AIチャットボットによるリード獲得と業務への質問応答

上級

これはLead Nurturing, AI Chatbot分野の自動化ワークフローで、17個のノードを含みます。主にGoogleDrive, Agent, GoogleSheetsTool, GoogleDriveTrigger, ChatTriggerなどのノードを使用。 GPT-4o、Pinecone、および Google Sheets を基にした自動化されたリードキャプチャとビジネス関連 Q&A

前提条件
  • Google Drive API認証情報
  • Google Sheets API認証情報
  • OpenAI API Key
  • Pinecone API Key
ワークフロープレビュー
ノード接続関係を可視化、ズームとパンをサポート
ワークフローをエクスポート
以下のJSON設定をn8nにインポートして、このワークフローを使用できます
{
  "id": "R07KTq4pioC2A0oL",
  "meta": {
    "instanceId": "82cad572864ecfae931ea0fa4a2122d5ad401b8f2cb25fb3ff144b553e0d676d"
  },
  "name": "AI Chatbot for Lead Capture and Business Q&A",
  "tags": [],
  "nodes": [
    {
      "id": "083c6eeb-bc14-43a9-ae83-3545ba49444c",
      "name": "Google ドライブ Trigger",
      "type": "n8n-nodes-base.googleDriveTrigger",
      "position": [
        -100,
        60
      ],
      "parameters": {
        "event": "fileCreated",
        "options": {},
        "pollTimes": {
          "item": [
            {
              "mode": "everyMinute"
            }
          ]
        },
        "triggerOn": "specificFolder",
        "folderToWatch": {
          "__rl": true,
          "mode": "list",
          "value": "1UDedbXYGMpviGjiHLbYpTXmERrnQYvy4",
          "cachedResultUrl": "https://drive.google.com/drive/folders/1UDedbXYGMpviGjiHLbYpTXmERrnQYvy4",
          "cachedResultName": "Rag App"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "ba298cb7-50de-4aa3-a87c-1e826724ffa8",
      "name": "Google ドライブ",
      "type": "n8n-nodes-base.googleDrive",
      "position": [
        120,
        60
      ],
      "parameters": {
        "fileId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $json.id }}"
        },
        "options": {},
        "operation": "download"
      },
      "typeVersion": 3
    },
    {
      "id": "525e9fdb-b424-49a2-8d47-1fd6dfad5e7f",
      "name": "Pinecone ベクトルストア",
      "type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
      "position": [
        340,
        60
      ],
      "parameters": {
        "mode": "insert",
        "options": {
          "pineconeNamespace": "Q&A"
        },
        "pineconeIndex": {
          "__rl": true,
          "mode": "id",
          "value": "pineconeIndex"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "05dfceca-03ec-48ca-97a1-c8a03df55bf4",
      "name": "OpenAI 埋め込み",
      "type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
      "position": [
        240,
        260
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.2
    },
    {
      "id": "0ef50e4c-19c1-468d-83b7-d108297b57cb",
      "name": "Default Data Loader",
      "type": "@n8n/n8n-nodes-langchain.documentDefaultDataLoader",
      "position": [
        440,
        240
      ],
      "parameters": {
        "options": {},
        "dataType": "binary"
      },
      "typeVersion": 1
    },
    {
      "id": "819b7187-fdc3-4b66-8658-c9b9e029157f",
      "name": "再帰的文字テキストスプリッター",
      "type": "@n8n/n8n-nodes-langchain.textSplitterRecursiveCharacterTextSplitter",
      "position": [
        400,
        420
      ],
      "parameters": {
        "options": {},
        "chunkSize": 500,
        "chunkOverlap": 20
      },
      "typeVersion": 1
    },
    {
      "id": "fb6b0698-8ac7-41bb-b3b3-9f0ab56903f0",
      "name": "チャットメッセージ受信時",
      "type": "@n8n/n8n-nodes-langchain.chatTrigger",
      "position": [
        -100,
        680
      ],
      "webhookId": "854c829c-2ce6-426f-89e2-ed44d33182f3",
      "parameters": {
        "mode": "webhook",
        "public": true,
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "0a6f0695-a028-4e26-9648-0c8b66b15627",
      "name": "AI エージェント",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        320,
        680
      ],
      "parameters": {
        "options": {
          "systemMessage": "=## Role:\nYou are a friendly assistant for a Company named *New Company**.\n\n## Task:\nYou answer questions about the business.\n\n## Details:\nYou have access to various tools, which you use correctly.\n\n## Tools:\n- **newCompany_q**  \n  Use this tool to answer questions with knowledge about the company.\n\n- **sheets**  \n  Use this tool to store contact information such as name, email, interestet in and phone number.\n\nAfter a customer asks about opening hours, products, location, or business information, ask them for their name, email, specific interests and phone number.\n"
        }
      },
      "typeVersion": 1.7
    },
    {
      "id": "2f6f4f3c-fa64-40be-97e6-db66a65f21ae",
      "name": "OpenAI チャットモデル",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        80,
        900
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o",
          "cachedResultName": "gpt-4o"
        },
        "options": {}
      },
      "typeVersion": 1.2
    },
    {
      "id": "ac7eff3d-de14-4921-b980-0bccd327492e",
      "name": "ウィンドウバッファメモリ",
      "type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
      "position": [
        240,
        900
      ],
      "parameters": {
        "contextWindowLength": 12
      },
      "typeVersion": 1.3
    },
    {
      "id": "562d791b-c360-4fdb-b238-3518d4c39a04",
      "name": "OpenAI チャットモデル1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        720,
        1140
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o",
          "cachedResultName": "gpt-4o"
        },
        "options": {}
      },
      "typeVersion": 1.2
    },
    {
      "id": "553af7e0-7f68-4d90-992a-b998b30952af",
      "name": "Pinecone ベクトルストア1",
      "type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
      "position": [
        380,
        1120
      ],
      "parameters": {
        "options": {
          "pineconeNamespace": "Q&A"
        },
        "pineconeIndex": {
          "__rl": true,
          "mode": "id",
          "value": "=pineconeIndex"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "0ea4f43e-3e55-4da4-a43e-dfbdf1e435ef",
      "name": "OpenAI 埋め込み1",
      "type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
      "position": [
        340,
        1280
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.2
    },
    {
      "id": "dac4e2e6-23a3-4afa-a0a3-ef5b1f296219",
      "name": "newCompany_q",
      "type": "@n8n/n8n-nodes-langchain.toolVectorStore",
      "position": [
        480,
        900
      ],
      "parameters": {
        "description": "gives answers related to the company newCompany"
      },
      "typeVersion": 1.1
    },
    {
      "id": "d05ee3f4-a112-4221-810c-49a717bb0720",
      "name": "Append row in sheet in Google スプレッドシート",
      "type": "n8n-nodes-base.googleSheetsTool",
      "position": [
        800,
        920
      ],
      "parameters": {
        "columns": {
          "value": {
            "Name": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Name', ``, 'string') }}",
            "Email": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Email', ``, 'string') }}",
            "Phone": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Phone', ``, 'string') }}",
            "Interestet in": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Interestet_in', ``, 'string') }}"
          },
          "schema": [
            {
              "id": "Name",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "Name",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Phone",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "Phone",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Email",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "Email",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Interestet in",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "Interestet in",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            }
          ],
          "mappingMode": "defineBelow",
          "matchingColumns": [],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {},
        "operation": "append",
        "sheetName": {
          "__rl": true,
          "mode": "id",
          "value": "="
        },
        "documentId": {
          "__rl": true,
          "mode": "id",
          "value": ""
        }
      },
      "typeVersion": 4.5
    },
    {
      "id": "08fb98b6-74b3-466b-a529-012996f7ebac",
      "name": "付箋",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1320,
        0
      ],
      "parameters": {
        "color": 2,
        "width": 1060,
        "height": 540,
        "content": "## Part One – Company Info to Pinecone Vector Store\nThis workflow automatically processes company information files uploaded to a designated Google Drive folder and stores the extracted knowledge in a Pinecone vector database for later AI usage.\n\n**Trigger:**\nThe workflow is triggered every minute when a new file is created in the specified Google Drive folder you can chose.\n\n**Process:**\nFile Upload\nThe company owner uploads a .txt or other document file containing essential company information to the Google Drive folder.\n\n**Download**\nThe file is automatically downloaded from Google Drive once detected.\n\n**Chunking and Parsing**\nThe content is split using a recursive character splitter (chunk size: 500, overlap: 20), then loaded and prepared for embeddings.\n\n**Embedding Generation**\nUsing OpenAI embeddings, the file content is transformed into vector representations.\n\n**Storage in Pinecone**\nThe resulting embeddings are inserted into the “goldsmith” index within Pinecone under the namespace Q&A.\n\n**Purpose:**\nThis structured knowledge will later be used in Part Two of the project, where an AI chatbot can retrieve relevant company info to assist in generating responses and converting leads."
      },
      "typeVersion": 1
    },
    {
      "id": "a5b192a3-e660-4492-a312-4d409dbd954b",
      "name": "付箋1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1320,
        680
      ],
      "parameters": {
        "color": 5,
        "width": 1060,
        "height": 740,
        "content": "## Part Two – AI Chatbot for Lead Capture and Business Q&A\nThis workflow enables a chatbot assistant for the goldsmith business Gold Digger, allowing it to answer customer inquiries and collect leads in an automated, intelligent way.\n\n**Trigger:**\nThe workflow is initiated when a customer sends a message to the public AI chat endpoint.\n\n**Process:**\nAI Assistant Activation\nA chat agent is triggered with a system prompt instructing it to act as a friendly assistant for you business. It uses tools intelligently to assist with:\n\nBusiness details (e.g., products, opening hours, services).\n\nCollecting lead data (name, email, interests, phone number).\n\n**Contextual Memory**\nA memory buffer is used to maintain conversation context (window of 12 messages), enabling coherent multi-turn dialogues.\n\n**Knowledge Retrieval**\nThe agent leverages the newCompany_q tool, which accesses a Pinecone vector store populated in Part One. This allows the chatbot to answer questions based on the uploaded company data.\n\n**AI Model**\nGPT-4o is used to generate natural and accurate responses throughout the conversation.\n\n**Lead Capture**\nWhen a user shows interest, the agent collects their:\nName, Email, Phone\n\n**Specific interests**\nThis information is then automatically stored in a connected Google Sheet\n\n**Purpose:**\nThis chatbot workflow acts as a digital front desk, available 24/7 to answer frequently asked questions and collect potential customer information. It streamlines lead generation and boosts customer engagement by providing instant, intelligent responses.\nYou can easily integrate this chatbot into your company website to enhance user experience and automate customer support.\n\n"
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "cd9bd04e-8114-474b-a8a7-3802a869811f",
  "connections": {
    "Google Drive": {
      "main": [
        [
          {
            "node": "Pinecone Vector Store",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "dac4e2e6-23a3-4afa-a0a3-ef5b1f296219": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Embeddings OpenAI": {
      "ai_embedding": [
        [
          {
            "node": "Pinecone Vector Store",
            "type": "ai_embedding",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model": {
      "ai_languageModel": [
        [
          {
            "node": "AI Agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "Embeddings OpenAI1": {
      "ai_embedding": [
        [
          {
            "node": "Pinecone Vector Store1",
            "type": "ai_embedding",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model1": {
      "ai_languageModel": [
        [
          {
            "node": "dac4e2e6-23a3-4afa-a0a3-ef5b1f296219",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "0ef50e4c-19c1-468d-83b7-d108297b57cb": {
      "ai_document": [
        [
          {
            "node": "Pinecone Vector Store",
            "type": "ai_document",
            "index": 0
          }
        ]
      ]
    },
    "Google Drive Trigger": {
      "main": [
        [
          {
            "node": "Google Drive",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Window Buffer Memory": {
      "ai_memory": [
        [
          {
            "node": "AI Agent",
            "type": "ai_memory",
            "index": 0
          }
        ]
      ]
    },
    "Pinecone Vector Store1": {
      "ai_vectorStore": [
        [
          {
            "node": "dac4e2e6-23a3-4afa-a0a3-ef5b1f296219",
            "type": "ai_vectorStore",
            "index": 0
          }
        ]
      ]
    },
    "When chat message received": {
      "main": [
        [
          {
            "node": "AI Agent",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Recursive Character Text Splitter": {
      "ai_textSplitter": [
        [
          {
            "node": "0ef50e4c-19c1-468d-83b7-d108297b57cb",
            "type": "ai_textSplitter",
            "index": 0
          }
        ]
      ]
    },
    "Append row in sheet in Google Sheets": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    }
  }
}
よくある質問

このワークフローの使い方は?

上記のJSON設定コードをコピーし、n8nインスタンスで新しいワークフローを作成して「JSONからインポート」を選択、設定を貼り付けて認証情報を必要に応じて変更してください。

このワークフローはどんな場面に適していますか?

上級 - リードナーチャリング, AIチャットボット

有料ですか?

このワークフローは完全無料です。ただし、ワークフローで使用するサードパーティサービス(OpenAI APIなど)は別途料金が発生する場合があります。

ワークフロー情報
難易度
上級
ノード数17
カテゴリー2
ノードタイプ13
難易度説明

上級者向け、16ノード以上の複雑なワークフロー

外部リンク
n8n.ioで表示

このワークフローを共有

カテゴリー

カテゴリー: 34