
"name": "OpenAI"
}
},
"typeVersion": 1.2
},
{
"id": "b587ef62-ec9c-4727-ac16-6e5b2862fe78",
"name": "Agente de Soporte por Correo electrónico",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
3312,
2080
],
"parameters": {
"text": "={{ $json.text }}",
"options": {
"systemMessage": "You are an email support agent for the agency. Use the pinecone tool to access its knowledge base."
},
"promptType": "define"
},
"typeVersion": 2.2
},
{
"id": "11ccc8a7-11fb-4bbc-8593-7d203de1614e",
"name": "Memoria Postgres",
"type": "@n8n/n8n-nodes-langchain.memoryPostgresChat",
"position": [
3408,
2384
],
"parameters": {
"tableName": "email_support_agent_",
"sessionKey": "={{ $json.id }}",
"sessionIdType": "customKey"
},
"credentials": {
"postgres": {
"id": "TDX9l1042HXNo9nB",
"name": "Neon - n8n chat"
}
},
"typeVersion": 1.3
},
{
"id": "e2482901-3f58-4adb-817d-cbd48f777f7b",
"name": "Nota: Pinecone",
"type": "n8n-nodes-base.stickyNote",
"position": [
3856,
2128
],
"parameters": {
"color": 2,
"width": 350,
"height": 240,
"content": "## 🗄️ Node: Pinecone Retriever\n\n**Purpose:** RAG tool retrieves top 10 docs from 'agency-info' index.\n\n**Key Settings:**\n- Mode: retrieve-as-tool\n- Embeddings: OpenAI text-embedding-3-large (1024 dims)\n- Reranker: Cohere enabled\n\n**Note:** Pre-populate index with agency knowledge base."
},
"typeVersion": 1
},
{
"id": "95398a05-9d35-4913-83ab-62bb9113594b",
"name": "Nota: Cohere",
"type": "n8n-nodes-base.stickyNote",
"position": [
3472,
2592
],
"parameters": {
"color": 3,
"width": 398,
"height": 244,
"content": "## 🔄 Node: Cohere Reranker\n\n**Purpose:** Semantically reorders Pinecone results for better relevance.\n\n**Key Settings:**\n- Connected to vector store\n- Improves RAG accuracy\n\n**Note:** Uses Cohere API; monitor token usage."
},
"typeVersion": 1
},
{
"id": "f578bcf8-4019-4c0e-abe3-78dc5b85c026",
"name": "Nota: Agentee",
"type": "n8n-nodes-base.stickyNote",
"position": [
3088,
1792
],
"parameters": {
"color": 5,
"width": 398,
"height": 252,
"content": "## 🤖 Node: Email Support Agent\n\n**Purpose:** AI agent processes email with tools/memory.\n\n**Key Settings:**\n- User Prompt: Email text\n- LLM: Gemini 2.5\n- Memory: Postgres per email ID\n\n**Note:** Outputs reply text for Gmail."
},
"typeVersion": 1
},
{
"id": "ab002e7f-180b-439d-a544-a9daae2d68c5",
"name": "Nota de Descripción General 1",
"type": "n8n-nodes-base.stickyNote",
"position": [
2256,
1712
],
"parameters": {
"color": 4,
"width": 728,
"height": 1480,
"content": "# AI Email Support Agent with RAG & Cohere Reranking\n\n## 📋 What This Template Does\nTriggers on new Gmail emails, uses a LangChain agent with Postgres memory to retrieve from Pinecone (RAG via OpenAI embeddings), reranks with Cohere for relevance, generates replies using Gemini 2.5, and auto-responds.\n\n## 🔧 Prerequisites\n- n8n instance with LangChain nodes\n- Gmail, OpenAI, Cohere, Gemini, Pinecone, Postgres accounts\n\n## 🔑 Required Credentials\n\n### Gmail OAuth2\n1. Enable Gmail API in Google Cloud\n2. Create OAuth2 credential in n8n with scopes: https://www.googleapis.com/auth/gmail.readonly, https://www.googleapis.com/auth/gmail.send\n\n### OpenAI API\n1. Get API key from platform.openai.com\n2. Add as OpenAI credential\n\n### Cohere API\n1. Sign up at cohere.com\n2. Copy API key to n8n Cohere credential\n\n### Google Gemini API\n1. Generate key at https://aistudio.google.com/\n2. Add as Google PaLM credential\n\n### Pinecone API\n1. Create index \"agency-info\" (dimension 1024)\n2. Add API key to n8n Pinecone credential\n\n### Postgres\n1. Set up database (e.g., Neon/Supabase)\n2. Add connection details to n8n Postgres credential\n\n## ⚙️ Configuration Steps\n1. Import JSON into n8n\n2. Assign all credentials\n3. Populate Pinecone with agency docs (use separate upsert workflow)\n4. Set tableName in Memory if needed\n5. Activate and test with a sample email\n\n## 🎯 Use Cases\n- Automate agency support for FAQs/services\n- Handle client inquiries with context-aware replies\n- Scale email responses without human intervention\n\n## ⚠️ Troubleshooting\n- No trigger: Check Gmail scopes/polling\n- Retrieval empty: Verify Pinecone index/docs/dimensions\n- Rerank fails: Ensure Cohere key valid\n- Memory issues: Confirm Postgres connection/sessionKey"
},
"typeVersion": 1
}
],
"pinData": {},
"connections": {
"d1d4a3be-70bc-436b-a7b9-2ee00e426a55": {
"ai_languageModel": [
[
{
"node": "Agente de Soporte por Email",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"113d6fd7-2850-4562-adad-d664ba8dc448": {
"main": [
[
{
"node": "Agente de Soporte por Email",
"type": "main",
"index": 0
}
]
]
},
"32c51c6d-4ba8-45c4-b689-a7906d5a66b6": {
"ai_reranker": [
[
{
"node": "5a55a56f-07f0-4da9-b333-be81d39c49c7",
"type": "ai_reranker",
"index": 0
}
]
]
},
"11ccc8a7-11fb-4bbc-8593-7d203de1614e": {
"ai_memory": [
[
{
"node": "Agente de Soporte por Email",
"type": "ai_memory",
"index": 0
}
]
]
},
"fd1413ab-433f-43f0-9dbf-6726c62fac44": {
"ai_embedding": [
[
{
"node": "5a55a56f-07f0-4da9-b333-be81d39c49c7",
"type": "ai_embedding",
"index": 0
}
]
]
},
"5a55a56f-07f0-4da9-b333-be81d39c49c7": {
"ai_tool": [
[
{
"node": "Agente de Soporte por Email",
"type": "ai_tool",
"index": 0
}
]
]
},
"Agente de Soporte por Email": {
"main": [
[
{
"node": "dd551d6b-adb2-473b-8982-8ac9b3be46b3",
"type": "main",
"index": 0
}
]
]
}
}
}¿Cómo usar este flujo de trabajo?
Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.
¿En qué escenarios es adecuado este flujo de trabajo?
Intermedio
¿Es de pago?
Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.
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Daniel Nkencho
@daniel-automatesAI Automation Consultant | Helping Business Owners Implement AI Systems for growth and lead gen
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