💥 Construire un assistant vocal IA pour le service client avec GPT-5 et ElevenLabs _ Vidéo

• •Point de terminaison HTTP Webhook (généré automatiquement par n8n)
• •Compte Google et informations d'identification Gmail API
• •Informations d'identification Google Sheets API
• •Clé API OpenAI

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        "content": "## 🟢 Step 1 — Receive & Understand Request\nThis step captures incoming voice or chat requests from your website.  \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n- The **Webhook** node receives the input.  \n- The **AI Agent (GPT-5)** interprets the user’s intent (questions, offers, bookings).  \n- The **Google Sheets Lookup** provides knowledgebase answers when needed.  \n\n### 🎥 Full Tutorial :\n[![AI Voice Agent Preview](https://www.dr-firas.com/VOICEAIAGENT.png)](https://youtu.be/nlwpbXQqNQ4)\n\n"
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        "content": "## 🔵 Step 2 — Handle Scheduling & Appointments\nThis step manages booking requests and calendar operations.  \n- **Google Calendar** checks real-time availability.  \n- Once confirmed, an appointment is created in the calendar.  \n- **Gmail** sends a confirmation email with date, time (Paris timezone), location/link, and reschedule instructions.  \n"
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        "content": "## 🟣 Step 3 — Respond to User & Notifications\nThis step returns the AI’s response to the user and notifies the system.    \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n- The **Webhook Response** sends the final reply back to the website.  \n- **ElevenLabs** generates a multilingual voice reply for spoken answers.  \n- Logs and optional notifications keep the team updated in real-time.  \n\n---\n\n### 📘 Documentation  \nAccess detailed setup instructions, API config, platform connection guides, and workflow customization tips:\n\n📎 [Open the full documentation on Notion](https://automatisation.notion.site/AI-Voice-Agent-25f3d6550fd9807cbf55e202138d5291?source=copy_link)\n\n👉 [Click here to watch the full YouTube tutorial](https://youtu.be/nlwpbXQqNQ4)"
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