Analizar registros de clientes y enrutar retroalimentación con GPT-4o Mini, HubSpot y Gmail
Este es unSales, Support, AI, Marketingflujo de automatización del dominio deautomatización que contiene 14 nodos.Utiliza principalmente nodos como Set, Form, Hubspot, GmailTool, FormTrigger, combinando tecnología de inteligencia artificial para lograr automatización inteligente. Analizar registros de clientes y enrutar retroalimentación con GPT-4o Mini, HubSpot y Gmail
- •Clave de API de HubSpot
- •Cuenta de Google y credenciales de API de Gmail
- •Clave de API de OpenAI
Nodos utilizados (14)
{
"nodes": [
{
"id": "d681d557-cb02-4fb1-9871-bfae504992ca",
"name": "HubSpot",
"type": "n8n-nodes-base.hubspot",
"notes": "Add meeting notes in the contact form",
"position": [
260,
40
],
"parameters": {
"type": "meeting",
"metadata": {
"body": "={{ $('Summarization').item.json.response.text }}",
"title": "New meeting"
},
"resource": "engagement",
"authentication": "oAuth2",
"additionalFields": {
"associations": {
"contactIds": "={{ $json.properties.hs_object_id }}"
}
}
},
"credentials": {
"hubspotOAuth2Api": {
"id": "JxzF93M0SJ00jDD9",
"name": "HubSpot account"
}
},
"notesInFlow": true,
"typeVersion": 2.1
},
{
"id": "e4849449-3464-4deb-a9be-07b3d0bb2d56",
"name": "HubSpot1",
"type": "n8n-nodes-base.hubspot",
"notes": "Search for the id",
"position": [
20,
40
],
"parameters": {
"operation": "search",
"authentication": "oAuth2",
"filterGroupsUi": {
"filterGroupsValues": [
{
"filtersUi": {
"filterValues": [
{
"value": "={{ $('Enter Client Transcript').item.json['client email'] }}",
"propertyName": "email|string"
}
]
}
}
]
},
"additionalFields": {}
},
"credentials": {
"hubspotOAuth2Api": {
"id": "JxzF93M0SJ00jDD9",
"name": "HubSpot account"
}
},
"notesInFlow": true,
"typeVersion": 2.1
},
{
"id": "16ac22b7-62fd-429c-b766-5ffe503a3231",
"name": "Nota adhesiva",
"type": "n8n-nodes-base.stickyNote",
"position": [
-60,
-80
],
"parameters": {
"color": 4,
"width": 540,
"height": 280,
"content": "## Save the data to Hubspot\n- Search for the client ID based on his email\n- Upload the summarized conversation as meeting notes"
},
"typeVersion": 1
},
{
"id": "4f51bfc1-8270-4e04-b395-f4ceed9129a4",
"name": "Nota adhesiva1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-60,
220
],
"parameters": {
"color": 4,
"width": 540,
"height": 520,
"content": "## Router agent\nMakes decisions with the help of an LLM \n- Analyzes the content\n- Decides which part of the transcript is relevant to the different departments\n- Sends the emails to the departments\n"
},
"typeVersion": 1
},
{
"id": "96142f55-cbb4-47e9-a44e-b4f783eeeeb5",
"name": "Agente de enrutamiento",
"type": "@n8n/n8n-nodes-langchain.agent",
"notes": "Route the client feedback topics to the relevant department ",
"position": [
20,
420
],
"parameters": {
"text": "={{ $('Enter Client Transcript').item.json['client conversation'] }}",
"options": {
"systemMessage": "=You are provided with some client-company conversation and should decide who has to be informed about the feedback. Always only inform one person. Those are your options: \n- It's about a product, send an email to {{ $('Define routing emails here').item.json['Product Email'] }}\n- It's about an invoicing problem, send an email to {{ $('Define routing emails here').item.json['Administrative Email'] }}\n- It's related to a problem with the product, send an email to {{ $('Define routing emails here').item.json['Support Email'] }}\n- It's commercial related, send an email to {{ $('Define routing emails here').item.json['Commercial Email'] }}\n\nAdd the email of the person (\"{{ $('Enter Client Transcript').item.json['client email'] }}\") at the beginning of the text preceded by \"FROM CLIENT: \"\nUse the Mailjet tool to inform each of the most related department. Provide mailjet with a subject, an email, and the email body formated as html which is the client conversation itself."
},
"promptType": "define"
},
"notesInFlow": true,
"typeVersion": 1.8
},
{
"id": "0485667e-befa-4b69-998f-26e1b8a9f67f",
"name": "Resumen",
"type": "@n8n/n8n-nodes-langchain.chainSummarization",
"notes": "The transcript is summarized",
"position": [
-360,
200
],
"parameters": {
"options": {
"summarizationMethodAndPrompts": {
"values": {
"prompt": "=Summarize the following Converstaion in 2-3 sentences:\n\n\" {{ $json['client conversation'] }}\"\n\nJust output the summarized conversation and nothing else. Use the same language as the input",
"summarizationMethod": "stuff"
}
}
}
},
"notesInFlow": true,
"typeVersion": 2,
"alwaysOutputData": false
},
{
"id": "bb2826b5-18ec-4df7-990d-7fe99df759c8",
"name": "Ingresar transcripción del cliente",
"type": "n8n-nodes-base.formTrigger",
"notes": "The transcript can come from fireflies or Team etc.",
"position": [
-800,
200
],
"webhookId": "4ba66bc9-8200-4b29-9d81-aaaca2ca8e0a",
"parameters": {
"options": {
"appendAttribution": false
},
"formTitle": "Automate Client issue",
"formFields": {
"values": [
{
"fieldType": "email",
"fieldLabel": "client email",
"requiredField": true
},
{
"fieldType": "textarea",
"fieldLabel": "client conversation",
"requiredField": true
}
]
}
},
"notesInFlow": true,
"typeVersion": 2.2
},
{
"id": "4ec42125-16dd-4c05-8816-3f3d986335ac",
"name": "Formulario",
"type": "n8n-nodes-base.form",
"position": [
360,
420
],
"webhookId": "938c1d15-f510-4b66-abac-dca5ff89461d",
"parameters": {
"options": {},
"operation": "completion",
"completionTitle": "Ouput",
"completionMessage": "={{ $json.output }}"
},
"typeVersion": 1
},
{
"id": "5bdd3903-06f3-4c21-bc57-7127cfc6e433",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-272,
420
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "1IOLtYX7aTspCAN8",
"name": "OpenAI Pollup"
}
},
"typeVersion": 1.2
},
{
"id": "1abb54f8-0f65-4280-8b35-4dc7c3b1bb07",
"name": "Definir correos de enrutamiento aquí",
"type": "n8n-nodes-base.set",
"position": [
-580,
200
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "099d5326-3452-47b8-9dc0-acc0e6fd951e",
"name": "Support Email",
"type": "string",
"value": "support@pollup.net"
},
{
"id": "4ed84290-dbf7-47f7-8693-4f95e0c2fd7e",
"name": "Administrative Email",
"type": "string",
"value": "admin@pollup.net"
},
{
"id": "c39edf1f-b8e0-48ca-929c-294bbac52837",
"name": "Product Email",
"type": "string",
"value": "product@pollup.net"
},
{
"id": "614d4a5c-c9f2-4d82-bfcb-cfdcc8a4b07d",
"name": "Commercial Email",
"type": "string",
"value": "commercial@pollup.net"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "c2d345e2-ce32-4337-91d5-ae8bf54e3d25",
"name": "Gmail",
"type": "n8n-nodes-base.gmailTool",
"position": [
180,
640
],
"webhookId": "ea898d49-e017-441c-bfe0-7a966435a570",
"parameters": {
"sendTo": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('To', ``, 'string') }}",
"message": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Message', ``, 'string') }}",
"options": {
"appendAttribution": false
},
"subject": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Subject', ``, 'string') }}"
},
"credentials": {
"gmailOAuth2": {
"id": "DLjspol9TLgpGaXa",
"name": "Gmail account 2"
}
},
"typeVersion": 2.1
},
{
"id": "11210b0c-c33d-4c40-b20c-a8d3a1761863",
"name": "Nota adhesiva2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-660,
100
],
"parameters": {
"color": 4,
"width": 260,
"height": 260,
"content": "## Set the emails HERE\nFor each responsible in your company."
},
"typeVersion": 1
},
{
"id": "0d2e217d-5c3a-4fdb-a60e-091a50de553b",
"name": "Nota adhesiva7",
"type": "n8n-nodes-base.stickyNote",
"position": [
-860,
-120
],
"parameters": {
"width": 460,
"height": 200,
"content": "## Contact me\n- If you need any modification to this workflow\n- if you need some help with this workflow\n- Or if you need any workflow in n8n, Make, or Langchain / Langgraph\n\nWrite to me: [thomas@pollup.net](mailto:thomas@pollup.net)"
},
"typeVersion": 1
},
{
"id": "e7e40c88-374b-49d4-8c66-b8543a9376ea",
"name": "Nota adhesiva3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-860,
100
],
"parameters": {
"color": 4,
"width": 180,
"height": 260,
"content": "## Starting form\n"
},
"typeVersion": 1
}
],
"connections": {
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"ai_tool": [
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