Robot de llamadas por voz con IA - Integración de OpenAI GPT-4o + ElevenLabs + Twilio

Intermedio

Este es unSupport Chatbot, AI Chatbotflujo de automatización del dominio deautomatización que contiene 10 nodos.Utiliza principalmente nodos como If, OpenAi, Webhook, ElevenLabs, HttpRequest. Usar GPT-4o, ElevenLabs y Twilio para crear robots de llamadas de voz multilingües

Requisitos previos
  • Clave de API de OpenAI
  • Punto final de HTTP Webhook (n8n generará automáticamente)
  • Pueden requerirse credenciales de autenticación para la API de destino
  • Credenciales de API de Google Sheets
Vista previa del flujo de trabajo
Visualización de las conexiones entre nodos, con soporte para zoom y panorámica
Exportar flujo de trabajo
Copie la siguiente configuración JSON en n8n para importar y usar este flujo de trabajo
{
  "id": "ai-voice-calling-bot",
  "meta": {
    "instanceId": "12345abcde67890fghij",
    "templateCredsSetupCompleted": true
  },
  "name": "AI Voice Calling Bot - OpenAI GPT-4o + ElevenLabs + Twilio Integration",
  "tags": [
    {
      "id": "ai-voice-bot",
      "name": "AI Voice Bot",
      "createdAt": "2024-01-01T00:00:00.000Z",
      "updatedAt": "2024-01-01T00:00:00.000Z"
    }
  ],
  "nodes": [
    {
      "id": "webhook-start",
      "name": "Twilio Voice Webhook",
      "type": "n8n-nodes-base.webhook",
      "position": [
        240,
        300
      ],
      "webhookId": "voice-webhook-start",
      "parameters": {
        "path": "voice-webhook",
        "options": {},
        "httpMethod": "POST",
        "responseMode": "responseNode"
      },
      "typeVersion": 1
    },
    {
      "id": "check-speech-input",
      "name": "Verificar entrada de voz",
      "type": "n8n-nodes-base.if",
      "position": [
        460,
        300
      ],
      "parameters": {
        "conditions": {
          "options": {
            "leftValue": "={{ $json.SpeechResult }}",
            "operation": "exists",
            "caseSensitive": true
          }
        }
      },
      "typeVersion": 1
    },
    {
      "id": "openai-gpt",
      "name": "OpenAI GPT-4o Response",
      "type": "n8n-nodes-base.openAi",
      "position": [
        680,
        200
      ],
      "parameters": {
        "model": "gpt-4o",
        "options": {
          "maxTokens": 150,
          "temperature": 0.7
        },
        "messages": {
          "values": [
            {
              "role": "system",
              "content": "You are a helpful AI assistant for a service business. You can help customers:\n1. Schedule appointments (collect name, phone, preferred date/time, service type)\n2. Order pizza (collect size, toppings, address, phone)\n3. Book other services (collect relevant details)\n\nAlways be polite, concise, and gather necessary information step by step. Keep responses under 100 words for voice calls. End with a clear question or next step."
            },
            {
              "role": "user",
              "content": "={{ $json.SpeechResult || 'Hello, how can I help you today?' }}"
            }
          ]
        }
      },
      "credentials": {
        "openAiApi": {
          "id": "openai-creds",
          "name": "OpenAI API"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "elevenlabs-tts",
      "name": "ElevenLabs Text-to-Speech",
      "type": "n8n-nodes-base.elevenLabs",
      "position": [
        900,
        200
      ],
      "parameters": {
        "text": "={{ $json.choices[0].message.content }}",
        "model_id": "eleven_monolingual_v1",
        "voice_id": "21m00Tcm4TlvDq8ikWAM",
        "voice_settings": {
          "style": 0,
          "stability": 0.75,
          "similarity_boost": 0.75,
          "use_speaker_boost": true
        }
      },
      "credentials": {
        "elevenLabsApi": {
          "id": "elevenlabs-creds",
          "name": "ElevenLabs API"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "upload-audio",
      "name": "Subir audio al almacenamiento",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1120,
        200
      ],
      "parameters": {
        "operation": "upload",
        "additionalFields": {
          "fileName": "response.mp3",
          "contentType": "audio/mpeg"
        },
        "binaryPropertyName": "data"
      },
      "typeVersion": 3
    },
    {
      "id": "twilio-response",
      "name": "Twilio TwiML Response",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        1340,
        200
      ],
      "parameters": {
        "twiml": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<Response>\n  <Play>{{ $json.audio_url }}</Play>\n  <Gather input=\"speech\" timeout=\"10\" speechTimeout=\"auto\" action=\"{{ $node.webhook.getWebhookUrl() }}\" method=\"POST\">\n    <Say voice=\"alice\">Please speak after the tone.</Say>\n  </Gather>\n  <Say voice=\"alice\">I didn't hear anything. Goodbye!</Say>\n  <Hangup/>\n</Response>"
      },
      "typeVersion": 1
    },
    {
      "id": "initial-greeting",
      "name": "Saludo inicial",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        680,
        400
      ],
      "parameters": {
        "twiml": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<Response>\n  <Say voice=\"alice\">Hello! I'm your AI assistant. I can help you schedule appointments, order pizza, or book services. How can I help you today?</Say>\n  <Gather input=\"speech\" timeout=\"10\" speechTimeout=\"auto\" action=\"{{ $node['Twilio Voice Webhook'].getWebhookUrl() }}\" method=\"POST\">\n    <Say voice=\"alice\">Please speak after the tone.</Say>\n  </Gather>\n  <Say voice=\"alice\">I didn't hear anything. Please call back. Goodbye!</Say>\n  <Hangup/>\n</Response>"
      },
      "typeVersion": 1
    },
    {
      "id": "log-conversation",
      "name": "Registrar conversación",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        900,
        400
      ],
      "parameters": {
        "columns": {
          "value": {
            "call_sid": "={{ $json.CallSid }}",
            "caller_id": "={{ $json.From }}",
            "timestamp": "={{ $now }}",
            "ai_response": "={{ $json.choices[0].message.content }}",
            "speech_input": "={{ $json.SpeechResult }}"
          },
          "mappingMode": "defineBelow"
        },
        "options": {},
        "operation": "append",
        "sheetName": "Call_Logs",
        "documentId": "your-google-sheet-id"
      },
      "credentials": {
        "googleSheetsOAuth2Api": {
          "id": "google-sheets-creds",
          "name": "Google Sheets"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "check-appointment",
      "name": "Verificar cita",
      "type": "n8n-nodes-base.if",
      "position": [
        1120,
        400
      ],
      "parameters": {
        "conditions": {
          "options": {
            "leftValue": "={{ $json.choices[0].message.content.toLowerCase() }}",
            "operation": "contains",
            "rightValue": "appointment",
            "caseSensitive": false
          }
        }
      },
      "typeVersion": 1
    },
    {
      "id": "save-appointment",
      "name": "Guardar solicitud de cita",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        1340,
        500
      ],
      "parameters": {
        "columns": {
          "value": {
            "status": "pending",
            "call_sid": "={{ $json.CallSid }}",
            "caller_id": "={{ $json.From }}",
            "timestamp": "={{ $now }}",
            "request_details": "={{ $json.SpeechResult }}"
          },
          "mappingMode": "defineBelow"
        },
        "operation": "append",
        "sheetName": "Appointments",
        "documentId": "your-appointments-sheet-id"
      },
      "credentials": {
        "googleSheetsOAuth2Api": {
          "id": "google-sheets-creds",
          "name": "Google Sheets"
        }
      },
      "typeVersion": 3
    }
  ],
  "active": true,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "1",
  "connections": {
    "log-conversation": {
      "main": [
        [
          {
            "node": "check-appointment",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "check-speech-input": {
      "main": [
        [
          {
            "node": "openai-gpt",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "initial-greeting",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "webhook-start": {
      "main": [
        [
          {
            "node": "check-speech-input",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "check-appointment": {
      "main": [
        [
          {
            "node": "save-appointment",
            "type": "main",
            "index": 0
          }
        ],
        []
      ]
    },
    "openai-gpt": {
      "main": [
        [
          {
            "node": "elevenlabs-tts",
            "type": "main",
            "index": 0
          },
          {
            "node": "log-conversation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "upload-audio": {
      "main": [
        [
          {
            "node": "twilio-response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "elevenlabs-tts": {
      "main": [
        [
          {
            "node": "upload-audio",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
Preguntas frecuentes

¿Cómo usar este flujo de trabajo?

Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.

¿En qué escenarios es adecuado este flujo de trabajo?

Intermedio - Chatbot de soporte, Chatbot de IA

¿Es de pago?

Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.

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Información del flujo de trabajo
Nivel de dificultad
Intermedio
Número de nodos10
Categoría2
Tipos de nodos7
Descripción de la dificultad

Adecuado para usuarios con experiencia intermedia, flujos de trabajo de complejidad media con 6-15 nodos

Autor

Several years of Experience in AI, LLMs, Robotics, Electronics. I create N8N templates which are open-source and free!!

Enlaces externos
Ver en n8n.io

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Categorías

Categorías: 34