Ereignisbericht-Management
Dies ist ein Ticket Management, Multimodal AI-Bereich Automatisierungsworkflow mit 5 Nodes. Hauptsächlich werden Gmail, FormTrigger, GoogleSheets und andere Nodes verwendet. Automatisierung von Ereignisberichten und -Benachrichtigungen durch Formulare, Google Sheets und Gmail
- •Google-Konto + Gmail API-Anmeldedaten
- •Google Sheets API-Anmeldedaten
Verwendete Nodes (5)
Kategorie
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"name": "Incident_Reporting_Management",
"tags": [],
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"name": "Gmail",
"type": "n8n-nodes-base.gmail",
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"webhookId": "b67a3892-6cdb-4417-8778-f80eb58f5d83",
"parameters": {
"sendTo": "=supportteam@mailinator.com",
"message": "=Incident Reported: 🚨\n\nDate & Time: {{ $json[\"Date & Time of Incident\"] || $now }}\nReported By: {{ $json['Name of Reporter'] || \"Not provided\" }}\nEmail: {{ $json[\"Contact Email\"] || \"Not provided\" }}\nLocation: {{ $json[\"Location\"] }}\nCategory/Type: {{ $json[\"Incident Category/Type\"] || \"Not provided\" }}\nSeverity: {{ $json.Severity }}\n\nDescription:\n{{ $json['Detailed Description'] || \"Not provided\"}}\n\nActions Taken:\n{{ $json[\"actions\"] || \"Not provided\" }}\n\nAttachments: \n{{ $json[\"Attach Photos\"] }}\n\n----\nThis is an automated notification sent on {{ $now.format(\"HH 'hours and' mm 'minutes'\") }}.",
"options": {
"appendAttribution": false
},
"subject": "=Incident Alert: {{ $json.Severity}} - {{ $json[\"Detailed Description\"]?.substring(0, 50) }}",
"emailType": "text"
},
"credentials": {
"gmailOAuth2": {
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"name": "Gmail account 5"
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"name": "Bei Formularübermittlung",
"type": "n8n-nodes-base.formTrigger",
"position": [
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"webhookId": "f287d0e4-56a2-48ba-b5ab-3a6625c98c19",
"parameters": {
"options": {},
"formTitle": "Incident Report",
"formFields": {
"values": [
{
"fieldLabel": "Name of Reporter",
"placeholder": "Name of Reporter",
"requiredField": true
},
{
"fieldLabel": "Contact Email",
"placeholder": "Email",
"requiredField": true
},
{
"fieldType": "date",
"fieldLabel": "Date & Time of Incident",
"requiredField": true
},
{
"fieldLabel": "Location",
"placeholder": "Location",
"requiredField": true
},
{
"fieldType": "dropdown",
"fieldLabel": "Incident Category/Type",
"fieldOptions": {
"values": [
{
"option": "Equipment Failure"
},
{
"option": "Safety"
},
{
"option": "Security"
}
]
},
"requiredField": true
},
{
"fieldType": "dropdown",
"fieldLabel": "Severity",
"fieldOptions": {
"values": [
{
"option": "Low"
},
{
"option": "Medium"
},
{
"option": "High"
},
{
"option": "Critical"
}
]
},
"requiredField": true
},
{
"fieldLabel": "Detailed Description",
"placeholder": "Description",
"requiredField": true
},
{
"fieldLabel": "Actions Taken",
"placeholder": "Actions Taken"
},
{
"fieldType": "file",
"fieldLabel": "Attach Photos",
"multipleFiles": false
}
]
},
"formDescription": "Please use this form to report any incidents that require attention. Your report helps us quickly address issues and improve safety and operations. All information is confidential."
},
"typeVersion": 2.2
},
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"name": "Google Sheets",
"type": "n8n-nodes-base.googleSheets",
"position": [
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"parameters": {
"columns": {
"value": {
"Location": "={{ $json.Location }}",
"Severity": "={{ $json.Severity }}",
"submitted_at": "={{ $json.submittedAt }}",
"Actions Taken": "={{ $json[\"Actions Taken\"] }}",
"Attach Photos": "={{ $json[\"Attach Photos\"] }}",
"Contact Email": "={{ $json[\"Contact Email\"] }}",
"Name of Reporter": "={{ $json[\"Name of Reporter\"] }}",
"Detailed Description": "={{ $json[\"Detailed Description\"] }}",
"Incident Category/Type": "={{ $json[\"Incident Category/Type\"] }}",
"Date & Time of Incident": "={{ $json[\"Date & Time of Incident\"] }}"
},
"schema": [
{
"id": "Name of Reporter",
"type": "string",
"display": true,
"required": false,
"displayName": "Name of Reporter",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Contact Email",
"type": "string",
"display": true,
"required": false,
"displayName": "Contact Email",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Date & Time of Incident",
"type": "string",
"display": true,
"required": false,
"displayName": "Date & Time of Incident",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Location",
"type": "string",
"display": true,
"required": false,
"displayName": "Location",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Incident Category/Type",
"type": "string",
"display": true,
"required": false,
"displayName": "Incident Category/Type",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Severity",
"type": "string",
"display": true,
"required": false,
"displayName": "Severity",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Detailed Description",
"type": "string",
"display": true,
"required": false,
"displayName": "Detailed Description",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Actions Taken",
"type": "string",
"display": true,
"required": false,
"displayName": "Actions Taken",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Attach Photos",
"type": "string",
"display": true,
"required": false,
"displayName": "Attach Photos",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "submitted_at",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "submitted_at",
"defaultMatch": false,
"canBeUsedToMatch": true
}
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"mappingMode": "defineBelow",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
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"options": {},
"operation": "append",
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "",
"cachedResultName": "Sheet1"
},
"documentId": {
"__rl": true,
"mode": "url",
"value": ""
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "DG43xmppQ7B2T3O7",
"name": "Google Sheets account 2"
}
},
"typeVersion": 4.6
},
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"name": "Haftnotiz",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"width": 960,
"height": 520,
"content": "## Incident Reporting & Management Workflow (n8n + Webhook + Google Sheets + Email)"
},
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"name": "Haftnotiz1",
"type": "n8n-nodes-base.stickyNote",
"position": [
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"parameters": {
"width": 960,
"height": 640,
"content": "## Description\n\n**1. Node: On form submission**\nRecommended Name in n8n:\nForm Submission Webhook\n\nReceives incident report data from the Google Form (via webhook trigger).\nThis node starts the workflow every time a new form entry is submitted.\n\n**2. Node: Google Sheets (append: sheet)**\nRecommended Name in n8n:\nLog Incident to Google Sheet\n\nAppends each new incident report as a row in the specified Google Sheet.\nCreates a real-time, easily auditable log of all incident submissions.\n\n**3. Node: Gmail (send: message)**\nRecommended Name in n8n:\nSend Alert Email to Support Team\n\nSends an immediate notification email to the support/response team.\nIncludes key incident details (such as message, location, severity, and timestamp) to ensure rapid awareness and response.\n\n**Sample Workflow Description (For Workflow/Group Note)**\nIncident Reporting & Management Workflow (Google Forms → n8n Webhook → Google Sheets & Email)"
},
"typeVersion": 1
}
],
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"pinData": {},
"settings": {
"executionOrder": "v1"
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"versionId": "672a4f78-8c29-49c3-83a2-55ddf7a0ef2a",
"connections": {
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}
}
}Wie verwende ich diesen Workflow?
Kopieren Sie den obigen JSON-Code, erstellen Sie einen neuen Workflow in Ihrer n8n-Instanz und wählen Sie "Aus JSON importieren". Fügen Sie die Konfiguration ein und passen Sie die Anmeldedaten nach Bedarf an.
Für welche Szenarien ist dieser Workflow geeignet?
Anfänger - Ticketverwaltung, Multimodales KI
Ist es kostenpflichtig?
Dieser Workflow ist völlig kostenlos. Beachten Sie jedoch, dass Drittanbieterdienste (wie OpenAI API), die im Workflow verwendet werden, möglicherweise kostenpflichtig sind.
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@weblineindiaA Leading Software Engineering, Consulting & Outsourcing Services Company in USA & India serving Clients Globally since 1999.
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