Vollständiges reisebasiertes Telefonmanagementsystem - Anruf-Tracking, Reisebuchungen und Marketing

Experte

Dies ist ein CRM-Bereich Automatisierungsworkflow mit 16 Nodes. Hauptsächlich werden Set, Webhook, Postgres, HttpRequest, GoogleSheets und andere Nodes verwendet. Automatisierung der Reisebüro-Betriebsabläufe mit Postgres, Google Sheets und Sprach-API

Voraussetzungen
  • HTTP Webhook-Endpunkt (wird von n8n automatisch generiert)
  • PostgreSQL-Datenbankverbindungsdaten
  • Möglicherweise sind Ziel-API-Anmeldedaten erforderlich
  • Google Sheets API-Anmeldedaten
Workflow-Vorschau
Visualisierung der Node-Verbindungen, mit Zoom und Pan
Workflow exportieren
Kopieren Sie die folgende JSON-Konfiguration und importieren Sie sie in n8n
{
  "id": "s8WPaQ8NrHpG3Q4Z",
  "meta": {
    "instanceId": "dd69efaf8212c74ad206700d104739d3329588a6f3f8381a46a481f34c9cc281",
    "templateCredsSetupCompleted": true
  },
  "name": "Complete Travel Call Management System - Call Tracking, Book Trips & Marketing",
  "tags": [],
  "nodes": [
    {
      "id": "af4dca79-fc8e-41d5-bbc6-be6a0af0ad3a",
      "name": "Notizzettel",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -460,
        -240
      ],
      "parameters": {
        "color": 3,
        "width": 1260,
        "height": 280,
        "content": "Automates handling of incoming calls and provides trip organizer details."
      },
      "typeVersion": 1
    },
    {
      "id": "8aa86c3e-d59d-44b2-a8cb-50db724fe6d3",
      "name": "Notizzettel1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -460,
        60
      ],
      "parameters": {
        "color": 4,
        "width": 1260,
        "height": 240,
        "content": "Processes incoming call data and facilitates trip booking creation."
      },
      "typeVersion": 1
    },
    {
      "id": "488083fa-1c35-4a97-afc5-a34f41de7db2",
      "name": "Notizzettel2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -460,
        320
      ],
      "parameters": {
        "width": 1260,
        "height": 240,
        "content": "Manages outbound marketing calls to promote trip organizer services."
      },
      "typeVersion": 1
    },
    {
      "id": "399c3e41-f02b-43a8-868e-e7e6e34cfb4d",
      "name": "Notizzettel3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -460,
        580
      ],
      "parameters": {
        "color": 6,
        "width": 1260,
        "height": 240,
        "content": "Captures incoming call data and stores it in an organized spreadsheet."
      },
      "typeVersion": 1
    },
    {
      "id": "a5761758-38de-45c0-b370-54c89ebc9a19",
      "name": "Eingehenden Anruf erkennen",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -100,
        -120
      ],
      "webhookId": "1b47597a-8d5a-4d56-b437-c72e376d4a39",
      "parameters": {
        "path": "get-call",
        "options": {},
        "httpMethod": "POST",
        "responseMode": "responseNode"
      },
      "typeVersion": 2
    },
    {
      "id": "fbc65023-df99-4a59-9812-52c9248c4091",
      "name": "Reisedetails validieren",
      "type": "n8n-nodes-base.postgres",
      "position": [
        120,
        -120
      ],
      "parameters": {
        "limit": 150,
        "table": {
          "__rl": true,
          "mode": "name",
          "value": "table_id"
        },
        "schema": {
          "__rl": true,
          "mode": "list",
          "value": "public"
        },
        "options": {},
        "operation": "select"
      },
      "credentials": {
        "postgres": {
          "id": "4Y4qEFGqF2krfRHZ",
          "name": "Postgres-test"
        }
      },
      "typeVersion": 2.6
    },
    {
      "id": "63210889-5513-4de4-99b1-6bd8c9fe646f",
      "name": "Organisatorinformationen bereitstellen",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        340,
        -120
      ],
      "parameters": {
        "options": {},
        "respondWith": "json",
        "responseBody": "={\n    \"results\": [\n        {\n            \"toolCallId\": \"{{ $('Detect Incoming Call').item.json.body.message.toolCalls[0].id }}\",\n            \"result\":  \"{{ $json.available }}\"\n        }\n    ]\n}"
      },
      "typeVersion": 1.2
    },
    {
      "id": "d8a23c3d-ea59-4c70-a22a-17f3296880c8",
      "name": "Spracheingabe erfassen",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -100,
        140
      ],
      "webhookId": "967e0eb1-219d-4354-96a1-21ef3b083cce",
      "parameters": {
        "path": "input-data",
        "options": {},
        "httpMethod": "POST",
        "responseMode": "responseNode"
      },
      "typeVersion": 2
    },
    {
      "id": "72fdf7e7-e6be-42a9-92e3-81916a87d502",
      "name": "Buchungsdatensatz aktualisieren",
      "type": "n8n-nodes-base.postgres",
      "position": [
        120,
        140
      ],
      "parameters": {
        "table": {
          "__rl": true,
          "mode": "name",
          "value": "table_id"
        },
        "schema": {
          "__rl": true,
          "mode": "list",
          "value": "public"
        },
        "columns": {
          "value": {},
          "schema": [],
          "mappingMode": "autoMapInputData",
          "matchingColumns": [],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {},
        "operation": "upsert"
      },
      "credentials": {
        "postgres": {
          "id": "4Y4qEFGqF2krfRHZ",
          "name": "Postgres-test"
        }
      },
      "typeVersion": 2.6
    },
    {
      "id": "43775581-f2b5-41d3-8779-9554b308cc37",
      "name": "Buchungsbestätigung senden",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        340,
        140
      ],
      "parameters": {
        "options": {},
        "respondWith": "json",
        "responseBody": "={\n    \"results\": [\n        {\n            \"toolCallId\": \"{{ $('Capture Voice Input').item.json.body.message.toolCalls[0].id }}\",\n            \"result\": \"{{ $json.status }}\"\n        }\n    ]\n}"
      },
      "typeVersion": 1.2
    },
    {
      "id": "596e1ef1-6029-4c84-8dab-dc89675410bd",
      "name": "Neuen Lead erkennen",
      "type": "n8n-nodes-base.googleSheetsTrigger",
      "position": [
        -100,
        400
      ],
      "parameters": {
        "event": "rowAdded",
        "options": {},
        "pollTimes": {
          "item": [
            {
              "mode": "everyMinute"
            }
          ]
        },
        "sheetName": {
          "__rl": true,
          "mode": "id",
          "value": "0oijhgfr456yujhnbvcdew23erfg"
        },
        "documentId": {
          "__rl": true,
          "mode": "id",
          "value": "9iuhgft567ujm"
        }
      },
      "credentials": {
        "googleSheetsTriggerOAuth2Api": {
          "id": "BoDTTv5L67GVL3Fi",
          "name": "Google Sheets  - test"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "3bb67923-991a-4a6d-8caa-ae683d97e014",
      "name": "Lead-Informationen formatieren",
      "type": "n8n-nodes-base.set",
      "position": [
        120,
        400
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "a10873fa-0c01-46ed-a364-d31200e44e76",
              "name": "Phone_number",
              "type": "string",
              "value": "=+{{ $json.Phone }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "df04836b-262e-418d-9ed0-83424793be10",
      "name": "Marketing-Kampagne initiieren",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        340,
        400
      ],
      "parameters": {
        "url": "https://api.vapi.ai/call",
        "method": "POST",
        "options": {},
        "jsonBody": "={\n  \"assistantId\": \"add_id_here\",\n  \"phoneNumberId\": \"add_id_here\",\n  \"customers\": [\n    {\n      \"number\":\"{{ $json.Phone }}\"\n    }\n  ]\n}",
        "sendBody": true,
        "specifyBody": "json",
        "authentication": "predefinedCredentialType",
        "nodeCredentialType": "httpBearerAuth"
      },
      "credentials": {
        "httpBearerAuth": {
          "id": "JzfcNGi2NYJB6wll",
          "name": "Bearer Auth account"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "960ff7a4-e8ba-42c0-88ad-f35f4a197a0d",
      "name": "Anrufantwort empfangen",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -100,
        660
      ],
      "webhookId": "a34ac7ac-7ea4-4942-8dbf-f9ce3f0986e4",
      "parameters": {
        "path": "call",
        "options": {},
        "httpMethod": "POST",
        "responseMode": "responseNode"
      },
      "typeVersion": 2
    },
    {
      "id": "67340244-b65a-4a72-a91d-1655660ea30e",
      "name": "Benutzereingabe protokollieren",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        120,
        660
      ],
      "parameters": {
        "columns": {
          "value": {
            "call_notes": "={{ $json.body.message.toolCalls[0].function.arguments.call_notes }}",
            "website_url": "={{ $json.body.message.toolCalls[0].function.arguments.website_url }}",
            "call_outcome": "={{ $json.body.message.toolCalls[0].function.arguments.call_outcome }}",
            "company_name": "={{ $json.body.message.toolCalls[0].function.arguments.company_name }}",
            "phone_number": "={{ $json.body.message.toolCalls[0].function.arguments.phone_number }}",
            "email_address": "={{ $json.body.message.toolCalls[0].function.arguments.email_address }}",
            "prospect_name": "={{ $json.body.message.toolCalls[0].function.arguments.prospect_name }}",
            "follow_up_date": "={{ $json.body.message.toolCalls[0].function.arguments.follow_up_date }}",
            "interest_level": "={{ $json.body.message.toolCalls[0].function.arguments.interest_level }}",
            "biggest_challenge": "={{ $json.body.message.toolCalls[0].function.arguments.biggest_challenge }}",
            "appointment_datetime": "={{ $json.body.message.toolCalls[0].function.arguments.appointment_datetime }}"
          },
          "schema": [
            {
              "id": "prospect_name",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "prospect_name",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "prospect_role",
              "type": "string",
              "display": true,
              "removed": true,
              "required": false,
              "displayName": "prospect_role",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "company_name",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "company_name",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "website_url",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "website_url",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "website_strength",
              "type": "string",
              "display": true,
              "removed": true,
              "required": false,
              "displayName": "website_strength",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "phone_number",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "phone_number",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "email_address",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "email_address",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "current_marketing_methods",
              "type": "string",
              "display": true,
              "removed": true,
              "required": false,
              "displayName": "current_marketing_methods",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "biggest_challenge",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "biggest_challenge",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "previous_digital_marketing",
              "type": "string",
              "display": true,
              "removed": true,
              "required": false,
              "displayName": "previous_digital_marketing",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "objections_raised",
              "type": "string",
              "display": true,
              "removed": true,
              "required": false,
              "displayName": "objections_raised",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "interest_level",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "interest_level",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "next_step",
              "type": "string",
              "display": true,
              "removed": true,
              "required": false,
              "displayName": "next_step",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "appointment_datetime",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "appointment_datetime",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "call_outcome",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "call_outcome",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "call_notes",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "call_notes",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "follow_up_date",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "follow_up_date",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "opt_out_requested",
              "type": "string",
              "display": true,
              "removed": true,
              "required": false,
              "displayName": "opt_out_requested",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            }
          ],
          "mappingMode": "autoMapInputData",
          "matchingColumns": [
            "phone_number"
          ],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {},
        "operation": "appendOrUpdate",
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": "gid=0",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1mkHJIhSFXdh1n65GKPwzEzFw0QasunyYm9BDglnXeiI/edit#gid=0",
          "cachedResultName": "Sheet1"
        },
        "documentId": {
          "__rl": true,
          "mode": "id",
          "value": "0oijht5tfcs3edfvgb"
        },
        "authentication": "serviceAccount"
      },
      "credentials": {
        "googleApi": {
          "id": "ScSS2KxGQULuPtdy",
          "name": "Google Sheets- test"
        }
      },
      "typeVersion": 4.5
    },
    {
      "id": "88197c5d-710f-43e7-871b-b152a64f5eab",
      "name": "Antwort an System weiterleiten",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        340,
        660
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.2
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "timezone": "Asia/Kolkata",
    "callerPolicy": "workflowsFromSameOwner",
    "executionOrder": "v1"
  },
  "versionId": "a40c9c99-5c96-4096-bd86-fe5b8ce33ed8",
  "connections": {
    "67340244-b65a-4a72-a91d-1655660ea30e": {
      "main": [
        [
          {
            "node": "88197c5d-710f-43e7-871b-b152a64f5eab",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "596e1ef1-6029-4c84-8dab-dc89675410bd": {
      "main": [
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    },
    "d8a23c3d-ea59-4c70-a22a-17f3296880c8": {
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            "node": "72fdf7e7-e6be-42a9-92e3-81916a87d502",
            "type": "main",
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        ]
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    },
    "a5761758-38de-45c0-b370-54c89ebc9a19": {
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            "node": "fbc65023-df99-4a59-9812-52c9248c4091",
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    "960ff7a4-e8ba-42c0-88ad-f35f4a197a0d": {
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    "72fdf7e7-e6be-42a9-92e3-81916a87d502": {
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    },
    "fbc65023-df99-4a59-9812-52c9248c4091": {
      "main": [
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            "node": "63210889-5513-4de4-99b1-6bd8c9fe646f",
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    "3bb67923-991a-4a6d-8caa-ae683d97e014": {
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  }
}
Häufig gestellte Fragen

Wie verwende ich diesen Workflow?

Kopieren Sie den obigen JSON-Code, erstellen Sie einen neuen Workflow in Ihrer n8n-Instanz und wählen Sie "Aus JSON importieren". Fügen Sie die Konfiguration ein und passen Sie die Anmeldedaten nach Bedarf an.

Für welche Szenarien ist dieser Workflow geeignet?

Experte - Kundenbeziehungsmanagement

Ist es kostenpflichtig?

Dieser Workflow ist völlig kostenlos. Beachten Sie jedoch, dass Drittanbieterdienste (wie OpenAI API), die im Workflow verwendet werden, möglicherweise kostenpflichtig sind.

Workflow-Informationen
Schwierigkeitsgrad
Experte
Anzahl der Nodes16
Kategorie1
Node-Typen8
Schwierigkeitsbeschreibung

Für fortgeschrittene Benutzer, komplexe Workflows mit 16+ Nodes

Autor
Oneclick AI Squad

Oneclick AI Squad

@oneclick-ai

The AI Squad Initiative is a pioneering effort to build, automate and scale AI-powered workflows using n8n.io. Our mission is to help individuals and businesses integrate AI agents seamlessly into their daily operations from automating tasks and enhancing productivity to creating innovative, intelligent solutions. We design modular, reusable AI workflow templates that empower creators, developers and teams to supercharge their automation with minimal effort and maximum impact.

Externe Links
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Kategorien

Kategorien: 34