Agente CCO y equipo de éxito del cliente

Avanzado

Este es unCRM, AI Chatbotflujo de automatización del dominio deautomatización que contiene 18 nodos.Utiliza principalmente nodos como Agent, AgentTool, ToolThink, ChatTrigger, LmChatOpenAi. Maximizar el éxito del cliente con un equipo multi-agente de IA usando O3 y GPT-4.1-mini

Requisitos previos
  • Clave de API de OpenAI
Vista previa del flujo de trabajo
Visualización de las conexiones entre nodos, con soporte para zoom y panorámica
Exportar flujo de trabajo
Copie la siguiente configuración JSON en n8n para importar y usar este flujo de trabajo
{
  "meta": {
    "instanceId": "12e6f290a974a1eee154f8d915aade185e90e826260e6aeab8a087ba7386a1bc",
    "templateCredsSetupCompleted": true
  },
  "name": "CCO Agent with Customer Success Team",
  "nodes": [
    {
      "id": "cs-chat-trigger",
      "name": "Cuando se recibe un mensaje de chat",
      "type": "@n8n/n8n-nodes-langchain.chatTrigger",
      "position": [
        -2864,
        -576
      ],
      "webhookId": "cs-webhook-id",
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "cco-agent",
      "name": "Agente CCO",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        -2640,
        -816
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 2.1
    },
    {
      "id": "cs-think",
      "name": "Pensar",
      "type": "@n8n/n8n-nodes-langchain.toolThink",
      "position": [
        -2512,
        -496
      ],
      "parameters": {},
      "typeVersion": 1.1
    },
    {
      "id": "onboarding-agent",
      "name": "Especialista en Incorporación de Clientes",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -2240,
        -96
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer onboarding, implementation planning, and new user success workflows"
      },
      "typeVersion": 2.2
    },
    {
      "id": "support-agent",
      "name": "Especialista en Soporte al Cliente",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1280,
        -704
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer support, issue resolution, knowledge base creation, and helpdesk operations"
      },
      "typeVersion": 2.2
    },
    {
      "id": "health-agent",
      "name": "Analista de Salud del Cliente",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1840,
        -304
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer health scoring, churn prediction, and retention analytics"
      },
      "typeVersion": 2.2
    },
    {
      "id": "expansion-agent",
      "name": "Especialista en Expansión de Cuentas",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1328,
        -80
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in upselling, cross-selling, account growth, and expansion opportunities"
      },
      "typeVersion": 2.2
    },
    {
      "id": "training-agent",
      "name": "Especialista en Capacitación de Clientes",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1744,
        -1024
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer training programs, educational content, and user adoption strategies"
      },
      "typeVersion": 2.2
    },
    {
      "id": "retention-agent",
      "name": "Especialista en Retención de Clientes",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1344,
        -1264
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in churn prevention, renewal strategies, and customer loyalty programs"
      },
      "typeVersion": 2.2
    },
    {
      "id": "cco-model",
      "name": "OpenAI Chat Model CCO",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -2672,
        -496
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "o3",
          "cachedResultName": "o3"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "onboarding-model",
      "name": "OpenAI Chat Model1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -2208,
        368
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "support-model",
      "name": "OpenAI Chat Model2",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1312,
        -496
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "health-model",
      "name": "OpenAI Chat Model3",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1824,
        -144
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "expansion-model",
      "name": "OpenAI Chat Model4",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1328,
        96
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "training-model",
      "name": "OpenAI Chat Model5",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1776,
        -768
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "retention-model",
      "name": "OpenAI Chat Model6",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1312,
        -944
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "cs-header-sticky",
      "name": "Encabezado de Nota Adhesiva",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -3808,
        -880
      ],
      "parameters": {
        "color": 3,
        "width": 580,
        "height": 320,
        "content": "=======================================\n        CCO AGENT WITH CUSTOMER SUCCESS TEAM\n=======================================\nFor any questions or support, please contact:\n    Yaron@nofluff.online\n\nExplore more tips and tutorials here:\n   - YouTube: https://www.youtube.com/@YaronBeen/videos\n   - LinkedIn: https://www.linkedin.com/in/yaronbeen/\n======================================="
      },
      "typeVersion": 1
    },
    {
      "id": "cs-main-sticky",
      "name": "Nota Adhesiva Principal",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -3808,
        -544
      ],
      "parameters": {
        "color": 3,
        "width": 740,
        "height": 2500,
        "content": "## 🤝 **CCO AGENT WITH CUSTOMER SUCCESS TEAM - AI WORKFLOW**\n\n**🔥 Powered by OpenAI O3 & GPT-4.1-mini Multi-Agent System**\n\n#CustomerSuccess #CustomerExperience #n8nWorkflows #OpenAI #CustomerRetention\n\n---\n\n### 📝 **Overview**\n\nThis multi-agent n8n automation creates a comprehensive customer success department. A strategic CCO agent receives your customer requests, analyzes customer needs, and coordinates specialized agents for onboarding, support, health monitoring, expansion, training, and retention—delivering exceptional customer experiences with AI efficiency.\n\n---\n\n### ⚙️ **How It Works**\n\n1. **Chat trigger** receives customer success requests (e.g., \"Create onboarding plan for enterprise customers\")\n2. **CCO Agent** (O3) analyzes customer strategy and determines approach\n3. Delegates to specialist agents:\n   - Customer Onboarding Specialist\n   - Customer Support Specialist\n   - Customer Health Analyst\n   - Account Expansion Specialist\n   - Customer Training Specialist\n   - Customer Retention Specialist\n4. Each agent uses **GPT-4.1-mini** for specialized execution\n5. Results compiled into comprehensive customer success deliverables\n\n---\n\n### 👥 **Meet Your AI Customer Success Team**\n\n| Agent | Purpose | Model | Output |\n|-------|---------|-------|--------|\n| 🤝 **CCO Agent** | Customer strategy & team coordination | O3 | Strategic customer oversight |\n| 🚀 **Onboarding Specialist** | Implementation, setup, first value | GPT-4.1-mini | Onboarding plans |\n| 🎧 **Support Specialist** | Issue resolution, knowledge base | GPT-4.1-mini | Support solutions |\n| 💚 **Health Analyst** | Customer health, churn prediction | GPT-4.1-mini | Health insights |\n| 📈 **Expansion Specialist** | Upsells, cross-sells, growth | GPT-4.1-mini | Growth opportunities |\n| 🎓 **Training Specialist** | Education, adoption, best practices | GPT-4.1-mini | Training programs |\n| 🔄 **Retention Specialist** | Renewal, loyalty, churn prevention | GPT-4.1-mini | Retention strategies |\n\n---\n\n### 💡 **Use Cases**\n\n- **Customer Onboarding**: Welcome → Setup → Training → First Success\n- **Support Operations**: Ticket resolution → Knowledge base → Escalation procedures\n- **Health Monitoring**: Usage tracking → Risk identification → Proactive outreach\n- **Account Expansion**: Opportunity identification → Upsell campaigns → Cross-sell strategies\n- **Customer Education**: Training programs → Best practices → User adoption\n- **Retention Programs**: Renewal strategies → Loyalty programs → Win-back campaigns\n\n---\n\n### 💸 **Cost Optimization**\n\n- **O3 for CCO**: Strategic customer decisions only\n- **GPT-4.1-mini for execution**: 90% cost reduction\n- **Parallel processing**: All specialists work simultaneously\n- **Template reuse**: Leverage proven customer success frameworks\n\n---\n\n### 🏷️ **Tags**\n\n#CustomerSuccess #CustomerExperience #CustomerOnboarding #CustomerSupport #CustomerRetention\n#AccountExpansion #CustomerHealth #ChurnPrevention #CustomerTraining #CustomerLoyalty\n#n8n #OpenAI #MultiAgentSystem #CustomerOps #CSM #CustomerJourney"
      },
      "typeVersion": 1
    }
  ],
  "connections": {
    "cs-think": {
      "ai_tool": [
        [
          {
            "node": "cco-agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "onboarding-model": {
      "ai_languageModel": [
        [
          {
            "node": "onboarding-agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "support-model": {
      "ai_languageModel": [
        [
          {
            "node": "support-agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "health-model": {
      "ai_languageModel": [
        [
          {
            "node": "health-agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "expansion-model": {
      "ai_languageModel": [
        [
          {
            "node": "expansion-agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "training-model": {
      "ai_languageModel": [
        [
          {
            "node": "training-agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "retention-model": {
      "ai_languageModel": [
        [
          {
            "node": "retention-agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "cco-model": {
      "ai_languageModel": [
        [
          {
            "node": "cco-agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "health-agent": {
      "ai_tool": [
        [
          {
            "node": "cco-agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "cs-chat-trigger": {
      "main": [
        [
          {
            "node": "cco-agent",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "support-agent": {
      "ai_tool": [
        [
          {
            "node": "cco-agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "expansion-agent": {
      "ai_tool": [
        [
          {
            "node": "cco-agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "training-agent": {
      "ai_tool": [
        [
          {
            "node": "cco-agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "retention-agent": {
      "ai_tool": [
        [
          {
            "node": "cco-agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "onboarding-agent": {
      "ai_tool": [
        [
          {
            "node": "cco-agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    }
  }
}
Preguntas frecuentes

¿Cómo usar este flujo de trabajo?

Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.

¿En qué escenarios es adecuado este flujo de trabajo?

Avanzado - CRM, Chatbot de IA

¿Es de pago?

Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.

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Información del flujo de trabajo
Nivel de dificultad
Avanzado
Número de nodos18
Categoría2
Tipos de nodos6
Descripción de la dificultad

Adecuado para usuarios avanzados, flujos de trabajo complejos con 16+ nodos

Autor
Yaron Been

Yaron Been

@yaron-nofluff

Building AI Agents and Automations | Growth Marketer | Entrepreneur | Book Author & Podcast Host If you need any help with Automations, feel free to reach out via linkedin: https://www.linkedin.com/in/yaronbeen/ And check out my Youtube channel: https://www.youtube.com/@YaronBeen/videos

Enlaces externos
Ver en n8n.io

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Categorías

Categorías: 34