Gestión de informes de eventos
Este es unTicket Management, Multimodal AIflujo de automatización del dominio deautomatización que contiene 5 nodos.Utiliza principalmente nodos como Gmail, FormTrigger, GoogleSheets. Automatizar informes y recordatorios de eventos con formularios, Google Sheets y Gmail
- •Cuenta de Google y credenciales de API de Gmail
- •Credenciales de API de Google Sheets
Nodos utilizados (5)
Categoría
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"meta": {
"instanceId": "14e4c77104722ab186539dfea5182e419aecc83d85963fe13f6de862c875ebfa",
"templateCredsSetupCompleted": true
},
"name": "Incident_Reporting_Management",
"tags": [],
"nodes": [
{
"id": "97daea45-1b4b-4e75-8857-6c6f749caa5d",
"name": "Gmail",
"type": "n8n-nodes-base.gmail",
"position": [
220,
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],
"webhookId": "b67a3892-6cdb-4417-8778-f80eb58f5d83",
"parameters": {
"sendTo": "=supportteam@mailinator.com",
"message": "=Incident Reported: 🚨\n\nDate & Time: {{ $json[\"Date & Time of Incident\"] || $now }}\nReported By: {{ $json['Name of Reporter'] || \"Not provided\" }}\nEmail: {{ $json[\"Contact Email\"] || \"Not provided\" }}\nLocation: {{ $json[\"Location\"] }}\nCategory/Type: {{ $json[\"Incident Category/Type\"] || \"Not provided\" }}\nSeverity: {{ $json.Severity }}\n\nDescription:\n{{ $json['Detailed Description'] || \"Not provided\"}}\n\nActions Taken:\n{{ $json[\"actions\"] || \"Not provided\" }}\n\nAttachments: \n{{ $json[\"Attach Photos\"] }}\n\n----\nThis is an automated notification sent on {{ $now.format(\"HH 'hours and' mm 'minutes'\") }}.",
"options": {
"appendAttribution": false
},
"subject": "=Incident Alert: {{ $json.Severity}} - {{ $json[\"Detailed Description\"]?.substring(0, 50) }}",
"emailType": "text"
},
"credentials": {
"gmailOAuth2": {
"id": "Kb30iigFce7pjkMZ",
"name": "Gmail account 5"
}
},
"typeVersion": 2.1
},
{
"id": "c9ca02cf-abee-4988-948c-e2d4aaf435e1",
"name": "On form submission",
"type": "n8n-nodes-base.formTrigger",
"position": [
0,
0
],
"webhookId": "f287d0e4-56a2-48ba-b5ab-3a6625c98c19",
"parameters": {
"options": {},
"formTitle": "Incident Report",
"formFields": {
"values": [
{
"fieldLabel": "Name of Reporter",
"placeholder": "Name of Reporter",
"requiredField": true
},
{
"fieldLabel": "Contact Email",
"placeholder": "Email",
"requiredField": true
},
{
"fieldType": "date",
"fieldLabel": "Date & Time of Incident",
"requiredField": true
},
{
"fieldLabel": "Location",
"placeholder": "Location",
"requiredField": true
},
{
"fieldType": "dropdown",
"fieldLabel": "Incident Category/Type",
"fieldOptions": {
"values": [
{
"option": "Equipment Failure"
},
{
"option": "Safety"
},
{
"option": "Security"
}
]
},
"requiredField": true
},
{
"fieldType": "dropdown",
"fieldLabel": "Severity",
"fieldOptions": {
"values": [
{
"option": "Low"
},
{
"option": "Medium"
},
{
"option": "High"
},
{
"option": "Critical"
}
]
},
"requiredField": true
},
{
"fieldLabel": "Detailed Description",
"placeholder": "Description",
"requiredField": true
},
{
"fieldLabel": "Actions Taken",
"placeholder": "Actions Taken"
},
{
"fieldType": "file",
"fieldLabel": "Attach Photos",
"multipleFiles": false
}
]
},
"formDescription": "Please use this form to report any incidents that require attention. Your report helps us quickly address issues and improve safety and operations. All information is confidential."
},
"typeVersion": 2.2
},
{
"id": "8a9da50c-7742-44f0-ab47-c1ffaa802d4a",
"name": "Hojas de Google",
"type": "n8n-nodes-base.googleSheets",
"position": [
200,
-112.46541527249559
],
"parameters": {
"columns": {
"value": {
"Location": "={{ $json.Location }}",
"Severity": "={{ $json.Severity }}",
"submitted_at": "={{ $json.submittedAt }}",
"Actions Taken": "={{ $json[\"Actions Taken\"] }}",
"Attach Photos": "={{ $json[\"Attach Photos\"] }}",
"Contact Email": "={{ $json[\"Contact Email\"] }}",
"Name of Reporter": "={{ $json[\"Name of Reporter\"] }}",
"Detailed Description": "={{ $json[\"Detailed Description\"] }}",
"Incident Category/Type": "={{ $json[\"Incident Category/Type\"] }}",
"Date & Time of Incident": "={{ $json[\"Date & Time of Incident\"] }}"
},
"schema": [
{
"id": "Name of Reporter",
"type": "string",
"display": true,
"required": false,
"displayName": "Name of Reporter",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Contact Email",
"type": "string",
"display": true,
"required": false,
"displayName": "Contact Email",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Date & Time of Incident",
"type": "string",
"display": true,
"required": false,
"displayName": "Date & Time of Incident",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Location",
"type": "string",
"display": true,
"required": false,
"displayName": "Location",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Incident Category/Type",
"type": "string",
"display": true,
"required": false,
"displayName": "Incident Category/Type",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Severity",
"type": "string",
"display": true,
"required": false,
"displayName": "Severity",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Detailed Description",
"type": "string",
"display": true,
"required": false,
"displayName": "Detailed Description",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Actions Taken",
"type": "string",
"display": true,
"required": false,
"displayName": "Actions Taken",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Attach Photos",
"type": "string",
"display": true,
"required": false,
"displayName": "Attach Photos",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "submitted_at",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "submitted_at",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "append",
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "",
"cachedResultName": "Sheet1"
},
"documentId": {
"__rl": true,
"mode": "url",
"value": ""
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "DG43xmppQ7B2T3O7",
"name": "Google Sheets account 2"
}
},
"typeVersion": 4.6
},
{
"id": "67fdb422-0a14-434e-886f-c816834b565e",
"name": "Nota adhesiva",
"type": "n8n-nodes-base.stickyNote",
"position": [
-200,
-200
],
"parameters": {
"width": 960,
"height": 520,
"content": "## Incident Reporting & Management Workflow (n8n + Webhook + Google Sheets + Email)"
},
"typeVersion": 1
},
{
"id": "adb4e42a-d008-4c6a-965a-3186be80d97c",
"name": "Nota adhesiva1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-200,
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],
"parameters": {
"width": 960,
"height": 640,
"content": "## Description\n\n**1. Node: On form submission**\nRecommended Name in n8n:\nForm Submission Webhook\n\nReceives incident report data from the Google Form (via webhook trigger).\nThis node starts the workflow every time a new form entry is submitted.\n\n**2. Node: Google Sheets (append: sheet)**\nRecommended Name in n8n:\nLog Incident to Google Sheet\n\nAppends each new incident report as a row in the specified Google Sheet.\nCreates a real-time, easily auditable log of all incident submissions.\n\n**3. Node: Gmail (send: message)**\nRecommended Name in n8n:\nSend Alert Email to Support Team\n\nSends an immediate notification email to the support/response team.\nIncludes key incident details (such as message, location, severity, and timestamp) to ensure rapid awareness and response.\n\n**Sample Workflow Description (For Workflow/Group Note)**\nIncident Reporting & Management Workflow (Google Forms → n8n Webhook → Google Sheets & Email)"
},
"typeVersion": 1
}
],
"active": true,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "672a4f78-8c29-49c3-83a2-55ddf7a0ef2a",
"connections": {
"c9ca02cf-abee-4988-948c-e2d4aaf435e1": {
"main": [
[
{
"node": "97daea45-1b4b-4e75-8857-6c6f749caa5d",
"type": "main",
"index": 0
},
{
"node": "Google Sheets",
"type": "main",
"index": 0
}
]
]
}
}
}¿Cómo usar este flujo de trabajo?
Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.
¿En qué escenarios es adecuado este flujo de trabajo?
Principiante - Gestión de tickets, IA Multimodal
¿Es de pago?
Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.
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