Chatbot WhatsApp - Assistant d'information pour restaurant (réservations, menu, heures d'ouverture)
Ceci est unSupport Chatbot, AI Chatbotworkflow d'automatisation du domainecontenant 9 nœuds.Utilise principalement des nœuds comme If, Wait, Postgres, WhatsApp, Agent. Automatisation du service client pour les restaurants avec un chatbot WhatsApp et l'IA Llama
- •Informations de connexion à la base de données PostgreSQL
Nœuds utilisés (9)
Catégorie
{
"id": "OQuVjQzqswmDM86W",
"meta": {
"instanceId": "dd69efaf8212c74ad206700d104739d3329588a6f3f8381a46a481f34c9cc281",
"templateCredsSetupCompleted": true
},
"name": "WhatsApp Chatbot – Restaurant Info Assistant (Bookings, Menu, Timing)",
"tags": [],
"nodes": [
{
"id": "2990c149-51a8-4fa8-a9a6-2fe4c4e42b72",
"name": "Note adhésive",
"type": "n8n-nodes-base.stickyNote",
"position": [
-220,
-620
],
"parameters": {
"width": 1000,
"content": "## This workflow powers a WhatsApp chatbot that answers customer questions about restaurant timing, menu, booking, services, and offers.\n\n## It uses a chat model (LLM) to understand queries and respond clearly via WhatsApp.\n\n"
},
"typeVersion": 1
},
{
"id": "32a367b4-c14d-47f8-9ba1-483772e30564",
"name": "Envoyer une réponse au client",
"type": "n8n-nodes-base.whatsApp",
"position": [
636,
-140
],
"webhookId": "a607994c-4e44-4d84-8d8c-725cd4cd903e",
"parameters": {
"textBody": "={{ $json.output }}",
"operation": "send",
"phoneNumberId": "550325331503475",
"additionalFields": {},
"recipientPhoneNumber": "={{ $('Receive WhatsApp Message').item.json.contacts[0].wa_id }}"
},
"credentials": {
"whatsAppApi": {
"id": "b0PxTDPdWzznWnfG",
"name": "WhatsApp-test "
}
},
"typeVersion": 1
},
{
"id": "44c64110-9c14-411b-9e12-9843510696d2",
"name": "Attendre une réponse",
"type": "n8n-nodes-base.wait",
"position": [
196,
-240
],
"webhookId": "d9c5d69c-2dfa-4b9f-89f5-76f25d0dd241",
"parameters": {},
"typeVersion": 1.1
},
{
"id": "3021f85b-00af-417b-8022-dc5f717e4ab7",
"name": "Recevoir un message WhatsApp",
"type": "n8n-nodes-base.whatsAppTrigger",
"position": [
-400,
-240
],
"webhookId": "62614db0-4088-41be-a329-fc9ca989ca81",
"parameters": {
"options": {},
"updates": [
"messages"
]
},
"credentials": {
"whatsAppTriggerApi": {
"id": "jt1wbDtaEmlHpPFc",
"name": "WhatsApp -test"
}
},
"typeVersion": 1
},
{
"id": "34cf3695-d559-43ab-b720-e419c1094aee",
"name": "Extraire la requête du client",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-180,
-240
],
"parameters": {
"text": "={{ $json.messages[0].text.body }}",
"options": {
"systemMessage": "=**You are a helpful and friendly WhatsApp chatbot for a restaurant.**\nWhen a customer sends a message, greet them politely and provide clear, short replies to their questions about:\n\n* Restaurant timings (opening/closing hours)\n* Table booking or reservation availability\n* Menu items (food types, popular dishes, specials)\n* Restaurant location or directions\n* Services offered (dine-in, takeaway, delivery)\n* Pricing and current offers\n* Confirming or cancelling a reservation\n\nIf the customer asks something unrelated to the restaurant, reply:\n🟢 *“I’m here to help with restaurant-related questions. Would you like to know our timings, menu, or book a table?”*\n\nIf a message is unclear or incomplete, respond with:\n🟢 *“Could you please clarify your question so I can assist you better?”*\n\nAlways keep the conversation short, polite, and informative.\n\n"
},
"promptType": "define"
},
"typeVersion": 1.9
},
{
"id": "92c21a3b-01ad-4ec7-97e2-e5816f23ff81",
"name": "Générer une réponse avec IA",
"type": "@n8n/n8n-nodes-langchain.lmChatOllama",
"position": [
-92,
-20
],
"parameters": {
"model": "llama3.2-16000:latest",
"options": {}
},
"credentials": {
"ollamaApi": {
"id": "h9CEBFmYALm3FvZf",
"name": "Ollama account"
}
},
"typeVersion": 1
},
{
"id": "dd5381b8-337a-4b60-857c-4c84b682edd6",
"name": "Vérifier si une réservation est requise",
"type": "n8n-nodes-base.if",
"position": [
416,
-240
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "0282b709-8b08-4831-ab40-5725db7d6034",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "Booking",
"rightValue": "add_your_value_here"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "6fd96474-c7b2-444c-9f9e-960f6897a76d",
"name": "Créer une nouvelle réservation de table",
"type": "n8n-nodes-base.postgres",
"position": [
636,
-340
],
"parameters": {
"table": {
"__rl": true,
"mode": "name",
"value": "id"
},
"schema": {
"__rl": true,
"mode": "list",
"value": "public"
},
"columns": {
"value": {},
"schema": [],
"mappingMode": "autoMapInputData",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {}
},
"credentials": {
"postgres": {
"id": "4Y4qEFGqF2krfRHZ",
"name": "Postgres-test"
}
},
"typeVersion": 2.6
},
{
"id": "f5a58ce9-c39e-40bf-989a-328e8e1a67b3",
"name": "Envoyer la confirmation de réservation au client",
"type": "n8n-nodes-base.whatsApp",
"position": [
856,
-340
],
"webhookId": "a607994c-4e44-4d84-8d8c-725cd4cd903e",
"parameters": {
"textBody": "={{ $json.output }}",
"operation": "send",
"phoneNumberId": "550325331503475",
"additionalFields": {},
"recipientPhoneNumber": "={{ $('Receive WhatsApp Message').item.json.contacts[0].wa_id }}"
},
"credentials": {
"whatsAppApi": {
"id": "b0PxTDPdWzznWnfG",
"name": "WhatsApp-test "
}
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "3bedc946-ce52-4aaa-b868-96b0e6b59b1b",
"connections": {
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},
"34cf3695-d559-43ab-b720-e419c1094aee": {
"main": [
[
{
"node": "44c64110-9c14-411b-9e12-9843510696d2",
"type": "main",
"index": 0
}
]
]
},
"92c21a3b-01ad-4ec7-97e2-e5816f23ff81": {
"ai_languageModel": [
[
{
"node": "34cf3695-d559-43ab-b720-e419c1094aee",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"6fd96474-c7b2-444c-9f9e-960f6897a76d": {
"main": [
[
{
"node": "f5a58ce9-c39e-40bf-989a-328e8e1a67b3",
"type": "main",
"index": 0
}
]
]
},
"3021f85b-00af-417b-8022-dc5f717e4ab7": {
"main": [
[
{
"node": "34cf3695-d559-43ab-b720-e419c1094aee",
"type": "main",
"index": 0
}
]
]
},
"dd5381b8-337a-4b60-857c-4c84b682edd6": {
"main": [
[
{
"node": "6fd96474-c7b2-444c-9f9e-960f6897a76d",
"type": "main",
"index": 0
}
],
[
{
"node": "32a367b4-c14d-47f8-9ba1-483772e30564",
"type": "main",
"index": 0
}
]
]
}
}
}Comment utiliser ce workflow ?
Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.
Dans quelles scénarios ce workflow est-il adapté ?
Intermédiaire - Chatbot de support, Chatbot IA
Est-ce payant ?
Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.
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