NocoボードとAIによる優先順位付け
上級
これはSupport, AI, IT Ops分野の自動化ワークフローで、27個のノードを含みます。主にIf, Set, Slack, NocoDb, Aggregateなどのノードを使用、AI技術を活用したスマート自動化を実現。 AIを使ってリクエストを割り当てし、NocoDBのカンバンステータスからリマインダーを送信する
前提条件
- •Slack Bot Token または Webhook URL
- •OpenAI API Key
使用ノード (27)
ワークフロープレビュー
ノード接続関係を可視化、ズームとパンをサポート
ワークフローをエクスポート
以下のJSON設定をn8nにインポートして、このワークフローを使用できます
{
"id": "E2hq7z4ANLoL5vw1",
"meta": {
"instanceId": "bdce9ec27bbe2b742054f01d034b8b468d2e7758edd716403ad5bd4583a8f649",
"templateCredsSetupCompleted": true
},
"name": "Noco Kanban Board with AI Prioritization",
"tags": [],
"nodes": [
{
"id": "4976d737-a419-4cc6-a8fc-dc1a9482642d",
"name": "インシデントフォーム",
"type": "n8n-nodes-base.formTrigger",
"disabled": true,
"position": [
-100,
200
],
"webhookId": "fef1bb69-69e9-49ff-ba29-ded7cc398a13",
"parameters": {
"options": {},
"formTitle": "Incident Form",
"formFields": {
"values": [
{
"fieldType": "email",
"fieldLabel": "Email",
"placeholder": "Your Email",
"requiredField": true
},
{
"fieldType": "textarea",
"fieldLabel": "Incident Description",
"placeholder": "Incident Description",
"requiredField": true
},
{
"fieldType": "dropdown",
"fieldLabel": "Incident Desired Category",
"fieldOptions": {
"values": [
{
"option": "Critical"
},
{
"option": "Major"
},
{
"option": "Medium"
},
{
"option": "Minor"
},
{
"option": "Support"
},
{
"option": "Feature"
}
]
},
"requiredField": true
}
]
},
"formDescription": "Experiencing issues? Fill in this incident form so we can take care of it"
},
"typeVersion": 2.2
},
{
"id": "f9829dfd-c8bd-45c0-b9ac-fe496d527df8",
"name": "カテゴリ割り当て",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
620,
100
],
"parameters": {
"text": "=You are professional support assistance. You are receiving information about different issues users are having. Your task is to assign proper category to task requested.\n\nYou should output:\n- category based on definitions provided\n- response time assgined to category\n- resolution time assigned to category\n- default assignee\n\nDefinitions:\n{{ $json.data.toJsonString() }}\n\nTask request is:\n{{ $('On schedule or during flow').item.json['Incident Description'] }}",
"options": {},
"promptType": "define",
"hasOutputParser": true
},
"typeVersion": 1.8,
"alwaysOutputData": true
},
{
"id": "bef9f61d-0019-4407-a0fc-9a4c44894d6e",
"name": "OpenAI Chat Model1",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
540,
280
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "zjIZQuuuZMJpiUny",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "ccb2092e-f9bb-4b64-987a-d4349b401d5c",
"name": "Todoist対応形式で出力を構造化1",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
860,
260
],
"parameters": {
"jsonSchemaExample": "{\n\t\"category\": \"critical\",\n \"response_time\": \"1\",\n \"resolution_time\": \"8\",\n \"default_assignee\": \"email@example.com\"\n}"
},
"typeVersion": 1.2
},
{
"id": "7b8fa2ca-5697-4792-ab60-3506be78bcdf",
"name": "インシデント定義を取得",
"type": "n8n-nodes-base.nocoDb",
"position": [
180,
100
],
"parameters": {
"table": "mt94l49b6zocsxy",
"options": {
"fields": [
"Title",
"Definition",
"Response time",
"Resolution time",
"Default assignee"
]
},
"operation": "getAll",
"projectId": "pksfpoc943gwhvy",
"returnAll": true,
"authentication": "nocoDbApiToken"
},
"credentials": {
"nocoDbApiToken": {
"id": "6KgsjKtnCVIEbBwC",
"name": "NocoDB Token account"
}
},
"typeVersion": 3
},
{
"id": "b6023ac0-0a43-47b5-add3-f11c4bb8a5d1",
"name": "付箋",
"type": "n8n-nodes-base.stickyNote",
"position": [
-160,
0
],
"parameters": {
"height": 440,
"content": "## Incident Form\nThis workflow is triggered when someone fills incident form. You could replace it for example with email or webhook, but you will need to update references in other nodes to new fields"
},
"typeVersion": 1
},
{
"id": "1a207b67-98de-40e6-8ec2-eb64e515cc14",
"name": "付箋1",
"type": "n8n-nodes-base.stickyNote",
"position": [
120,
0
],
"parameters": {
"width": 1320,
"height": 440,
"content": "## Parse Incidents\nAllow AI to compare your incident definitions with input from user. AI will attempt to assign proper category and proper person to given incident. WIth AI assignment, we are formatting fields to input them into NocoDB table"
},
"typeVersion": 1
},
{
"id": "e28f77db-4701-4df2-a79c-b7239a4b4e1f",
"name": "インシデントを挿入",
"type": "n8n-nodes-base.nocoDb",
"position": [
1260,
260
],
"parameters": {
"table": "mwh33g1yyeg9z6k",
"operation": "create",
"projectId": "pksfpoc943gwhvy",
"dataToSend": "autoMapInputData",
"authentication": "nocoDbApiToken"
},
"credentials": {
"nocoDbApiToken": {
"id": "6KgsjKtnCVIEbBwC",
"name": "NocoDB Token account"
}
},
"typeVersion": 3
},
{
"id": "17ccb056-2f0b-4a38-812b-e869842c7032",
"name": "AI解析用に集約",
"type": "n8n-nodes-base.aggregate",
"position": [
400,
100
],
"parameters": {
"options": {},
"aggregate": "aggregateAllItemData"
},
"typeVersion": 1
},
{
"id": "0048bfe3-0e1f-4a2d-8200-900a56afb21b",
"name": "スケジュール時またはフロー実行時",
"type": "n8n-nodes-base.noOp",
"position": [
160,
820
],
"parameters": {},
"typeVersion": 1
},
{
"id": "25370677-2364-426f-a7ed-f87e4f5d9223",
"name": "「テストワークフロー」クリック時",
"type": "n8n-nodes-base.manualTrigger",
"position": [
-120,
900
],
"parameters": {},
"typeVersion": 1
},
{
"id": "930fc886-6c1d-4613-b312-360bd37544fa",
"name": "期待応答時間内にタスクが取得されない",
"type": "n8n-nodes-base.if",
"position": [
660,
620
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e860430a-ec94-4dce-9196-5da467e6af2f",
"operator": {
"type": "dateTime",
"operation": "before"
},
"leftValue": "={{ $json['Expected Response'] }}",
"rightValue": "={{ $now }}"
},
{
"id": "278afe7e-2e68-461b-a0fb-baa530cb0819",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.status }}",
"rightValue": "todo"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "a11567b4-e5e7-4e64-970d-51e61e6f376f",
"name": "クライアントにメール送信",
"type": "n8n-nodes-base.emailSend",
"position": [
1000,
540
],
"webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
"parameters": {
"text": "We are sorry that we have not yet looked at your message. Although We are working heavily, currently all our developers are busy. But we have reminded asignee on your request and we will reply to you shortly.",
"options": {},
"subject": "Your task is important to us",
"toEmail": "={{ $json.email }}",
"fromEmail": "support@example.com",
"emailFormat": "text"
},
"credentials": {
"smtp": {
"id": "tkdzDgcUAt04af3B",
"name": "SMTP account"
}
},
"typeVersion": 2.1
},
{
"id": "ea9d3ad5-0dd5-428f-8a23-60999c7134f4",
"name": "毎日ステータスを確認",
"type": "n8n-nodes-base.scheduleTrigger",
"disabled": true,
"position": [
-120,
720
],
"parameters": {
"rule": {
"interval": [
{
"triggerAtHour": 9
}
]
}
},
"typeVersion": 1.2
},
{
"id": "ce94960f-56c8-4b67-81af-ece07f97c94f",
"name": "担当者にメール送信",
"type": "n8n-nodes-base.emailSend",
"position": [
1260,
640
],
"webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
"parameters": {
"text": "You have an outstanding task that should be picked up. Visit your kanban board for more information ",
"options": {},
"subject": "Your task is important to us",
"toEmail": "={{ $json.assignee }}",
"fromEmail": "support@example.com",
"emailFormat": "text"
},
"credentials": {
"smtp": {
"id": "tkdzDgcUAt04af3B",
"name": "SMTP account"
}
},
"typeVersion": 2.1
},
{
"id": "8c1cc107-76aa-4d62-871d-d107f2055071",
"name": "付箋2",
"type": "n8n-nodes-base.stickyNote",
"position": [
360,
460
],
"parameters": {
"width": 1080,
"height": 400,
"content": "## Stay Informed\nInform both client and developer about current task status. Maybe task was not picked up. Feel free to replace with Slack messages if applicable"
},
"typeVersion": 1
},
{
"id": "b6fb24c3-2a04-4906-be2e-510356cd5f76",
"name": "未取得タスクを取得",
"type": "n8n-nodes-base.nocoDb",
"position": [
420,
620
],
"parameters": {
"limit": 5,
"table": "mwh33g1yyeg9z6k",
"options": {
"where": "(status,eq,todo)",
"fields": []
},
"operation": "getAll",
"projectId": "pksfpoc943gwhvy",
"authentication": "nocoDbApiToken"
},
"credentials": {
"nocoDbApiToken": {
"id": "6KgsjKtnCVIEbBwC",
"name": "NocoDB Token account"
}
},
"typeVersion": 3
},
{
"id": "5d5b635d-0302-462d-94a5-7055a63e85ac",
"name": "未完了タスクを取得",
"type": "n8n-nodes-base.nocoDb",
"position": [
420,
1060
],
"parameters": {
"limit": 5,
"table": "mwh33g1yyeg9z6k",
"options": {
"where": "(status,eq,todo)",
"fields": []
},
"operation": "getAll",
"projectId": "pksfpoc943gwhvy",
"authentication": "nocoDbApiToken"
},
"credentials": {
"nocoDbApiToken": {
"id": "6KgsjKtnCVIEbBwC",
"name": "NocoDB Token account"
}
},
"typeVersion": 3
},
{
"id": "4a8724da-a752-46fc-8753-ae6344d9d6d3",
"name": "期待時間内にタスクが完了しない",
"type": "n8n-nodes-base.if",
"position": [
660,
1060
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e860430a-ec94-4dce-9196-5da467e6af2f",
"operator": {
"type": "dateTime",
"operation": "before"
},
"leftValue": "={{ $json['Expected Resolution'] }}",
"rightValue": "={{ $now }}"
},
{
"id": "278afe7e-2e68-461b-a0fb-baa530cb0819",
"operator": {
"type": "string",
"operation": "notEquals"
},
"leftValue": "={{ $json.status }}",
"rightValue": "done"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "03fc4e3d-3a49-417e-b0e7-b71cd684e8f7",
"name": "クライアントにメール送信1",
"type": "n8n-nodes-base.emailSend",
"position": [
1000,
960
],
"webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
"parameters": {
"text": "We are sorry that we have not yet finished your task. Although We are working heavily, currently all our developers are busy. But we have reminded asignee on your request and we will reply to you shortly.",
"options": {},
"subject": "Your task is important to us",
"toEmail": "={{ $json.email }}",
"fromEmail": "support@example.com",
"emailFormat": "text"
},
"credentials": {
"smtp": {
"id": "tkdzDgcUAt04af3B",
"name": "SMTP account"
}
},
"typeVersion": 2.1
},
{
"id": "ddeeee95-41b6-47e1-add5-60de172d0117",
"name": "担当者メールが存在する場合",
"type": "n8n-nodes-base.if",
"position": [
1000,
720
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "3e686523-7208-40f8-b857-7db42ccb0e12",
"operator": {
"type": "string",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $json.assignee }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "fb8a3bf0-0f15-4ea3-b61e-f9b582d64d3f",
"name": "担当者 slack が存在する場合",
"type": "n8n-nodes-base.if",
"position": [
1000,
1140
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "8a70caa3-b692-49c5-a92c-dedff9a8e2ba",
"operator": {
"type": "string",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $json['assignee slack'] }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "c31d46a2-d1f2-4573-a4dd-f07a7f9b2e52",
"name": "担当者への Slack",
"type": "n8n-nodes-base.slack",
"position": [
1260,
980
],
"webhookId": "2a3764a2-a030-4d99-9dae-0a691934d778",
"parameters": {
"text": "You have unfinished task in progress. Inform client on your next steps and update expected resolution time.",
"user": {
"__rl": true,
"mode": "username",
"value": "={{ $json['assignee slack'] }}"
},
"select": "user",
"otherOptions": {},
"authentication": "oAuth2"
},
"credentials": {
"slackOAuth2Api": {
"id": "B0jUtT53pVAEPaQM",
"name": "Slack Oauth"
}
},
"typeVersion": 2.3
},
{
"id": "ff015cfa-c234-453a-aef5-b2a2d4bda6db",
"name": "付箋3",
"type": "n8n-nodes-base.stickyNote",
"position": [
360,
880
],
"parameters": {
"width": 1080,
"height": 460,
"content": "## Task incomplete\nInform both client and developer that task is after due. Developer should receive message and react accordingly."
},
"typeVersion": 1
},
{
"id": "516f487a-8f3c-457c-8c35-134c66dacc2f",
"name": "担当者に再メール送信",
"type": "n8n-nodes-base.emailSend",
"position": [
1260,
1160
],
"webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
"parameters": {
"text": "You have an unfninished task that should be done by now. Visit your kanban board for more information ",
"options": {},
"subject": "Your task is important to us",
"toEmail": "={{ $json.assignee }}",
"fromEmail": "support@example.com",
"emailFormat": "text"
},
"credentials": {
"smtp": {
"id": "tkdzDgcUAt04af3B",
"name": "SMTP account"
}
},
"typeVersion": 2.1
},
{
"id": "ab931ca8-ea7a-433c-bf1c-26c9fb67722b",
"name": "付箋4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-160,
560
],
"parameters": {
"width": 480,
"height": 580,
"content": "## Trigger Task Check Daily\nRunning this more often is probably not good idea because client may receive too many messages when task is delayed"
},
"typeVersion": 1
},
{
"id": "b432ed80-eb24-4978-b711-83660a8edeaf",
"name": "Noco用にフォーマット",
"type": "n8n-nodes-base.set",
"position": [
1040,
260
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "b75b02b8-3365-4830-ad28-87e76836c938",
"name": "email",
"type": "string",
"value": "={{ $('On schedule or during flow').item.json.Email }}"
},
{
"id": "2a0d4d0f-1b1c-40ec-8fb7-f0be9af544f9",
"name": "message",
"type": "string",
"value": "={{ $('On schedule or during flow').item.json['Incident Description'] }}"
},
{
"id": "60fc4759-3026-4d04-9853-b474dbe92d43",
"name": "expected category",
"type": "string",
"value": "={{ $('On schedule or during flow').item.json['Incident Desired Category'] }}"
},
{
"id": "3eccf7ae-f2eb-4997-b304-15428fdf5fb5",
"name": "assigned category",
"type": "string",
"value": "={{ $json.output.category }}"
},
{
"id": "f70e8b0d-4818-405b-ba36-4dc3d31bd11b",
"name": "status",
"type": "string",
"value": "todo"
},
{
"id": "e8ddc64f-d5f0-482e-93d6-a4fd082e3505",
"name": "Expected Response",
"type": "string",
"value": "={{ $now.plus($json.output.response_time, 'hours') }}"
},
{
"id": "be04bc69-e2a6-4c7c-9e94-d39f8b0e4f39",
"name": "Expected Resolution",
"type": "string",
"value": "={{ $now.plus($json.output.resolution_time, 'hours') }}"
}
]
}
},
"typeVersion": 3.4
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "2c6430f3-da2b-41bf-951d-b650ba63475a",
"connections": {
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},
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"0048bfe3-0e1f-4a2d-8200-900a56afb21b": {
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[
{
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"25370677-2364-426f-a7ed-f87e4f5d9223": {
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},
"4a8724da-a752-46fc-8753-ae6344d9d6d3": {
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[
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],
[
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"930fc886-6c1d-4613-b312-360bd37544fa": {
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[
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}よくある質問
このワークフローの使い方は？
上記のJSON設定コードをコピーし、n8nインスタンスで新しいワークフローを作成して「JSONからインポート」を選択、設定を貼り付けて認証情報を必要に応じて変更してください。
このワークフローはどんな場面に適していますか？
上級 - サポート, 人工知能, IT運用
有料ですか？
このワークフローは完全無料です。ただし、ワークフローで使用するサードパーティサービス（OpenAI APIなど）は別途料金が発生する場合があります。
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