AI基づく顧客 onboarding フロー（JotForm、Asana、Slack、HubSpot）
上級
これは自動化ワークフローで、21個のノードを含みます。主にCode, Asana, Gmail, Slack, Hubspotなどのノードを使用。 AIベースの顧客オンボーディングフロー（JotForm、Asana、Slack、HubSpot）
前提条件
- •Googleアカウント + Gmail API認証情報
- •Slack Bot Token または Webhook URL
- •HubSpot API Key
- •Google Sheets API認証情報
- •OpenAI API Key
カテゴリー
-
ワークフロープレビュー
ノード接続関係を可視化、ズームとパンをサポート
ワークフローをエクスポート
以下のJSON設定をn8nにインポートして、このワークフローを使用できます
{
"meta": {
"instanceId": "277842713620d9f5554de3b1518b865a152c8c4db680008bd8aec536fc18b4a8",
"templateCredsSetupCompleted": true
},
"nodes": [
{
"id": "2f02d7ac-87c8-416e-aa67-a7c13b5f9541",
"name": "JotForm トリガー",
"type": "n8n-nodes-base.jotFormTrigger",
"position": [
-1024,
384
],
"webhookId": "client-onboarding",
"parameters": {
"form": "252862984356471"
},
"credentials": {
"jotFormApi": {
"id": "W7O1b225FpOwkwDT",
"name": "JotForm account-Deepanshi"
}
},
"typeVersion": 1
},
{
"id": "c0cade34-0c2e-4ba5-831a-7f88bc22fcab",
"name": "顧客データの解析",
"type": "n8n-nodes-base.code",
"position": [
-704,
368
],
"parameters": {
"jsCode": "// Parse and normalize client onboarding form data\nconst formData = $input.first().json;\n\nreturn {\n json: {\n submissionId: formData.submissionID || Date.now().toString(),\n clientName: formData.clientName || formData.q3_clientName,\n companyName: formData.companyName || formData.q4_companyName,\n clientEmail: formData.clientEmail || formData.q5_clientEmail,\n clientPhone: formData.clientPhone || formData.q6_clientPhone,\n projectName: formData.projectName || formData.q7_projectName,\n projectScope: formData.projectScope || formData.q8_projectScope,\n budget: parseFloat(formData.budget || formData.q9_budget),\n timeline: formData.timeline || formData.q10_timeline,\n startDate: formData.startDate || formData.q11_startDate,\n endDate: formData.endDate || formData.q12_endDate,\n projectType: formData.projectType || formData.q13_projectType,\n industry: formData.industry || formData.q14_industry,\n preferences: formData.preferences || formData.q15_preferences,\n communicationPreference: formData.communicationPreference || formData.q16_communicationPreference,\n submittedAt: new Date().toISOString(),\n status: 'new'\n }\n};"
},
"typeVersion": 2
},
{
"id": "457370cc-660a-44a2-b5eb-3f5c26038b7b",
"name": "AIエージェント - チーム提案",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-416,
368
],
"parameters": {
"text": "=You are an expert project scoping agent. Given this client data, recommend a team composition, estimate hours, and evaluate budget adequacy:\n\nClient Data:\n- Company: {{ $json.companyName }}\n- Project: {{ $json.projectName }}\n- Project Type: {{ $json.projectType }}\n- Budget: ${{ $json.budget }}\n- Timeline: {{ $json.timeline }}\n- Scope: {{ $json.projectScope }}\n\nReturn JSON:\n{\n \"roles\": [\"role1\",\"role2\",...],\n \"estimatedHours\": number,\n \"isBudgetSufficient\": boolean,\n \"priority\": \"low|medium|high\",\n \"justification\": \"text\"\n}",
"options": {
"systemMessage": "You are an agency AI agent for project scoping and team planning."
},
"promptType": "define",
"hasOutputParser": true
},
"typeVersion": 1.6
},
{
"id": "251809f2-5955-4af3-a22b-daa2628057cc",
"name": "AIインサイトの統合",
"type": "n8n-nodes-base.code",
"position": [
-80,
368
],
"parameters": {
"jsCode": "// Merge AI agent output with client data\nconst data = $input.first().json;\nlet aiOut;\ntry {\n aiOut = JSON.parse(data.output);\n} catch (e) {\n aiOut = {\n roles: ['Project Manager','Developer','Designer'],\n estimatedHours: 200,\n isBudgetSufficient: false,\n priority: 'medium',\n justification: 'Fallback values used'\n };\n}\n\nreturn {\n json: {\n ...data,\n suggestedTeam: aiOut.roles,\n estimatedHours: aiOut.estimatedHours,\n isBudgetSufficient: aiOut.isBudgetSufficient,\n priority: aiOut.priority,\n teamSize: aiOut.roles.length,\n hourlyRate: Math.round(data.budget / aiOut.estimatedHours),\n aiAnalysis: aiOut.justification\n }\n};"
},
"typeVersion": 2
},
{
"id": "6884ae96-18c2-4aaa-bbcc-4eb7e5d78cf5",
"name": "提案書の生成",
"type": "n8n-nodes-base.code",
"position": [
64,
528
],
"parameters": {
"jsCode": "// Generate personalized proposal content\nconst data = $input.first().json;\n\nconst proposalContent = `\n<html>\n<head>\n <style>\n body { font-family: Arial, sans-serif; line-height: 1.6; color: #333; max-width: 800px; margin: 0 auto; padding: 20px; }\n h1 { color: #2c3e50; border-bottom: 3px solid #3498db; padding-bottom: 10px; }\n h2 { color: #34495e; margin-top: 30px; }\n .header { background: #3498db; color: white; padding: 20px; text-align: center; margin: -20px -20px 30px -20px; }\n .section { background: #f8f9fa; padding: 20px; margin: 20px 0; border-radius: 5px; }\n .team { display: flex; flex-wrap: wrap; gap: 10px; }\n .team-member { background: white; padding: 10px; border-radius: 3px; border-left: 3px solid #3498db; }\n .price { font-size: 32px; color: #27ae60; font-weight: bold; }\n table { width: 100%; border-collapse: collapse; margin: 20px 0; }\n th, td { padding: 12px; text-align: left; border-bottom: 1px solid #ddd; }\n th { background: #3498db; color: white; }\n </style>\n</head>\n<body>\n <div class=\"header\">\n <h1>Project Proposal</h1>\n <p>For ${data.companyName}</p>\n </div>\n \n <h2>Project Overview</h2>\n <div class=\"section\">\n <p><strong>Project Name:</strong> ${data.projectName}</p>\n <p><strong>Client:</strong> ${data.clientName}</p>\n <p><strong>Project Type:</strong> ${data.projectType}</p>\n <p><strong>Timeline:</strong> ${data.timeline}</p>\n <p><strong>Start Date:</strong> ${data.startDate}</p>\n <p><strong>End Date:</strong> ${data.endDate}</p>\n </div>\n \n <h2>Project Scope</h2>\n <div class=\"section\">\n <p>${data.projectScope}</p>\n </div>\n \n <h2>Recommended Team</h2>\n <div class=\"section\">\n <p><strong>Team Size:</strong> ${data.teamSize} professionals</p>\n <p><strong>Estimated Hours:</strong> ${data.estimatedHours} hours</p>\n <div class=\"team\">\n ${data.suggestedTeam.map(role => `<div class=\"team-member\">${role}</div>`).join('')}\n </div>\n </div>\n \n <h2>Investment</h2>\n <div class=\"section\" style=\"text-align: center;\">\n <p class=\"price\">$${data.budget.toLocaleString()}</p>\n <p>Estimated Hourly Rate: $${data.hourlyRate}</p>\n </div>\n \n <h2>Project Deliverables</h2>\n <table>\n <tr>\n <th>Phase</th>\n <th>Deliverable</th>\n <th>Timeline</th>\n </tr>\n <tr>\n <td>Phase 1: Discovery</td>\n <td>Requirements Document, Wireframes</td>\n <td>Week 1-2</td>\n </tr>\n <tr>\n <td>Phase 2: Design</td>\n <td>Visual Designs, Prototypes</td>\n <td>Week 3-4</td>\n </tr>\n <tr>\n <td>Phase 3: Development</td>\n <td>Working Software/Assets</td>\n <td>Week 5-10</td>\n </tr>\n <tr>\n <td>Phase 4: Testing & Launch</td>\n <td>QA Report, Final Delivery</td>\n <td>Week 11-12</td>\n </tr>\n </table>\n \n <h2>Next Steps</h2>\n <div class=\"section\">\n <ol>\n <li>Review and sign this proposal</li>\n <li>Complete contract via DocuSign</li>\n <li>Attend kickoff meeting</li>\n <li>Provide initial assets and access</li>\n <li>Project begins on ${data.startDate}</li>\n </ol>\n </div>\n \n <div style=\"margin-top: 50px; padding-top: 20px; border-top: 2px solid #ddd; text-align: center; color: #7f8c8d;\">\n <p>Thank you for choosing our agency!</p>\n <p>Questions? Contact us at hello@agency.com</p>\n </div>\n</body>\n</html>\n`;\n\nreturn {\n json: {\n ...data,\n proposalHtml: proposalContent,\n proposalFileName: `Proposal_${data.companyName.replace(/\\s/g, '_')}_${Date.now()}.pdf`\n }\n};"
},
"typeVersion": 2
},
{
"id": "5cd3ec5a-5f6e-4881-a251-b653cdaa4734",
"name": "Asana プロジェクト作成",
"type": "n8n-nodes-base.asana",
"position": [
224,
336
],
"parameters": {
"name": "={{ $json.projectName }} - {{ $json.companyName }}",
"workspace": "1211637335390340",
"otherProperties": {}
},
"credentials": {
"asanaApi": {
"id": "xClxvTWKnAfKFUf8",
"name": "Asana account - Deepanshi"
}
},
"typeVersion": 1
},
{
"id": "f2418b9c-dfa0-45a7-b3aa-fd5b32d3a742",
"name": "タスク生成",
"type": "n8n-nodes-base.code",
"position": [
256,
592
],
"parameters": {
"jsCode": "// Generate project tasks based on project type and timeline\nconst data = $input.first().json;\n\nconst standardTasks = [\n { name: 'Kickoff Meeting', assignee: 'Project Manager', dueOffset: 1 },\n { name: 'Gather Requirements', assignee: 'Project Manager', dueOffset: 3 },\n { name: 'Create Project Brief', assignee: 'Project Manager', dueOffset: 5 },\n { name: 'Design Phase - Wireframes', assignee: 'UI/UX Designer', dueOffset: 10 },\n { name: 'Design Phase - Visual Design', assignee: 'UI/UX Designer', dueOffset: 15 },\n { name: 'Client Review - Design', assignee: 'Project Manager', dueOffset: 18 },\n { name: 'Development Phase Start', assignee: 'Lead Developer', dueOffset: 21 },\n { name: 'Mid-Project Check-in', assignee: 'Project Manager', dueOffset: 35 },\n { name: 'QA Testing', assignee: 'QA Tester', dueOffset: 50 },\n { name: 'Client UAT', assignee: 'Project Manager', dueOffset: 55 },\n { name: 'Final Revisions', assignee: 'Team', dueOffset: 60 },\n { name: 'Launch/Delivery', assignee: 'Project Manager', dueOffset: 65 },\n { name: 'Post-Launch Review', assignee: 'Project Manager', dueOffset: 70 }\n];\n\nconst tasks = standardTasks.map(task => {\n const dueDate = new Date(data.startDate);\n dueDate.setDate(dueDate.getDate() + task.dueOffset);\n \n return {\n name: task.name,\n assignee: task.assignee,\n dueDate: dueDate.toISOString().split('T')[0],\n description: `Task for ${data.projectName}`,\n priority: task.dueOffset < 10 ? 'high' : 'normal'\n };\n});\n\nreturn {\n json: {\n ...data,\n tasks: tasks,\n taskCount: tasks.length\n }\n};"
},
"typeVersion": 2
},
{
"id": "d37c092a-0aff-44bc-b474-d52c5167c649",
"name": "Slack チャネル作成",
"type": "n8n-nodes-base.slack",
"position": [
512,
352
],
"webhookId": "edb15a7b-8af4-423d-a2a0-214f727731c7",
"parameters": {
"operation": "create"
},
"credentials": {
"slackApi": {
"id": "piPcLxWbLrndcGhp",
"name": "Slack account - Deepanshi"
}
},
"typeVersion": 2.1
},
{
"id": "8398e5a3-67b0-4f58-9285-f121f18a6549",
"name": "Slack ウェルカムメッセージ送信",
"type": "n8n-nodes-base.slack",
"position": [
544,
624
],
"webhookId": "fbd1984a-e97f-4de5-ab9c-21e664350175",
"parameters": {
"text": "=🎉 Welcome to your project channel, {{ $json.companyName }}!\n\n📋 **Project:** {{ $json.projectName }}\n💰 **Budget:** ${{ $json.budget }}\n📅 **Timeline:** {{ $json.startDate }} to {{ $json.endDate }}\n👥 **Team Size:** {{ $json.teamSize }} members\n\n**Your Team:**\n{{ $json.suggestedTeam.map(role => '• ' + role).join('\\n') }}\n\nWe'll use this channel for all project communications. Looking forward to working together!",
"select": "channel",
"channelId": {
"__rl": true,
"mode": "id",
"value": "={{ $json.channelId }}"
},
"otherOptions": {}
},
"credentials": {
"slackApi": {
"id": "piPcLxWbLrndcGhp",
"name": "Slack account - Deepanshi"
}
},
"typeVersion": 2.1
},
{
"id": "11879f0d-ea22-4ff5-970e-f50170fee82c",
"name": "ウェルカムメール送信",
"type": "n8n-nodes-base.gmail",
"position": [
864,
656
],
"webhookId": "c6a89e6a-b365-46d1-beec-33a09a83f8b3",
"parameters": {
"sendTo": "={{ $json.clientEmail }}",
"message": "=Hi {{ $json.clientName }},\n\nWelcome aboard! We're thrilled to partner with {{ $json.companyName }} on {{ $json.projectName }}.\n\n**What's Next:**\n\n1. ✅ Review your personalized proposal (attached)\n2. ✍️ Sign the contract via DocuSign (link coming shortly)\n3. 📅 Join our kickoff meeting (calendar invite sent separately)\n4. 💬 Access your dedicated Slack channel for project updates\n5. 🚀 Project kickoff on {{ $json.startDate }}\n\n**Your Project Details:**\n• Budget: ${{ $json.budget }}\n• Timeline: {{ $json.timeline }}\n• Team Size: {{ $json.teamSize }} professionals\n• Priority: {{ $json.priority }}\n\n**Your Dedicated Team:**\n{{ $json.suggestedTeam.map(role => '• ' + role).join('\\n') }}\n\nWe've created a comprehensive project plan in Asana where you can track progress in real-time.\n\n**Client Portal Access:**\nURL: https://portal.agency.com\nUsername: {{ $json.clientEmail }}\n(Password will be sent separately)\n\nIf you have any questions before we kick off, feel free to reply to this email or reach out via Slack.\n\nExcited to get started!\n\nBest regards,\nThe Agency Team\n\n---\nThis is an automated onboarding email. Your dedicated project manager will be in touch within 24 hours.",
"options": {},
"subject": "=🎉 Welcome to Our Agency - {{ $json.projectName }}"
},
"credentials": {
"gmailOAuth2": {
"id": "PIMDNhXNj8Zyiz3G",
"name": "Gmail account - Deepanshi"
}
},
"typeVersion": 2.1
},
{
"id": "b7da0224-d315-4e3f-b761-25d1b3003718",
"name": "HubSpot コンタクト作成",
"type": "n8n-nodes-base.hubspot",
"position": [
832,
352
],
"parameters": {
"email": "Deepanshirig@gmail.com",
"options": {},
"authentication": "appToken",
"additionalFields": {}
},
"credentials": {
"hubspotAppToken": {
"id": "3xNVsnTDvnEnna24",
"name": "HubSpot App Token account"
}
},
"typeVersion": 2
},
{
"id": "285627c0-9e6b-464a-bde7-66f69bc5888b",
"name": "Google スプレッドシートへ記録",
"type": "n8n-nodes-base.googleSheets",
"position": [
1280,
464
],
"parameters": {
"columns": {
"value": {},
"schema": [
{
"id": "client Name",
"type": "string",
"display": true,
"required": false,
"displayName": "client Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "client Phone",
"type": "string",
"display": true,
"required": false,
"displayName": "client Phone",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "client Email",
"type": "string",
"display": true,
"required": false,
"displayName": "client Email",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "company Name",
"type": "string",
"display": true,
"required": false,
"displayName": "company Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "project Name",
"type": "string",
"display": true,
"required": false,
"displayName": "project Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "project Scope",
"type": "string",
"display": true,
"required": false,
"displayName": "project Scope",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "budget",
"type": "string",
"display": true,
"required": false,
"displayName": "budget",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "timeline",
"type": "string",
"display": true,
"required": false,
"displayName": "timeline",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "start Date",
"type": "string",
"display": true,
"required": false,
"displayName": "start Date",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "end Date",
"type": "string",
"display": true,
"required": false,
"displayName": "end Date",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "project Type",
"type": "string",
"display": true,
"required": false,
"displayName": "project Type",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "industry",
"type": "string",
"display": true,
"required": false,
"displayName": "industry",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "preferences",
"type": "string",
"display": true,
"required": false,
"displayName": "preferences",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "communication Preference",
"type": "string",
"display": true,
"required": false,
"displayName": "communication Preference",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "autoMapInputData",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "appendOrUpdate",
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1H3BF_uqLMhrxXZnMg4r1RXX30lftIaxmYiZxqkSFsZU/edit#gid=0",
"cachedResultName": "Sheet1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1H3BF_uqLMhrxXZnMg4r1RXX30lftIaxmYiZxqkSFsZU",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1H3BF_uqLMhrxXZnMg4r1RXX30lftIaxmYiZxqkSFsZU/edit?usp=drivesdk",
"cachedResultName": "Client Onboarding"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "Kz2DdSp11rxqwlFt",
"name": "Google Sheets account - Deepanshi"
}
},
"typeVersion": 4.4
},
{
"id": "245c95d1-e5df-427b-b17e-cee3628f5448",
"name": "付箋",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1056,
-32
],
"parameters": {
"width": 288,
"height": 560,
"content": "📩 **TRIGGER: New Client Submission**\n\nCaptures comprehensive client details from JotForm:\n• Client/Company information\n• Project scope and requirements\n• Budget and timeline\n• Communication preferences\n\nCreate your intake form on [JotForm](https://www.jotform.com/?partner=mediajade)\n\n**Required Form Fields:**\n- Client Name\n- Company Name\n- Email & Phone\n- Project Name & Type\n- Budget & Timeline\n- Project Scope (long text)\n- Industry & Preferences"
},
"typeVersion": 1
},
{
"id": "8dd11531-9d79-464b-b584-cac258d4b63e",
"name": "付箋1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-736,
96
],
"parameters": {
"height": 432,
"content": "🧾 **PARSE & NORMALIZE**\n\nExtracts and standardizes all client data from JotForm submission.\n\nHandles multiple field name formats (q3_field, field, etc.)\n\nPrepares clean data structure for downstream processing."
},
"typeVersion": 1
},
{
"id": "52c49cf3-27e0-41ca-b160-ea99a779b57e",
"name": "付箋2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-464,
64
],
"parameters": {
"width": 272,
"height": 576,
"content": "🤖 **AI AGENT - TEAM SUGGESTION**\n\nReplaces the static logic node with a LangChain AI Agent:\n• Analyzes project input data\n• Suggests optimal roles & hours\n• Evaluates budget adequacy & priority\n• Generates justification text"
},
"typeVersion": 1
},
{
"id": "fd913e86-e028-4d0c-a464-d2ef6654aba7",
"name": "付箋3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-160,
-16
],
"parameters": {
"width": 256,
"height": 400,
"content": "📄 **PROPOSAL GENERATION**\n\nCreates beautiful, branded HTML proposal:\n\n• Project overview\n• Recommended team\n• Investment breakdown\n• Deliverables timeline\n• Next steps\n\nReady for PDF conversion or DocuSign!\n\n**Customize:**\nEdit HTML template with your branding, colors, and logo."
},
"typeVersion": 1
},
{
"id": "d70eab5c-5cc6-4daa-9c90-7b7d308fed1a",
"name": "付箋4",
"type": "n8n-nodes-base.stickyNote",
"position": [
128,
-16
],
"parameters": {
"width": 320,
"height": 736,
"content": "📊 **PROJECT MANAGEMENT SETUP**\n\n**Asana Project Creation:**\n• Creates new project\n• Sets timeline and notes\n• Links to client data\n\n**Task Generation:**\n• 13 standard tasks\n• Auto-assigned to roles\n• Due dates calculated from start date\n• Customizable per project type\n\nPhases: Discovery → Design → Development → Testing → Launch"
},
"typeVersion": 1
},
{
"id": "b22c2ef8-5c13-4a4a-bdeb-3e6a5fe4e7e1",
"name": "付箋5",
"type": "n8n-nodes-base.stickyNote",
"position": [
464,
0
],
"parameters": {
"width": 256,
"height": 816,
"content": "💬 **SLACK WORKSPACE SETUP**\n\n**Channel Creation:**\n• Private client-specific channel\n• Named: client-company-name\n• Topic set to project name\n\n**Welcome Message:**\n• Project overview\n• Team introduction\n• Budget & timeline\n• Communication guidelines\n\n**Team Invitations:**\nManually invite suggested team members or automate with Slack API!"
},
"typeVersion": 1
},
{
"id": "f3259ceb-0244-4398-990e-e7bc240666fa",
"name": "付箋6",
"type": "n8n-nodes-base.stickyNote",
"position": [
800,
0
],
"parameters": {
"width": 288,
"height": 832,
"content": "✉️ **CLIENT COMMUNICATION**\n\n**Welcome Email includes:**\n✅ Personalized greeting\n✅ Project details recap\n✅ Team introduction\n✅ Next steps checklist\n✅ Portal access info\n✅ Slack channel invite\n✅ Contact information\n\n**Attachments:**\n• Proposal PDF\n• Getting Started Guide\n• Brand Guidelines\n\nFully customizable HTML template!"
},
"typeVersion": 1
},
{
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}よくある質問
このワークフローの使い方は？
上記のJSON設定コードをコピーし、n8nインスタンスで新しいワークフローを作成して「JSONからインポート」を選択、設定を貼り付けて認証情報を必要に応じて変更してください。
このワークフローはどんな場面に適していますか？
上級
有料ですか？
このワークフローは完全無料です。ただし、ワークフローで使用するサードパーティサービス（OpenAI APIなど）は別途料金が発生する場合があります。
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ワークフロー情報
難易度
上級
ノード数21
カテゴリー-
ノードタイプ10
作成者
Jitesh Dugar
@jiteshdugarAI Automation Specialist - OpenAI, CRM & Automation Expert with a solid understanding of various tools that include Zapier, Make, Zoho CRM, Hubspot, Google Sheets, Airtable, Pipedrive, Google Analytics, and more.
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