Telegram을 통한 AI 음성 통화 자동화 부동산 및 레스토랑 예약
고급
이것은Personal Productivity, AI Chatbot분야의자동화 워크플로우로, 28개의 노드를 포함합니다.주로 Filter, Switch, Webhook, Telegram, HttpRequest 등의 노드를 사용하며. Telegram을 통한 AI 음성 통화 자동화 부동산 및 레스토랑 예약
사전 요구사항
- •HTTP Webhook 엔드포인트(n8n이 자동으로 생성)
- •Telegram Bot Token
- •대상 API의 인증 정보가 필요할 수 있음
- •Google Gemini API Key
사용된 노드 (28)
워크플로우 미리보기
노드 연결 관계를 시각적으로 표시하며, 확대/축소 및 이동을 지원합니다
워크플로우 내보내기
다음 JSON 구성을 복사하여 n8n에 가져오면 이 워크플로우를 사용할 수 있습니다
{
"meta": {
"instanceId": "3378b0d68c3b7ebfc71b79896d94e1a044dec38e99a1160aed4e9c323910fbe2"
},
"nodes": [
{
"id": "6c5d6cf8-0dfa-48a5-8872-cf5cc69e049b",
"name": "섹션: Webhook 트리거 및 통화 후 분석",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1776,
2320
],
"parameters": {
"width": 1080,
"height": 576,
"content": "**Webhook & Post-call Analysis**\n- Retell Webhook\n- Filter call_ended events\n- AI analyzes transcript"
},
"typeVersion": 1
},
{
"id": "9782dbb6-bae4-4888-8c90-232d1e64c3de",
"name": "Gemini 2.0 Flash",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-768,
1616
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "996cc320-5576-4751-a5e0-bd8c0f562f4f",
"name": "Retell Create Call",
"type": "n8n-nodes-base.httpRequest",
"position": [
-224,
1408
],
"parameters": {
"url": "https://api.retellai.com/v2/create-phone-call",
"method": "POST",
"options": {},
"jsonBody": "={{ $json.output }}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"headerParameters": {
"parameters": [
{
"name": "Content-Type",
"value": "application/json"
}
]
}
},
"credentials": {
"httpBearerAuth": {
"id": "GQi0JW5mlXfIppTf",
"name": "retellai"
},
"httpHeaderAuth": {
"id": "0BDVybffgPLfET7n",
"name": "retelai"
}
},
"typeVersion": 4.2
},
{
"id": "a1aae24d-ec39-4545-b09a-07cc0e5c752e",
"name": "Retell Webhook 트리거",
"type": "n8n-nodes-base.webhook",
"position": [
-1648,
2464
],
"webhookId": "retell-webhook-agent",
"parameters": {
"path": "retell-webhook-agent",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 1.1
},
{
"id": "f65ae764-312f-407e-9666-2b4b6ed93a62",
"name": "AI 에이전트 Parse Call",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-1232,
2464
],
"parameters": {
"text": "=Aquí esta la respuesta de Retellai con los datos y la transcripcion de la llamada analizala: {{ $json.body.call.transcript }} call.status {{ $json.body.call.call_status }} disconection_reason: {{ $json.body.call.disconnection_reason }} ",
"options": {
"systemMessage": "=[ROL]\nEres un experto en análisis de transcripciones de llamadas. Tu trabajo es decidir si la cita quedó REALMENTE confirmada y, solo entonces, crear el evento en Google Calendar con tu tool.\n\n[ENTRADAS DISPONIBLES]\n- now: {{ $now }} (fecha/hora actual)\n- transcript: transcripción completa de la llamada (agent/user)\n- disconnection_reason: motivo de fin de llamada (ej.: agent_hangup, user_hangup, inactivity, voicemail_reached, error_*)\n- started_at / ended_at / duration\n- direccion_fallback: direccion (dirección que yo tenía preparada)\n- precio: precio \n\n[CRITERIOS PARA CONSIDERAR “VISITA CONFIRMADA”]\nDebes cumplir TODOS:\n1) Fin de llamada correcto: disconnection_reason ∈ {agent_hangup, user_hangup, call_transfer}. Rechaza voicemail_reached, inactivity, max_duration_reached, dial_*, error_*.\n2) Confirmación explícita del INTERLOCUTOR (no del agente). Acepta frases inequívocas como:\n - “sí, perfecto”, “de acuerdo”, “ok”, “confirmo”, “queda para …”, “quedamos …”, “nos vemos …”, “me viene bien …”.\n3) Fecha y hora claras:\n - Convierte lenguaje natural (“jueves”, “mañana”, “a las cinco”) a fecha/hora (YYYY-MM-DD, HH:mm) en zona horaria de España.\n - La hora debe estar DENTRO de alguna franja de slots_json para ese día (from ≤ hora < to).\n - Si el usuario propone fuera de franja, NO confirmes; marca fallo.\n4) Dirección:\n - Si el usuario dijo la dirección, úsala tal cual (normaliza números en dígitos: “sesenta y siete” → “67” y respeta tildes: “López”).\n - Si no se dijo, usa direccion_fallback.\n5) Coherencia final:\n - En los últimos turnos debe verse un resumen o aceptación de la cita (del agente o del usuario). Si termina por silencio u omisión, NO confirmes.\n\n[CUANDO NO CONFIRMAR]\n- transcript vacío o casi sin contenido.\n- Falta de confirmación explícita del usuario.\n- Hora fuera de slots_json o sin fecha/hora claras.\n- Cualquier disconnection_reason distinto a los permitidos.\n- Cierre confuso (ej.: solo el agente resume pero el usuario no acepta).\n\n[EXTRACCIÓN DE DATOS]\n- fecha: YYYY-MM-DD\n- hora: HH:mm (24h)\n- direccion: string\n- nombre_contacto y telefono_contacto si aparecen (opcionales)\n- who_hung_up: “agent” / “user” / “other” (según disconnection_reason)\n- resumen_llamada: 1–2 frases objetivas (qué se acordó o por qué falló)\n\n[ACCIÓN DE CALENDARIO]\n- Solo si “Visita confirmada” según las reglas de arriba: crea evento en Google Calendar (usa tu tool) con:\n - title: \"Visita piso – direccion\"\n - start: fecha + hora (zona horaria España)\n - end: start + 30 o 45 min (elige 45 min por defecto si no se indicó duración)\n - description: incluir nombre_contacto, telefono_contacto (si hay), disconnection_reason, precio (si relevante) y el resumen_llamada.\n- Si NO cumple, NO crees evento.\n\n[FORMATO DE SALIDA – SIEMPRE ASÍ]\n\n- ✅ Visita confirmada!\n - Si el evento se creó: añade en la segunda línea “✅ Evento creado en tu calendario.”\n - Si falló al crear por un error técnico: “⚠️ Confirmada pero el evento no se pudo crear: <motivo>”\n- ❌ No se ha podido confirmar la cita.\n- Si fue FALLO, añade “Motivo: <razón>” (p. ej., “hora fuera de disponibilidad”, “sin confirmación explícita”, “voicemail”, etc.)\n- Evaluación final que tal fue la llamada,sono convincente? fue bien?\n\n\n\n[POLÍTICAS DE INTERPRETACIÓN]\n- Fechas relativas: interpreta “jueves” como el próximo jueves posterior a started_at.\n- Horas: normaliza “cinco de la tarde” → 17:00.\n- Nombres y calles: respeta tildes (López, Alcalá). “sesenta y siete” → “67”.\n- Si hay varias fechas/horas en la conversación, usa la ÚLTIMA confirmada por el USUARIO.\n- Si slots_json no tiene ese día/hora, NO confirmes.\n\n[EJEMPLOS RÁPIDOS]\n- Usuario: “El jueves a las 17:00.” (slots_json: solo ≥ 19:00) → ❌ No confirmado (fuera de franja).\n- Usuario: “Quedamos el jueves a las 19:00.” + dirección dicha → ✅ Confirmada y crear evento.\n- Agente: “Queda para el jueves a las 19:00, ¿correcto?” Usuario: (silencio) → ❌ No confirmado.\n"
},
"promptType": "define"
},
"typeVersion": 1.7
},
{
"id": "e7d4003b-97dc-4839-9886-021ff1f0f3e5",
"name": "Gemini 2.0 Flash 2",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-1232,
2688
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "07d76d6b-97e0-44c3-aa6e-1de1b6be8a76",
"name": "Notify Success",
"type": "n8n-nodes-base.telegram",
"position": [
-944,
2448
],
"webhookId": "9275ea18-e94f-4a3a-86f4-fb02b92f3fe0",
"parameters": {
"text": "=\n{{ $json.output }}",
"chatId": "=245284777",
"additionalFields": {}
},
"credentials": {
"telegramApi": {
"id": "Yz85NEO7PkLjqZYt",
"name": "agentsocialmediaAIbot"
}
},
"typeVersion": 1.1
},
{
"id": "0394bc79-5900-43fb-a8f6-f26d6c31a9cb",
"name": "Get an event in Google 캘린더",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
-672,
1648
],
"parameters": {
"eventId": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Event_ID', `Ver si hay disponibilidad ese día y hora en el calendario`, 'string') }}",
"options": {},
"calendar": {
"__rl": true,
"mode": "list",
"value": "bfbpki3lq30nv2hs07kdrudmco@group.calendar.google.com",
"cachedResultName": "alpa y muton"
},
"operation": "get"
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "YGoukaJSksnL1Jfq",
"name": "Google Calendar account jc.caverogracia"
}
},
"typeVersion": 1.3
},
{
"id": "5bb4a072-bfa9-4769-a902-bbadf2e8e179",
"name": "구조화된 출력 파서",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
-544,
1552
],
"parameters": {
"autoFix": true,
"jsonSchemaExample": "{\n \"from_number\": \"+34949960018\",\n \"to_number\": \"complete_llm\",\n \"retell_llm_dynamic_variables\": {\n \"direccion\": \"complete_llm\",\n \"slots_disponibles\": \"complete_llm\"\n }\n}"
},
"typeVersion": 1.3
},
{
"id": "d2515717-c624-4eec-ab39-4bde25c452e1",
"name": "Google Gemini 채팅 모델",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-544,
1728
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "c3887391-2f0f-4d7d-8ad1-dbcc6390f312",
"name": "필터",
"type": "n8n-nodes-base.filter",
"position": [
-1424,
2464
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e970c523-87ca-43f2-8eb8-6cb3a4811b95",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "call_ended"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "a9f6708f-7028-4a5f-9dfe-3e188a3b7d20",
"name": "Create an event in Google 캘린더",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
-1088,
2704
],
"parameters": {
"end": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('End', ``, 'string') }}",
"start": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Start', ``, 'string') }}",
"calendar": {
"__rl": true,
"mode": "list",
"value": "bfbpki3lq30nv2hs07kdrudmco@group.calendar.google.com",
"cachedResultName": "alpa y muton"
},
"additionalFields": {
"summary": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Summary', ``, 'string') }}",
"attendees": [
"alessiapavone1991@gmail.com",
"jc.caverogracia@gmail.com"
],
"description": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Description', ``, 'string') }}"
},
"useDefaultReminders": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Use_Default_Reminders', ``, 'boolean') }}"
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "YGoukaJSksnL1Jfq",
"name": "Google Calendar account jc.caverogracia"
}
},
"typeVersion": 1.3
},
{
"id": "4e18400a-65d1-4951-91b1-5cf142396ca6",
"name": "Telegram 트리거",
"type": "n8n-nodes-base.telegramTrigger",
"position": [
-1696,
1680
],
"webhookId": "ea1688c0-4e5b-4439-b21e-054c1ceb2aa9",
"parameters": {
"updates": [
"message"
],
"additionalFields": {}
},
"credentials": {
"telegramApi": {
"id": "Yz85NEO7PkLjqZYt",
"name": "agentsocialmediaAIbot"
}
},
"typeVersion": 1.2
},
{
"id": "ee853319-7d74-44c2-bde1-6d9be7ce3d33",
"name": "Send a text message",
"type": "n8n-nodes-base.telegram",
"position": [
-1488,
1680
],
"webhookId": "0ffac095-d83a-48ff-96e8-9fb3223634d2",
"parameters": {
"text": "Comenzando llamada",
"chatId": "={{ $json.message.chat.id }}",
"additionalFields": {}
},
"credentials": {
"telegramApi": {
"id": "Yz85NEO7PkLjqZYt",
"name": "agentsocialmediaAIbot"
}
},
"typeVersion": 1.2
},
{
"id": "be55dfc4-a7b5-483c-8701-9c8163ffb13f",
"name": "Gemini 2.0 Flash1",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-768,
2144
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "8d309cbf-b0b6-4598-a28b-024c5ff7154d",
"name": "Retell Create Call1",
"type": "n8n-nodes-base.httpRequest",
"position": [
-224,
1904
],
"parameters": {
"url": "https://api.retellai.com/v2/create-phone-call",
"method": "POST",
"options": {},
"jsonBody": "={{ $json.output }}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"headerParameters": {
"parameters": [
{
"name": "Content-Type",
"value": "application/json"
}
]
}
},
"credentials": {
"httpHeaderAuth": {
"id": "0BDVybffgPLfET7n",
"name": "retelai"
}
},
"typeVersion": 4.2
},
{
"id": "acaf744a-3e24-4e79-9d12-eb75b8f3eb9f",
"name": "Get an event in Google 캘린더1",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
-656,
2176
],
"parameters": {
"eventId": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Event_ID', `Ver si hay disponibilidad ese día y hora en el calendario`, 'string') }}",
"options": {},
"calendar": {
"__rl": true,
"mode": "list",
"value": "bfbpki3lq30nv2hs07kdrudmco@group.calendar.google.com",
"cachedResultName": "alpa y muton"
},
"operation": "get"
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "YGoukaJSksnL1Jfq",
"name": "Google Calendar account jc.caverogracia"
}
},
"typeVersion": 1.3
},
{
"id": "76c3d2af-9370-4614-8319-b733a0ffedb4",
"name": "구조화된 출력 파서1",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
-544,
2160
],
"parameters": {
"autoFix": true,
"jsonSchemaExample": "{\n \"from_number\": \"+34949960018\",\n \"to_number\": \"complete_llm\",\n \"override_agent_id\": \"agent_6f8860a113d84673ea6e52cfe2\",\n \"retell_llm_dynamic_variables\": {\n \"num_personas\": \"complete_llm\",\n \"hora_deseada\": \"complete_llm\"\n }\n}"
},
"typeVersion": 1.3
},
{
"id": "7d88c75e-a24c-4d31-9401-8192442e8780",
"name": "Google Gemini 채팅 모델1",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-544,
2272
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "d3abfa2a-6f9a-4ba6-bbfc-a93ab1b0d4db",
"name": "AI 에이전트 Reserva Restaurantes",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-704,
2016
],
"parameters": {
"text": "=Eres un asistente experto en reservar mesa en restaurantes\n\n**Comando recibido:** {{ $('Telegram Trigger').item.json.message.text }}\n\n**Tu tarea:**\n1. **Extraer datos del comando** `/cita <telefono> [direccion] [notas]`\n - Normaliza el teléfono a formato E.164 español (+34XXXXXXXXX)\n - Valida que sea móvil español (6,7,8,9 + 8 dígitos)\n - Extrae número de personas y la hora deseada\n\n\n2. **Preparar llamada con Retell AI:**\n - Teléfono destino: el extraído del comando\n - Genera un prompt natural para el agente de voz:\n * Solicitar visita al piso en [dirección]\n * Proponer los 3 slots disponibles\n * Confirmar: dirección\n * Ser breve y profesional\n - Incluir metadata: chatId, direccion, intentos:0\n\n3. **Devolver JSON** para hacer la llamada:\n```json\n{\n \"from_number\": \"+34949960018\",\n \"to_number\": \"complete_llm\",\n \"override_agent_id\": \"agent_6f8860a113d84673ea6e52cfe2\",\n \"retell_llm_dynamic_variables\": {\n \"num_personas\": \"complete_llm\",\n \"hora_deseada\": \"complete_llm\"\n }\n}\n```\n\n\n**Timezone:** Europe/Madrid\n**Fecha actual:** {{ $now.toISO() }}",
"options": {
"systemMessage": "Eres un asistente de IA experto en scheduling y automatización. Usas herramientas para obtener datos de calendarios y generar llamadas telefónicas. Siempre devuelves JSON válido y bien estructurado."
},
"promptType": "define",
"hasOutputParser": true
},
"retryOnFail": true,
"typeVersion": 1.7
},
{
"id": "e4308412-51fe-4f44-8fe3-5b3f5a0feb2f",
"name": "스위치",
"type": "n8n-nodes-base.switch",
"position": [
-1280,
1680
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "pisos",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "7fafd93a-8ce4-4ddd-a983-4e3934efe1bb",
"operator": {
"type": "string",
"operation": "notStartsWith"
},
"leftValue": "={{ $('Telegram Trigger').item.json.message.text }}",
"rightValue": "/reserva"
}
]
},
"renameOutput": true
},
{
"outputKey": "Reserva restaurante",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "611dbffc-c663-48c9-9e10-c045f26f4505",
"operator": {
"type": "string",
"operation": "startsWith"
},
"leftValue": "={{ $('Telegram Trigger').item.json.message.text }}",
"rightValue": "/reserva"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "199a1023-342c-48c9-9851-e313a22ac3f6",
"name": "설정up Notes1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2464,
1744
],
"parameters": {
"width": 608,
"height": 624,
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}자주 묻는 질문
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