Bot de chat de WhatsApp - Asistente de información para restaurante (reservas, menú, horario)

Intermedio

Este es unSupport Chatbot, AI Chatbotflujo de automatización del dominio deautomatización que contiene 9 nodos.Utiliza principalmente nodos como If, Wait, Postgres, WhatsApp, Agent. Usar WhatsApp y chatbot de IA Llama para automatizar el servicio al cliente de restaurantes

Requisitos previos
  • Información de conexión de la base de datos PostgreSQL
Vista previa del flujo de trabajo
Visualización de las conexiones entre nodos, con soporte para zoom y panorámica
Exportar flujo de trabajo
Copie la siguiente configuración JSON en n8n para importar y usar este flujo de trabajo
{
  "id": "OQuVjQzqswmDM86W",
  "meta": {
    "instanceId": "dd69efaf8212c74ad206700d104739d3329588a6f3f8381a46a481f34c9cc281",
    "templateCredsSetupCompleted": true
  },
  "name": "WhatsApp Chatbot – Restaurant Info Assistant (Bookings, Menu, Timing)",
  "tags": [],
  "nodes": [
    {
      "id": "2990c149-51a8-4fa8-a9a6-2fe4c4e42b72",
      "name": "Nota Adhesiva",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -220,
        -620
      ],
      "parameters": {
        "width": 1000,
        "content": "## This workflow powers a WhatsApp chatbot that answers customer questions about restaurant timing, menu, booking, services, and offers.\n\n## It uses a chat model (LLM) to understand queries and respond clearly via WhatsApp.\n\n"
      },
      "typeVersion": 1
    },
    {
      "id": "32a367b4-c14d-47f8-9ba1-483772e30564",
      "name": "Enviar Respuesta al Cliente",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        636,
        -140
      ],
      "webhookId": "a607994c-4e44-4d84-8d8c-725cd4cd903e",
      "parameters": {
        "textBody": "={{ $json.output }}",
        "operation": "send",
        "phoneNumberId": "550325331503475",
        "additionalFields": {},
        "recipientPhoneNumber": "={{ $('Receive WhatsApp Message').item.json.contacts[0].wa_id }}"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "b0PxTDPdWzznWnfG",
          "name": "WhatsApp-test "
        }
      },
      "typeVersion": 1
    },
    {
      "id": "44c64110-9c14-411b-9e12-9843510696d2",
      "name": "Esperar Respuesta",
      "type": "n8n-nodes-base.wait",
      "position": [
        196,
        -240
      ],
      "webhookId": "d9c5d69c-2dfa-4b9f-89f5-76f25d0dd241",
      "parameters": {},
      "typeVersion": 1.1
    },
    {
      "id": "3021f85b-00af-417b-8022-dc5f717e4ab7",
      "name": "Recibir Mensaje WhatsApp",
      "type": "n8n-nodes-base.whatsAppTrigger",
      "position": [
        -400,
        -240
      ],
      "webhookId": "62614db0-4088-41be-a329-fc9ca989ca81",
      "parameters": {
        "options": {},
        "updates": [
          "messages"
        ]
      },
      "credentials": {
        "whatsAppTriggerApi": {
          "id": "jt1wbDtaEmlHpPFc",
          "name": "WhatsApp -test"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "34cf3695-d559-43ab-b720-e419c1094aee",
      "name": "Extraer Consulta del Cliente",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        -180,
        -240
      ],
      "parameters": {
        "text": "={{ $json.messages[0].text.body }}",
        "options": {
          "systemMessage": "=**You are a helpful and friendly WhatsApp chatbot for a restaurant.**\nWhen a customer sends a message, greet them politely and provide clear, short replies to their questions about:\n\n* Restaurant timings (opening/closing hours)\n* Table booking or reservation availability\n* Menu items (food types, popular dishes, specials)\n* Restaurant location or directions\n* Services offered (dine-in, takeaway, delivery)\n* Pricing and current offers\n* Confirming or cancelling a reservation\n\nIf the customer asks something unrelated to the restaurant, reply:\n🟢 *“I’m here to help with restaurant-related questions. Would you like to know our timings, menu, or book a table?”*\n\nIf a message is unclear or incomplete, respond with:\n🟢 *“Could you please clarify your question so I can assist you better?”*\n\nAlways keep the conversation short, polite, and informative.\n\n"
        },
        "promptType": "define"
      },
      "typeVersion": 1.9
    },
    {
      "id": "92c21a3b-01ad-4ec7-97e2-e5816f23ff81",
      "name": "Generar Respuesta con IA",
      "type": "@n8n/n8n-nodes-langchain.lmChatOllama",
      "position": [
        -92,
        -20
      ],
      "parameters": {
        "model": "llama3.2-16000:latest",
        "options": {}
      },
      "credentials": {
        "ollamaApi": {
          "id": "h9CEBFmYALm3FvZf",
          "name": "Ollama account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "dd5381b8-337a-4b60-857c-4c84b682edd6",
      "name": "Verificar si se Requiere Reserva de Mesa",
      "type": "n8n-nodes-base.if",
      "position": [
        416,
        -240
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "0282b709-8b08-4831-ab40-5725db7d6034",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "Booking",
              "rightValue": "add_your_value_here"
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "6fd96474-c7b2-444c-9f9e-960f6897a76d",
      "name": "Crear Nueva Reserva de Mesa",
      "type": "n8n-nodes-base.postgres",
      "position": [
        636,
        -340
      ],
      "parameters": {
        "table": {
          "__rl": true,
          "mode": "name",
          "value": "id"
        },
        "schema": {
          "__rl": true,
          "mode": "list",
          "value": "public"
        },
        "columns": {
          "value": {},
          "schema": [],
          "mappingMode": "autoMapInputData",
          "matchingColumns": [],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {}
      },
      "credentials": {
        "postgres": {
          "id": "4Y4qEFGqF2krfRHZ",
          "name": "Postgres-test"
        }
      },
      "typeVersion": 2.6
    },
    {
      "id": "f5a58ce9-c39e-40bf-989a-328e8e1a67b3",
      "name": "Enviar Confirmación de Reserva al Cliente",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        856,
        -340
      ],
      "webhookId": "a607994c-4e44-4d84-8d8c-725cd4cd903e",
      "parameters": {
        "textBody": "={{ $json.output }}",
        "operation": "send",
        "phoneNumberId": "550325331503475",
        "additionalFields": {},
        "recipientPhoneNumber": "={{ $('Receive WhatsApp Message').item.json.contacts[0].wa_id }}"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "b0PxTDPdWzznWnfG",
          "name": "WhatsApp-test "
        }
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "3bedc946-ce52-4aaa-b868-96b0e6b59b1b",
  "connections": {
    "44c64110-9c14-411b-9e12-9843510696d2": {
      "main": [
        [
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            "index": 0
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      ]
    },
    "34cf3695-d559-43ab-b720-e419c1094aee": {
      "main": [
        [
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            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "92c21a3b-01ad-4ec7-97e2-e5816f23ff81": {
      "ai_languageModel": [
        [
          {
            "node": "34cf3695-d559-43ab-b720-e419c1094aee",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "6fd96474-c7b2-444c-9f9e-960f6897a76d": {
      "main": [
        [
          {
            "node": "f5a58ce9-c39e-40bf-989a-328e8e1a67b3",
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    },
    "3021f85b-00af-417b-8022-dc5f717e4ab7": {
      "main": [
        [
          {
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            "type": "main",
            "index": 0
          }
        ]
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    },
    "dd5381b8-337a-4b60-857c-4c84b682edd6": {
      "main": [
        [
          {
            "node": "6fd96474-c7b2-444c-9f9e-960f6897a76d",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "32a367b4-c14d-47f8-9ba1-483772e30564",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
Preguntas frecuentes

¿Cómo usar este flujo de trabajo?

Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.

¿En qué escenarios es adecuado este flujo de trabajo?

Intermedio - Chatbot de soporte, Chatbot de IA

¿Es de pago?

Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.

Información del flujo de trabajo
Nivel de dificultad
Intermedio
Número de nodos9
Categoría2
Tipos de nodos8
Descripción de la dificultad

Adecuado para usuarios con experiencia intermedia, flujos de trabajo de complejidad media con 6-15 nodos

Autor
Oneclick AI Squad

Oneclick AI Squad

@oneclick-ai

The AI Squad Initiative is a pioneering effort to build, automate and scale AI-powered workflows using n8n.io. Our mission is to help individuals and businesses integrate AI agents seamlessly into their daily operations from automating tasks and enhancing productivity to creating innovative, intelligent solutions. We design modular, reusable AI workflow templates that empower creators, developers and teams to supercharge their automation with minimal effort and maximum impact.

Enlaces externos
Ver en n8n.io

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Categorías

Categorías: 34