Appels automatisés avec l'agent Ultravox et Twilio

Intermédiaire

Ceci est unAI Chatbot, Multimodal AIworkflow d'automatisation du domainecontenant 8 nœuds.Utilise principalement des nœuds comme Set, Twilio, HttpRequest, ManualTrigger. Appel sortant automatisé : Connecter l'agent Ultravox AI aux appels téléphoniques avec Twilio

Prérequis
  • Peut nécessiter les informations d'identification d'authentification de l'API cible
Aperçu du workflow
Visualisation des connexions entre les nœuds, avec support du zoom et du déplacement
Exporter le workflow
Copiez la configuration JSON suivante dans n8n pour importer et utiliser ce workflow
{
  "id": "2szamFl9EWRq9vWT",
  "meta": {
    "instanceId": "a4bfc93e975ca233ac45ed7c9227d84cf5a2329310525917adaf3312e10d5462",
    "templateCredsSetupCompleted": true
  },
  "name": "Automate Call with Ultravox Agent and Twilio",
  "tags": [],
  "nodes": [
    {
      "id": "b43c0724-3e62-4d39-b23e-2bb2d7f3febf",
      "name": "Créer un appel Ultravox",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        176,
        112
      ],
      "parameters": {
        "url": "=https://api.ultravox.ai/api/agents/{{ $json.agent_id }}/calls ",
        "method": "POST",
        "options": {},
        "sendBody": true,
        "authentication": "genericCredentialType",
        "bodyParameters": {
          "parameters": [
            {
              "name": "medium",
              "value": "={{\n{\n  twilio: {}\n}\n}}"
            }
          ]
        },
        "genericAuthType": "httpHeaderAuth"
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "o89TJFFA1zm5vR29",
          "name": "Header Auth Ultravox"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "a3c5dc92-9db1-41c1-ad42-c2ac256220d3",
      "name": "Démarrer manuellement",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        -320,
        112
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "d69ed985-132d-417c-a073-7d48f6e42d0d",
      "name": "Twilio Appel",
      "type": "n8n-nodes-base.twilio",
      "position": [
        384,
        112
      ],
      "parameters": {
        "to": "={{ $('Set Params').item.json.phone_number }}",
        "from": "={{ $('Set Params').item.json.twilio_number }}",
        "twiml": true,
        "message": "=<Response><Connect><Stream url=\"{{ $json.joinUrl }}\"/></Connect></Response> ",
        "options": {},
        "resource": "call"
      },
      "credentials": {
        "twilioApi": {
          "id": "95OhsphktdjbbK8i",
          "name": "Twilio account (info@n3w.it)"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "7b8b2f16-68e2-4bda-8f20-49468166e72a",
      "name": "Définir les paramètres",
      "type": "n8n-nodes-base.set",
      "position": [
        -80,
        112
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "3281eadf-55e5-4aa5-b1c6-7d676d5be3ec",
              "name": "agent_id",
              "type": "string",
              "value": "xxxxxx-xxxxx-xxxxx-xxxxxxxxxxx"
            },
            {
              "id": "bbda4e33-1520-4973-80d8-957480e60a81",
              "name": "twilio_number",
              "type": "string",
              "value": "+1xxxxxx"
            },
            {
              "id": "7e031906-ae2b-4c02-9e11-43ff39a84351",
              "name": "phone_number",
              "type": "string",
              "value": "+1xxxxxxx"
            }
          ]
        }
      },
      "executeOnce": false,
      "typeVersion": 3.4
    },
    {
      "id": "52f76fc0-bf28-4e56-9548-35837bdec2d8",
      "name": "Note adhésive",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -320,
        -832
      ],
      "parameters": {
        "color": 3,
        "width": 800,
        "height": 272,
        "content": "## Automated Outbound Calls: connect Ultravox AI Agents to Phone Calls with Twilio\n\nThis workflow transforms n8n into a call automation system, where AI agents can talk directly with people over the phone using Twilio.\n\nThis workflow integrates Ultravox AI voice agents with Twilio’s telephony service to fully automate outbound phone calls\n\nUltravox generates the AI conversation and audio, while Twilio handles the PSTN connection to the actual phone network, with the two services connected in real-time via a media stream."
      },
      "typeVersion": 1
    },
    {
      "id": "a71aa1fb-7dcd-45e2-850d-728d3436c9f7",
      "name": "Note adhésive1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -320,
        -528
      ],
      "parameters": {
        "width": 800,
        "height": 224,
        "content": "## STEP 1 - Buy a Phone Number on Twilio\n- Log into your [Twilio Console](https://www.twilio.com/)\n- Navigate to Phone Numbers\n- Search for Available Numbers\n- Select Your Number\n- Click \"Buy This Number\" to finalize the purchase\n- Get \"Accound SID\" and \"Auth Token\" and set these in \"Twilio Call\" node\n- Set 'twilio_number' in \"Set Params\" node (+1xxxxxxxxxx)\n"
      },
      "typeVersion": 1
    },
    {
      "id": "34a2ff34-0868-4452-ab3c-cdc1c2a72a30",
      "name": "Note adhésive2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -320,
        -272
      ],
      "parameters": {
        "width": 800,
        "height": 176,
        "content": "## STEP 2 - Create an Agent on Ultravox\n- Log into your [Ultravox App](https://app.ultravox.ai/)\n- Click on \"Agents\" and \"New Agent\"\n- Set Voice, Tools (optional), System Prompt\n- Save and get your Agent ID\n- Set 'agent_id' in \"Set Params\" node\n"
      },
      "typeVersion": 1
    },
    {
      "id": "ff1a5d6a-8475-4c37-bb8b-403cd8d36c36",
      "name": "Note adhésive3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -320,
        -64
      ],
      "parameters": {
        "width": 800,
        "height": 112,
        "content": "## STEP 3 - Make a Call\n- Set your 'phone_number' in \"Set Params\" node\n- Execute WF"
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "0be19839-e84f-4a06-b5f3-9c1f6f679c3e",
  "connections": {
    "7b8b2f16-68e2-4bda-8f20-49468166e72a": {
      "main": [
        [
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            "node": "b43c0724-3e62-4d39-b23e-2bb2d7f3febf",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "d69ed985-132d-417c-a073-7d48f6e42d0d": {
      "main": [
        []
      ]
    },
    "a3c5dc92-9db1-41c1-ad42-c2ac256220d3": {
      "main": [
        [
          {
            "node": "7b8b2f16-68e2-4bda-8f20-49468166e72a",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "b43c0724-3e62-4d39-b23e-2bb2d7f3febf": {
      "main": [
        [
          {
            "node": "d69ed985-132d-417c-a073-7d48f6e42d0d",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
Foire aux questions

Comment utiliser ce workflow ?

Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.

Dans quelles scénarios ce workflow est-il adapté ?

Intermédiaire - Chatbot IA, IA Multimodale

Est-ce payant ?

Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.

Informations sur le workflow
Niveau de difficulté
Intermédiaire
Nombre de nœuds8
Catégorie2
Types de nœuds5
Description de la difficulté

Adapté aux utilisateurs expérimentés, avec des workflows de complexité moyenne contenant 6-15 nœuds

Auteur

Full-stack Web Developer based in Italy specialising in Marketing & AI-powered automations. For business enquiries, send me an email at info@n3w.it or add me on Linkedin.com/in/davideboizza

Liens externes
Voir sur n8n.io

Partager ce workflow

Catégories

Catégories: 34