Chatbot de support de page Facebook alimenté par l'IA : réponses automatiques et traitement client intelligent
Avancé
Ceci est unSupport Chatbot, AI Chatbotworkflow d'automatisation du domainecontenant 32 nœuds.Utilise principalement des nœuds comme If, Set, Wait, Webhook, GoogleDocsTool. utilisationGPT-4.1deFacebook Messengerchatbot，支持人工升级
Prérequis
- •Point de terminaison HTTP Webhook (généré automatiquement par n8n)
- •Peut nécessiter les informations d'identification d'authentification de l'API cible
- •Clé API OpenAI
- •Informations d'identification Facebook Graph API
Nœuds utilisés (32)
Catégorie
Aperçu du workflow
Visualisation des connexions entre les nœuds, avec support du zoom et du déplacement
Exporter le workflow
Copiez la configuration JSON suivante dans n8n pour importer et utiliser ce workflow
{
"id": "JYcvkULVcMN3xRmu",
"meta": {
"instanceId": "cb9a1e5321767b6316634728341237e564b2587ab15b74ca0a89eb02a53484d6",
"templateCredsSetupCompleted": true
},
"name": "AI-Powered Facebook Page Support Chatbot: Auto Reply & Smart Customer Handling",
"tags": [],
"nodes": [
{
"id": "8fd8c105-3183-4b16-998c-bec0a66ef9d3",
"name": "Webhook",
"type": "n8n-nodes-base.webhook",
"position": [
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"webhookId": "2e3dcee9-2346-42c5-9e55-787604c91d7e",
"parameters": {},
"notesInFlow": false,
"retryOnFail": false,
"typeVersion": 2,
"alwaysOutputData": false
},
{
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"name": "Répondre à Webhook",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
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"parameters": {},
"typeVersion": 1.4
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{
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"name": "Agent IA",
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"position": [
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"parameters": {},
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{
"id": "ed206620-e550-4cfd-a23f-aaaec680d71d",
"name": "Réflexion",
"type": "@n8n/n8n-nodes-langchain.toolThink",
"notes": "You are a friendly and intelligent customer support assistant for a business.\n\nYour job is to:\n\nUnderstand the user’s message carefully and respond in a way that shows you understand the question or issue.\n\nAutomatically reply in Bengali if the user writes in Bengali, and in English if the user writes in English.\n\nSound like a helpful human, not like a robot. Be clear, warm, and polite.\n\n🗣️ Tone Guide:\nUse simple, everyday language. Don’t use overly formal or robotic phrases.\nExample Bengali:\n\n“ধন্যবাদ আপনার প্রশ্নের জন্য! আমি দেখছি…”\n\n“এই বিষয়ে একটু বিস্তারিত বলবেন?”\nExample English:\n\n“Thanks for your message! Let me check that for you.”\n\n“Could you please give me a bit more detail?”\n\n❗ If you're unsure or can’t answer, say:\n\n“এই বিষয়টা একজন সহকারী দেখে দেবে।”\n\n“Let me forward this to a human assistant for better help.”\n\nNever guess or make up information. Keep replies short, helpful, and natural.",
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"typeVersion": 1.1
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{
"id": "2c2792b4-c4d3-4d19-9cb1-968486e61b67",
"name": "Attente",
"type": "n8n-nodes-base.wait",
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"webhookId": "214bd7aa-99f4-4123-9259-dca27d434246",
"parameters": {},
"typeVersion": 1.1
},
{
"id": "5cd9578c-2619-4d28-9293-ce332d843b4b",
"name": "Agent IA1",
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"parameters": {},
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"name": "Si",
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],
"parameters": {},
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},
{
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"name": "HTTP",
"type": "n8n-nodes-base.httpRequestTool",
"position": [
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],
"parameters": {},
"typeVersion": 4.2
},
{
"id": "aa32f617-6a44-41dd-bb63-ad727385bf03",
"name": "Google Docs",
"type": "n8n-nodes-base.googleDocsTool",
"position": [
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848
],
"parameters": {},
"typeVersion": 2
},
{
"id": "8d01dc1b-30a8-4ea0-8e73-fb913507d2e3",
"name": "Mémoire",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
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"parameters": {},
"typeVersion": 1.3
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{
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"parameters": {},
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{
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"name": "Modifier les champs",
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"position": [
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"parameters": {},
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"parameters": {},
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{
"id": "983dbe1e-b0f3-4e9f-ab13-ee3aab98ca20",
"name": "Message administrateur",
"type": "n8n-nodes-base.facebookGraphApi",
"position": [
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288
],
"parameters": {},
"typeVersion": 1
},
{
"id": "63009f02-5c12-4aca-8624-411ae7dd1660",
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"type": "n8n-nodes-base.facebookGraphApi",
"position": [
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"parameters": {},
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{
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"name": "Message administrateur1",
"type": "n8n-nodes-base.facebookGraphApi",
"position": [
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1024
],
"parameters": {},
"typeVersion": 1
},
{
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"name": "Message de réponse utilisateur",
"type": "n8n-nodes-base.facebookGraphApi",
"position": [
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],
"parameters": {},
"typeVersion": 1
},
{
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"name": "Note adhésive",
"type": "n8n-nodes-base.stickyNote",
"position": [
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"parameters": {
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"position": [
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"position": [
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{
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{
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{
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{
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{
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{
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{
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"parameters": {},
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{
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],
"parameters": {},
"typeVersion": 1.2
},
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"parameters": {
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"active": false,
"pinData": {},
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"executionOrder": "v1"
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"versionId": "b105f592-5f3f-49a0-abc1-7e1d9cdc3fae",
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}Foire aux questions
Comment utiliser ce workflow ?
Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.
Dans quelles scénarios ce workflow est-il adapté ?
Avancé - Chatbot de support, Chatbot IA
Est-ce payant ?
Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.
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Niveau de difficulté
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Nombre de nœuds32
Catégorie2
Types de nœuds14
Description de la difficulté
Auteur
SpaGreen Creative
@spagreenSpaGreen Creative is a leading software company specializing in SaaS solutions, AI automation, and Laravel/Vue.js development. With 800+ eCommerce platforms and 8,000+ global clients, we deliver powerful tools for OTT, CRM, ERP, and WhatsApp marketing. We combine innovation and tech to build scalable digital products.
Liens externes
Voir sur n8n.io →
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