Voiceflow、Google Calendar、RAGを使ってチャットボット、ボイイスーバ、電話アシスタントを構築
上級
これはAI分野の自動化ワークフローで、34個のノードを含みます。主にSet, Webhook, GoogleDrive, HttpRequest, ManualTriggerなどのノードを使用、AI技術を活用したスマート自動化を実現。 Voiceflow、Google Calendar、RAGを使ったチャットボット、音声、電話アシスタントの構築
前提条件
- •HTTP Webhookエンドポイント（n8nが自動生成）
- •Google Drive API認証情報
- •ターゲットAPIの認証情報が必要な場合あり
- •OpenAI API Key
- •Qdrantサーバー接続情報
使用ノード (34)
カテゴリー
ワークフロープレビュー
ノード接続関係を可視化、ズームとパンをサポート
ワークフローをエクスポート
以下のJSON設定をn8nにインポートして、このワークフローを使用できます
{
"id": "MMDt8lGtac2oU8nI",
"meta": {
"instanceId": "a4bfc93e975ca233ac45ed7c9227d84cf5a2329310525917adaf3312e10d5462",
"templateCredsSetupCompleted": true
},
"name": "Build a Chatbot, Voice Agent and Phone Agent with Voiceflow, Google Calendar and RAG",
"tags": [],
"nodes": [
{
"id": "20605948-5277-4fd7-9ba0-63f645bf2dcc",
"name": "n8n_order",
"type": "n8n-nodes-base.webhook",
"position": [
-340,
-140
],
"webhookId": "9ff7a394-5b4b-4790-a96b-c41c4ba27fa5",
"parameters": {
"path": "9ff7a394-5b4b-4790-a96b-c41c4ba27fa5",
"options": {},
"responseMode": "responseNode"
},
"typeVersion": 2
},
{
"id": "9ef7971e-f679-4d5e-b347-3238d51a06d6",
"name": "Google Calendar",
"type": "n8n-nodes-base.googleCalendar",
"position": [
300,
280
],
"parameters": {
"end": "={{ $json.output.end }}",
"start": "={{ $json.output.start }}",
"calendar": {
"__rl": true,
"mode": "list",
"value": "info@n3w.it",
"cachedResultName": "info@n3w.it"
},
"additionalFields": {
"summary": "=Event title with {{ $('n8n_appointment').item.json.query.Email }}",
"description": "Event description"
}
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "8RFK3u13g2PJEGa9",
"name": "Google Calendar account"
}
},
"typeVersion": 1.3
},
{
"id": "17b9f162-c4a3-43ec-b640-a68ebc67b0c9",
"name": "OpenAI Chat Model3",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-120,
480
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "4zwP0MSr8zkNvvV9",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "5b40db3c-6c98-4fea-9c3b-98ba7e13bc30",
"name": "コンサート開始日",
"type": "@n8n/n8n-nodes-langchain.chainLlm",
"position": [
-80,
280
],
"parameters": {
"text": "=Convert this date to a compatible format for Google Calendar APIs for the start date, and for the end date add 1 hour to the start date.\n\nHere is the start date:\n{{ $json.query.Appointment_date }}",
"promptType": "define",
"hasOutputParser": true
},
"typeVersion": 1.6
},
{
"id": "8931d21a-7c30-40ae-b0b0-1f5f6868b3a3",
"name": "n8n_appointment",
"type": "n8n-nodes-base.webhook",
"position": [
-340,
280
],
"webhookId": "f5edfe92-649b-40da-ab35-f818ccb55ad4",
"parameters": {
"path": "f5edfe92-649b-40da-ab35-f818ccb55ad4",
"options": {},
"responseMode": "responseNode"
},
"typeVersion": 2
},
{
"id": "fa3e66ca-de09-496b-be14-483b33386e07",
"name": "Qdrant Vector Storeの取得",
"type": "@n8n/n8n-nodes-langchain.vectorStoreQdrant",
"position": [
20,
1280
],
"parameters": {
"options": {},
"qdrantCollection": {
"__rl": true,
"mode": "list",
"value": "scarperia",
"cachedResultName": "scarperia"
}
},
"credentials": {
"qdrantApi": {
"id": "iyQ6MQiVaF3VMBmt",
"name": "QdrantApi account"
}
},
"typeVersion": 1
},
{
"id": "ea7be112-1949-47b7-b68b-ae2f3a7b1b71",
"name": "Embeddings OpenAI2",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
"position": [
-20,
1460
],
"parameters": {
"options": {}
},
"credentials": {
"openAiApi": {
"id": "4zwP0MSr8zkNvvV9",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "e61ff57f-a109-41e0-87f3-522b1fa78dd6",
"name": "RAG",
"type": "@n8n/n8n-nodes-langchain.toolVectorStore",
"position": [
180,
1080
],
"parameters": {
"name": "company_data",
"description": "Retrive data about company knowledge from vector store"
},
"typeVersion": 1
},
{
"id": "fce158b8-73a3-42c1-baf3-9f2ae979fe15",
"name": "OpenAI Chat Model2",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-20,
1080
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "4zwP0MSr8zkNvvV9",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "e2bcfa68-3642-4e49-89cb-e08faade984c",
"name": "OpenAI Chat Model1",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
340,
1300
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "4zwP0MSr8zkNvvV9",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "2a79c66c-040b-4ca2-ad91-a0683d0d2996",
"name": "エージェントの取得",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
60,
860
],
"parameters": {
"text": "={{ $json.query.Question }}",
"agent": "conversationalAgent",
"options": {
"systemMessage": "You are an AI-powered assistant for an electronics store. Your primary goal is to assist customers by providing accurate and helpful information about products, troubleshooting tips, and general support. Use the provided knowledge base (retrieved documents) to answer questions with precision and professionalism.\n\n**Guidelines**:\n1. **Product Information**:\n - Provide detailed descriptions of products, including specifications, features, and compatibility.\n - Highlight key selling points and differences between similar products.\n - Mention availability, pricing, and promotions if applicable.\n\n2. **Technical Support**:\n - Offer step-by-step troubleshooting guides for common issues.\n - Suggest solutions for setup, installation, or configuration problems.\n - If the issue is complex, recommend contacting the store’s support team for further assistance.\n\n3. **Customer Service**:\n - Respond politely and professionally to all inquiries.\n - If a question is unclear, ask for clarification to provide the best possible answer.\n - For order-related questions (e.g., status, returns, or cancellations), guide customers on how to proceed using the store’s systems.\n\n4. **Knowledge Base Usage**:\n - Always reference the provided knowledge base (retrieved documents) to ensure accuracy.\n - If the knowledge base does not contain relevant information, inform the customer and suggest alternative resources or actions.\n\n5. **Tone and Style**:\n - Use a friendly, approachable, and professional tone.\n - Avoid technical jargon unless the customer demonstrates familiarity with the topic.\n - Keep responses concise but informative.\n\n**Example Interactions**:\n1. **Product Inquiry**:\n - Customer: \"What’s the difference between the XYZ Smartwatch and the ABC Smartwatch?\"\n - AI: \"The XYZ Smartwatch features a longer battery life (up to 7 days) and built-in GPS, while the ABC Smartwatch has a brighter AMOLED display and supports wireless charging. Both are compatible with iOS and Android devices. Would you like more details on either product?\"\n\n2. **Technical Support**:\n - Customer: \"My wireless router isn’t connecting to the internet.\"\n - AI: \"Please try the following steps: 1) Restart your router and modem. 2) Ensure all cables are securely connected. 3) Check if the router’s LED indicators show a stable connection. If the issue persists, you may need to reset the router to factory settings. Would you like a detailed guide for resetting your router?\"\n\n3. **Customer Service**:\n - Customer: \"How do I return a defective product?\"\n - AI: \"To return a defective product, please visit our Returns Portal on our website and enter your order number. You’ll receive a return label and instructions. If you need further assistance, our support team is available at support@electronicsstore.com.\"\n\n**Limitations**:\n- If the question is outside the scope of the knowledge base or requires human intervention, inform the customer and provide contact details for the appropriate department.\n- Do not provide speculative or unverified information. Always rely on the knowledge base or direct the customer to official resources."
},
"promptType": "define"
},
"typeVersion": 1.7
},
{
"id": "be516c9c-d2fb-4dea-9a3b-9674be5ea689",
"name": "n8n_rag",
"type": "n8n-nodes-base.webhook",
"position": [
-360,
860
],
"webhookId": "edb1e894-1210-4902-a34f-a014bbdad8d8",
"parameters": {
"path": "edb1e894-1210-4902-a34f-a014bbdad8d8",
"options": {},
"responseMode": "responseNode"
},
"typeVersion": 2
},
{
"id": "2412721d-7353-4a27-8068-5c90872c7a51",
"name": "追跡応答",
"type": "n8n-nodes-base.set",
"position": [
360,
-140
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "86f332ff-7b89-4dd4-8df9-06c081625d33",
"name": "text",
"type": "string",
"value": "=Your order status is: {{ $json.status }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "4965d781-1452-42c9-8a84-baacb5abe97f",
"name": "カレンダー応答",
"type": "n8n-nodes-base.set",
"position": [
500,
280
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "0fe6fe50-9263-479a-ab01-ca1d15ce2412",
"name": "text",
"type": "string",
"value": "L'evento è stato creato con successo"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "5311be28-2878-41ce-a70f-4e4aebcea0f9",
"name": "Webhook tracking response",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
700,
-140
],
"parameters": {
"options": {}
},
"typeVersion": 1.1
},
{
"id": "84d8558f-e6fd-400e-ae2e-0b5fec309561",
"name": "API URL Tracking",
"type": "n8n-nodes-base.httpRequest",
"position": [
20,
-140
],
"parameters": {
"url": "URL_TRACKING",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "Order number",
"value": "={{ $json.Order_number }}"
},
{
"name": "Email",
"value": "={{ $json.Order_number }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "32eb8645-c56e-4db4-8870-f28161cba048",
"name": "Webhook calendar response",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
700,
280
],
"parameters": {
"options": {}
},
"typeVersion": 1.1
},
{
"id": "72e7f085-d1e7-4967-aaa5-161ff0e83c06",
"name": "構造化出力パーサー",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
140,
480
],
"parameters": {
"schemaType": "manual",
"inputSchema": "{\n\t\"type\": \"object\",\n\t\"properties\": {\n\t\t\"start\": {\n\t\t\t\"type\": \"string\"\n\t\t},\n\t\t\"end\": {\n\t\t\t\"type\": \"string\"\n\t\t}\n\t}\n}"
},
"typeVersion": 1.2
},
{
"id": "3822b875-73f0-4700-8fc4-e4d3285f593a",
"name": "Webhook RAG response",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
700,
860
],
"parameters": {
"options": {}
},
"typeVersion": 1.1
},
{
"id": "0b43f63b-3c00-4db4-8b28-9938add9fdbe",
"name": "付箋",
"type": "n8n-nodes-base.stickyNote",
"position": [
1100,
-1320
],
"parameters": {
"width": 1140,
"height": 2200,
"content": "# STEP 6 - VOICEFLOW\n\n- Register on [Voiceflow](https://www.voiceflow.com/) \n- Create the workflow as shown in the following image\n\n- There are 3 \"Captures\":\n-- n8n_order\n-- n8n_appointment\n-- n8n_rag\n- Add in the created functions the url of the corresponding n8n Webhook trigger node\n- Test your Agent\n- Get your projectID\n- In the Widget section choose Chat or Voice and copy the installation script\n\n\n\nPS. You can import a Twilio number to assign it to your agent for becoming a Phone Agent\n\n\n"
},
"typeVersion": 1
},
{
"id": "589165c8-920d-40e3-8e28-50e94dd37555",
"name": "ワークフローテスト時",
"type": "n8n-nodes-base.manualTrigger",
"position": [
-380,
-1120
],
"parameters": {},
"typeVersion": 1
},
{
"id": "74c314bb-c445-42f8-8f9d-2ab646486044",
"name": "Qdrant Vector Store",
"type": "@n8n/n8n-nodes-langchain.vectorStoreQdrant",
"position": [
600,
-1000
],
"parameters": {
"mode": "insert",
"options": {},
"qdrantCollection": {
"__rl": true,
"mode": "id",
"value": "="
}
},
"credentials": {
"qdrantApi": {
"id": "iyQ6MQiVaF3VMBmt",
"name": "QdrantApi account"
}
},
"typeVersion": 1
},
{
"id": "01c05ac3-ac5c-4f1a-a756-db8de4a30e56",
"name": "コレクション作成",
"type": "n8n-nodes-base.httpRequest",
"position": [
-80,
-1260
],
"parameters": {
"url": "https://QDRANTURL/collections/COLLECTION",
"method": "POST",
"options": {},
"jsonBody": "{\n \"filter\": {}\n}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"headerParameters": {
"parameters": [
{
"name": "Content-Type",
"value": "application/json"
}
]
}
},
"credentials": {
"httpHeaderAuth": {
"id": "qhny6r5ql9wwotpn",
"name": "Qdrant API (Hetzner)"
}
},
"typeVersion": 4.2
},
{
"id": "2d7adb45-aae7-4617-b1d1-5a23f3eb3b20",
"name": "コレクション更新",
"type": "n8n-nodes-base.httpRequest",
"position": [
-80,
-1000
],
"parameters": {
"url": "https://QDRANTURL/collections/COLLECTION/points/delete",
"method": "POST",
"options": {},
"jsonBody": "{\n \"filter\": {}\n}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"headerParameters": {
"parameters": [
{
"name": "Content-Type",
"value": "application/json"
}
]
}
},
"credentials": {
"httpHeaderAuth": {
"id": "qhny6r5ql9wwotpn",
"name": "Qdrant API (Hetzner)"
}
},
"typeVersion": 4.2
},
{
"id": "5e406bd7-8a93-4db2-8d3d-e92e8c9f4f01",
"name": "フォルダ取得",
"type": "n8n-nodes-base.googleDrive",
"position": [
140,
-1000
],
"parameters": {
"filter": {
"driveId": {
"__rl": true,
"mode": "list",
"value": "My Drive",
"cachedResultUrl": "https://drive.google.com/drive/my-drive",
"cachedResultName": "My Drive"
},
"folderId": {
"__rl": true,
"mode": "id",
"value": "=test-whatsapp"
}
},
"options": {},
"resource": "fileFolder"
},
"credentials": {
"googleDriveOAuth2Api": {
"id": "HEy5EuZkgPZVEa9w",
"name": "Google Drive account (n3w.it)"
}
},
"typeVersion": 3
},
{
"id": "f1f883fb-c9d1-42e6-98c2-791ed85e959f",
"name": "ファイルダウンロード",
"type": "n8n-nodes-base.googleDrive",
"position": [
360,
-1000
],
"parameters": {
"fileId": {
"__rl": true,
"mode": "id",
"value": "={{ $json.id }}"
},
"options": {
"googleFileConversion": {
"conversion": {
"docsToFormat": "text/plain"
}
}
},
"operation": "download"
},
"credentials": {
"googleDriveOAuth2Api": {
"id": "HEy5EuZkgPZVEa9w",
"name": "Google Drive account (n3w.it)"
}
},
"typeVersion": 3
},
{
"id": "5fd88e03-3638-4d38-8df4-246e4a5f2bda",
"name": "Embeddings OpenAI",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
"position": [
580,
-800
],
"parameters": {
"options": {}
},
"credentials": {
"openAiApi": {
"id": "4zwP0MSr8zkNvvV9",
"name": "OpenAi account"
}
},
"typeVersion": 1.1
},
{
"id": "3740a841-e272-44f9-b76d-51fb90137fd3",
"name": "デフォルトデータローダー",
"type": "@n8n/n8n-nodes-langchain.documentDefaultDataLoader",
"position": [
760,
-800
],
"parameters": {
"options": {},
"dataType": "binary"
},
"typeVersion": 1
},
{
"id": "075d1038-d1fd-4527-8eda-961f20c7869a",
"name": "トークンスプリッター",
"type": "@n8n/n8n-nodes-langchain.textSplitterTokenSplitter",
"position": [
760,
-600
],
"parameters": {
"chunkSize": 300,
"chunkOverlap": 30
},
"typeVersion": 1
},
{
"id": "57cc8eaf-26b3-480f-ab5d-c8646519cfa3",
"name": "付箋3",
"type": "n8n-nodes-base.stickyNote",
"position": [
120,
-1320
],
"parameters": {
"color": 6,
"width": 880,
"height": 220,
"content": "# STEP 1\n\n## Create Qdrant Collection\nChange:\n- QDRANTURL\n- COLLECTION"
},
"typeVersion": 1
},
{
"id": "70bc0676-c0ea-4de8-8659-bfb8b0ea653f",
"name": "付箋4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-100,
-1060
],
"parameters": {
"color": 4,
"width": 620,
"height": 400,
"content": "# STEP 2\n\n\n\n\n\n\n\n\n\n\n\n\n## Documents vectorization with Qdrant and Google Drive\nChange:\n- QDRANTURL\n- COLLECTION"
},
"typeVersion": 1
},
{
"id": "411c4f55-ae41-49b5-a821-df1a3d8fefec",
"name": "付箋5",
"type": "n8n-nodes-base.stickyNote",
"position": [
-380,
660
],
"parameters": {
"color": 5,
"width": 1220,
"content": "# STEP 5\nIf required retrive the informations by RAG system"
},
"typeVersion": 1
},
{
"id": "49d1fe78-4c38-4508-84c3-3a571ad9a2b0",
"name": "付箋6",
"type": "n8n-nodes-base.stickyNote",
"position": [
-360,
-360
],
"parameters": {
"color": 5,
"width": 1220,
"content": "# STEP 3\nIf required retrive the informations by Order system\n- Set your API URL Tracking service"
},
"typeVersion": 1
},
{
"id": "23d42754-0126-4b3a-91b0-b489ef83b36c",
"name": "付箋7",
"type": "n8n-nodes-base.stickyNote",
"position": [
-360,
80
],
"parameters": {
"color": 5,
"width": 1220,
"content": "# STEP 4\nIf required retrive the informations by Appointment system"
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "20a19983-4edb-4179-a2d2-e2f53d0daf85",
"connections": {
"e61ff57f-a109-41e0-87f3-522b1fa78dd6": {
"ai_tool": [
[
{
"node": "2a79c66c-040b-4ca2-ad91-a0683d0d2996",
"type": "ai_tool",
"index": 0
}
]
]
},
"be516c9c-d2fb-4dea-9a3b-9674be5ea689": {
"main": [
[
{
"node": "2a79c66c-040b-4ca2-ad91-a0683d0d2996",
"type": "main",
"index": 0
}
]
]
},
"20605948-5277-4fd7-9ba0-63f645bf2dcc": {
"main": [
[
{
"node": "84d8558f-e6fd-400e-ae2e-0b5fec309561",
"type": "main",
"index": 0
}
]
]
},
"5e406bd7-8a93-4db2-8d3d-e92e8c9f4f01": {
"main": [
[
{
"node": "f1f883fb-c9d1-42e6-98c2-791ed85e959f",
"type": "main",
"index": 0
}
]
]
},
"2a79c66c-040b-4ca2-ad91-a0683d0d2996": {
"main": [
[
{
"node": "3822b875-73f0-4700-8fc4-e4d3285f593a",
"type": "main",
"index": 0
}
]
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}よくある質問
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上級 - 人工知能
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ノード数34
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Davide
@n3witaliaFull-stack Web Developer based in Italy specialising in Marketing & AI-powered automations. For business enquiries, send me an email at info@n3w.it or add me on Linkedin.com/in/davideboizza
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