私のワークフロー19
上級
これはSupport Chatbot分野の自動化ワークフローで、22個のノードを含みます。主にIf, Code, Switch, SplitInBatches, EvolutionApiなどのノードを使用。 ChatwootメッセージをEvolution API経由でWhatsAppへ転送（メディアファイル対応）
前提条件
- •特別な前提条件なし、インポートしてすぐに使用可能
カテゴリー
ワークフロープレビュー
ノード接続関係を可視化、ズームとパンをサポート
ワークフローをエクスポート
以下のJSON設定をn8nにインポートして、このワークフローを使用できます
{
"id": "Qh4rHuzaTQXDAaEI",
"meta": {
"instanceId": "9701ac1bcc28a7bbd58ce846fc70e46821a295729f112af5fc2c583b18299aa9"
},
"name": "My workflow 19",
"tags": [],
"nodes": [
{
"id": "b4822297-d783-40cd-bf18-1a6f0e6810ff",
"name": "別のワークフローによって実行された時",
"type": "n8n-nodes-base.executeWorkflowTrigger",
"position": [
-3040,
880
],
"parameters": {
"workflowInputs": {
"values": [
{
"name": "nm_instancia_evolution"
},
{
"name": "ds_msg",
"type": "object"
}
]
}
},
"typeVersion": 1.1
},
{
"id": "312e21b2-e354-4e7f-89ae-09e2275b551f",
"name": "No Operation, do nothing",
"type": "n8n-nodes-base.noOp",
"position": [
-2128,
896
],
"parameters": {},
"typeVersion": 1
},
{
"id": "6dda1da0-0a6b-437a-8b1a-dbd3741c2b7b",
"name": "Gateway",
"type": "n8n-nodes-base.switch",
"position": [
-1872,
608
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "Incoming message",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e1f0b76c-0729-4bfa-9320-51c0212d4052",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Object message').item.json.message_type }}",
"rightValue": "incoming"
}
]
},
"renameOutput": true
},
{
"outputKey": "Outgoing message",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "588062af-c938-4fee-821f-8d2b6fba48cf",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Object message').item.json.message_type }}",
"rightValue": "outgoing"
}
]
},
"renameOutput": true
},
{
"outputKey": "Satisfaction Survey Message",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "2b0e5dd4-f690-4e2d-99ec-d583380e4d6a",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Object message').item.json.content_type }}",
"rightValue": "=input_csat"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "d18c977e-b2ac-44a7-b549-e688ee194e89",
"name": "テキストはありますか？",
"type": "n8n-nodes-base.if",
"position": [
-592,
1216
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "f85eee76-5371-44a1-a19f-4741beb1cf30",
"operator": {
"type": "string",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $('Object message').first().json.content }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "0f353380-8619-4afe-aaf2-7e8086fe82a4",
"name": "Switch",
"type": "n8n-nodes-base.switch",
"position": [
-2832,
880
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "NOVA MENSAGEM",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "9bf3e1ce-3c66-45b2-900f-187fa3cc41b9",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.ds_msg?.event }}",
"rightValue": "message_created"
}
]
},
"renameOutput": true
},
{
"outputKey": "AGENTE ATRIBUÍDO",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "dae8c81d-0230-47eb-bdf0-6d53551fc648",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.ds_msg?.event }}",
"rightValue": "assignee_changed"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "6ab998d5-482d-4aee-af87-db414f313936",
"name": "付箋",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1504,
336
],
"parameters": {
"width": 384,
"height": 208,
"content": "## DOES THE MESSAGE CONTAIN A FILE?\n\nChecks if the user is sending any type of file in the message.\n"
},
"typeVersion": 1
},
{
"id": "6424524a-5001-4a8a-994f-697ec1567ef6",
"name": "付箋1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1984,
400
],
"parameters": {
"width": 336,
"content": "## MESSAGE TYPE\n\nChecks whether the message is an incoming message, outgoing message, or a Chatwoot survey submission.\n"
},
"typeVersion": 1
},
{
"id": "8acb8387-0ba2-403a-aa0d-c8c3ac76362e",
"name": "付箋2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2432,
400
],
"parameters": {
"width": 336,
"content": "## CHECK IF MESSAGE IS PRIVATE\n\nIf the user is sending a private message, it will not be forwarded to the recipient's WhatsApp.\n"
},
"typeVersion": 1
},
{
"id": "432312be-45da-4166-a231-af60a2e4a9ad",
"name": "付箋3",
"type": "n8n-nodes-base.stickyNote",
"position": [
0,
0
],
"parameters": {
"width": 384,
"height": 208,
"content": "## FILES LOOP\n\nChecks the media type attached to the message received in Chatwoot to ensure the content is correctly sent to WhatsApp using the compatible type in the Evolution API (image, video, document, etc.).\n"
},
"typeVersion": 1
},
{
"id": "78293e7e-5a6f-4922-be9d-73850538d957",
"name": "付箋4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-3120,
672
],
"parameters": {
"width": 336,
"content": "## INPUT\n\nTo use this function, you must provide the Evolution API instance and the JSON body of the message sent by Chatwoot.\n"
},
"typeVersion": 1
},
{
"id": "e7f3356b-89d0-4a41-bab6-11b3f1eb3a56",
"name": "Check if message is private",
"type": "n8n-nodes-base.if",
"position": [
-2336,
640
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "f32d9376-a128-42d9-b8e4-15e8b85565f6",
"operator": {
"type": "boolean",
"operation": "false",
"singleValue": true
},
"leftValue": "={{ $json.private }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "ee05ff9e-32ba-44f5-a635-0507571eb359",
"name": "添付ファイルはありますか？",
"type": "n8n-nodes-base.if",
"position": [
-1456,
624
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "c7745c75-0d6a-4339-b756-bed41144bf27",
"operator": {
"type": "number",
"operation": "gt"
},
"leftValue": "={{ $json.attachments.length }}",
"rightValue": 0
}
]
}
},
"typeVersion": 2.2
},
{
"id": "eed49873-5ff8-4864-be1e-0c1dbbdb7935",
"name": "Array of attachments",
"type": "n8n-nodes-base.code",
"position": [
-576,
240
],
"parameters": {
"jsCode": "return $input.first().json.attachments;"
},
"typeVersion": 2
},
{
"id": "5e81b55f-631c-4d88-9123-5d2da8672063",
"name": "メッセージテキストを送信",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
880,
1216
],
"parameters": {
"resource": "messages-api",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"messageText": "={{ $('Object message').first().json.content }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"delay": 5000,
"quoted": {
"messageQuoted": {
"messageId": "={{ $('Object message').item.json.content_attributes.in_reply_to_external_id.split(':')[1] }}"
}
}
}
},
"typeVersion": 1
},
{
"id": "31b9f881-e48e-4ba1-8594-f4461cf7059a",
"name": "ビデオメッセージを送信",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
880,
960
],
"parameters": {
"media": "={{ $json.data_url }}",
"resource": "messages-api",
"operation": "send-video",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"quoted": {
"messageQuoted": {
"messageId": "={{ $('Object message').item.json.content_attributes.in_reply_to_external_id.split(':')[1] }}"
}
}
}
},
"typeVersion": 1
},
{
"id": "45454744-a936-4992-b656-fabb4e96e085",
"name": "オーディオメッセージを送信",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
896,
736
],
"parameters": {
"media": "={{ $json.data_url }}",
"resource": "messages-api",
"operation": "send-audio",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"delay": 1200
}
},
"typeVersion": 1
},
{
"id": "c90e33a2-de5e-4bbb-ae44-30040f94ecc6",
"name": "画像メッセージを送信",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
896,
528
],
"parameters": {
"media": "={{ $json.data_url }}",
"caption": "={{ $('Object message').first().json.content }}",
"resource": "messages-api",
"operation": "send-image",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"quoted": {
"messageQuoted": {
"messageId": "={{ $('Object message').item.json.content_attributes.in_reply_to_external_id.split(':')[1] }}"
}
}
}
},
"typeVersion": 1
},
{
"id": "df9cb908-9b6e-42f3-b5ed-3fc5e416580d",
"name": "ドキュメントメッセージを送信",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
896,
304
],
"parameters": {
"media": "={{ $json.data_url }}",
"caption": "={{ $('Object message').first().json.content }}",
"fileName": "={{ decodeURIComponent($json.data_url.split('/').pop()) }}",
"resource": "messages-api",
"operation": "send-document",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"quoted": {
"messageQuoted": {
"messageId": "={{ $('Object message').item.json.content_attributes.in_reply_to_external_id.split(':')[1] }}"
}
}
}
},
"typeVersion": 1
},
{
"id": "9dd6f7a1-dd6f-4095-95a3-dbeb46c65d18",
"name": "Check attachment file type",
"type": "n8n-nodes-base.switch",
"position": [
208,
256
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "File (PDF, Word, Excel and etc...)",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "af3b3471-982c-4903-a340-80657b66d4cc",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.file_type }}",
"rightValue": "file"
}
]
},
"renameOutput": true
},
{
"outputKey": "Image ",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "0e5902d4-1cb0-4334-9abf-29397a078c73",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.file_type }}",
"rightValue": "image"
}
]
},
"renameOutput": true
},
{
"outputKey": "Audio",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "c23ed758-1739-4595-ba8b-b1b0af3c00c1",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "=FixedExpression{{ $json.file_type }}FixedExpressionRename Output FixedExpressionOutput Name FixedExpression{{ $json.file_type }}",
"rightValue": "audio"
}
]
},
"renameOutput": true
},
{
"outputKey": "Video",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "6e3b2557-0b88-432b-a9ec-1f0adb83b790",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.file_type }}",
"rightValue": "video"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "d304f7ca-685d-4c20-a400-c9e62e6c2850",
"name": "Loop array of attachments",
"type": "n8n-nodes-base.splitInBatches",
"position": [
-16,
240
],
"parameters": {
"options": {}
},
"typeVersion": 3
},
{
"id": "5acb48f5-17e2-46ad-b42a-ad456629039e",
"name": "Object message",
"type": "n8n-nodes-base.code",
"position": [
-2560,
640
],
"parameters": {
"jsCode": "let res = $('When Executed by Another Workflow').first().json.ds_msg;\n\nreturn res;"
},
"typeVersion": 2
},
{
"id": "dbd8e3fe-deb9-4677-88df-3f076bfe078f",
"name": "Send text - Satisfaction Survey (Link chatwoot)",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
-1568,
1056
],
"parameters": {
"resource": "messages-api",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"messageText": "={{ $('Object message').first().json.content }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {}
},
"credentials": {
"evolutionApi": {
"id": "KO9PVs8kvAt2hWOa",
"name": "Evolution account 2"
}
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "7726f27a-9101-465e-9610-d3d11a4b0787",
"connections": {
"0f353380-8619-4afe-aaf2-7e8086fe82a4": {
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[
{
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"type": "main",
"index": 0
}
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},
"6dda1da0-0a6b-437a-8b1a-dbd3741c2b7b": {
"main": [
[],
[
{
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[
{
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"type": "main",
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[
{
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[
{
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"b4822297-d783-40cd-bf18-1a6f0e6810ff": {
"main": [
[
{
"node": "0f353380-8619-4afe-aaf2-7e8086fe82a4",
"type": "main",
"index": 0
}
]
]
}
}
}よくある質問
このワークフローの使い方は？
上記のJSON設定コードをコピーし、n8nインスタンスで新しいワークフローを作成して「JSONからインポート」を選択、設定を貼り付けて認証情報を必要に応じて変更してください。
このワークフローはどんな場面に適していますか？
上級 - サポートチャットボット
有料ですか？
このワークフローは完全無料です。ただし、ワークフローで使用するサードパーティサービス（OpenAI APIなど）は別途料金が発生する場合があります。
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ワークフロー情報
難易度
上級
ノード数22
カテゴリー1
ノードタイプ8
作成者
Thiago Vazzoler Loureiro
@thiagovazzolerBuilding Custom Automations with n8n | Node.js Developer | Integration Specialist | Open Source Contributor If you need help with n8n workflows, API integrations, or custom nodes, feel free to connect on LinkedIn: http://linkedin.com/in/thiago-vazzoler-loureiro-24056227
外部リンク
n8n.ioで表示 →
このワークフローを共有