Automatisierung der internen Beschwerdebearbeitung mit Jotform, Gemini AI und Google Sheets

Name: Automatisierung der internen Beschwerdebearbeitung mit Jotform, Gemini AI und Google Sheets
Rating: 4.5 (10 reviews)
Author: iamvaar
Experte
Dies ist ein Ticket Management, AI Summarization-Bereich Automatisierungsworkflow mit 22 Nodes. Hauptsächlich werden If, Gmail, GoogleSheets, JotFormTrigger, Agent und andere Nodes verwendet. Automatisierung der internen Beschwerdebehandlung mit Jotform, Gemini AI und Google Sheets
Voraussetzungen
•Google-Konto + Gmail API-Anmeldedaten
•Google Sheets API-Anmeldedaten
•Google Gemini API Key
Verwendete Nodes (22)

OutputParserStructured
Kategorie

Ticketverwaltung
KI-Zusammenfassung
Workflow-Vorschau
Visualisierung der Node-Verbindungen, mit Zoom und Pan
JotForm Trigger
KI-Agent
Google Gemini-Chat-Modell
Structured Output Parser
Nachricht senden
Resolver Details Sheets tool
Issue Resolver Allotment Logic Sheets tool
Zeitplan-Trigger
Nachricht senden1
Beschwerde speichern
Beschwerdelogs abrufen
React Flow
Workflow exportieren
Kopieren Sie die folgende JSON-Konfiguration und importieren Sie sie in n8n
{
  "meta": {
    "instanceId": "93f396852104089b8670e7494b0f3668b420464668ae4a8c1d6b4b5799f8e3ef",
    "templateCredsSetupCompleted": true
  },
  "nodes": [
    {
      "id": "db4577d0-7cf2-487c-b9d8-374200d6dd3a",
      "name": "JotForm Trigger",
      "type": "n8n-nodes-base.jotFormTrigger",
      "position": [
        -2720,
        -400
      ],
      "webhookId": "69efca65-d609-4512-8f4c-53f51d15e175",
      "parameters": {
        "form": "252855912400050"
      },
      "credentials": {
        "jotFormApi": {
          "id": "I2Xm5wbkEW1qEJC5",
          "name": "JotForm account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "c654df39-64c8-4ca8-9830-7248b29a320f",
      "name": "KI-Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        -2496,
        -400
      ],
      "parameters": {
        "text": "=1. Analyze the content \"{{ $json['Please describe the issue or complaint in detail.'] }}\" and then classify the complaint into one of the five predefined categories:\n\n- Disciplinary / Behavior Issues\n- Interpersonal / Team Conflicts\n- Payroll / Compensation Issues\n- Harassment / Discrimination\n- Resource / Infrastructure Problems\n\n2. Use \"Issue Resolver Allotment Logic Sheets tool\" to know which type of issue should be alloted to which person in company. If in case the issue is caused by the Normal Resolver (Primary Assignee) allot the case to alternative resolver.\n\n3. Use \"Resolver Details Sheets tool\" to get the alloted person's email addresses.\n\n\nBefore giving an output make sure you ran step 2 and step 3 and used the both tools and then give the output in this form:\n\nexample output:\n{\n  \"email\":\"email@example.com\",\n  \"case_awarded_to\": \"HR Team\",\n  \"Status\": \"Pending\",\n  \"email_subject\": \"Confidential: Harassment / Discrimination\",\n  \"email_body_html\": \"<!DOCTYPE html>\\n<html>\\n<head>\\n<style>\\n  body { font-family: Arial, sans-serif; line-height: 1.6; color: #333; }\\n  .container { padding: 20px; border: 1px solid #ddd; border-radius: 5px; max-width: 600px; margin: auto; }\\n  h2 { color: #b22222; }\\n  strong { color: #555; }\\n  blockquote { background-color: #f9f9f9; border-left: 5px solid #ccc; padding: 10px; margin: 15px 0; }\\n  .footer { margin-top: 20px; font-size: 0.9em; color: #777; }\\n</style>\\n</head>\\n<body>\\n<div class=\\\"container\\\">\\n  <h2>Confidential Compliance Issue Assigned</h2>\\n  <p>Dear HR Team,</p>\\n  <p>An internal compliance issue has been automatically logged and assigned to you for investigation and resolution. Please handle this matter with the utmost confidentiality and urgency.</p>\\n  \\n  <h3>Issue Details:</h3>\\n  <ul>\\n    <li><strong>Issue Classification:</strong> Harassment / Discrimination</li>\\n    <li><strong>Team Member Involved:</strong> Jane Smith</li>\\n  </ul>\\n\\n  <h3>Detailed Description from Submission:</h3>\\n  <blockquote>\\n    Jane Smith has been making inappropriate and biased comments during team meetings. She consistently interrupts female colleagues and has created a hostile environment for several members of the team. This has been ongoing for the past two months.\\n  </blockquote>\\n\\n  <h3>Next Steps:</h3>\\n  <p>Please conduct a thorough and impartial investigation into this matter. Upon completion, you are required to report your findings and proposed resolution to the <strong>External Compliance Officer</strong>.</p>\\n\\n  <p class=\\\"footer\\\">This is an automated notification from the CEO AI Internal Compliance Assistant. Please do not reply directly to this email.</p>\\n</div>\\n</body>\\n</html>\"\n}",
        "options": {},
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 2.2
    },
    {
      "id": "3fc62e02-5028-47b6-ad2a-944b27d78184",
      "name": "Google Gemini-Chat-Modell",
      "type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
      "position": [
        -2736,
        -176
      ],
      "parameters": {
        "options": {}
      },
      "credentials": {
        "googlePalmApi": {
          "id": "qsaK3VMNWQDWLweQ",
          "name": "Google Gemini(PaLM) Api account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "575ea7f1-69e7-45ee-a139-bab28b7f69b4",
      "name": "Structured Output Parser",
      "type": "@n8n/n8n-nodes-langchain.outputParserStructured",
      "position": [
        -2112,
        -176
      ],
      "parameters": {
        "jsonSchemaExample": "{\n  \"email\":\"email@example.com\",\n  \"case_awarded_to\": \"HR Team\",\n  \"Status\": \"Pending\",\n  \"email_subject\": \"Confidential: Harassment / Discrimination\",\n  \"email_body_html\": \"<!DOCTYPE html>\\n<html>\\n<head>\\n<style>\\n  body { font-family: Arial, sans-serif; line-height: 1.6; color: #333; }\\n  .container { padding: 20px; border: 1px solid #ddd; border-radius: 5px; max-width: 600px; margin: auto; }\\n  h2 { color: #b22222; }\\n  strong { color: #555; }\\n  blockquote { background-color: #f9f9f9; border-left: 5px solid #ccc; padding: 10px; margin: 15px 0; }\\n  .footer { margin-top: 20px; font-size: 0.9em; color: #777; }\\n</style>\\n</head>\\n<body>\\n<div class=\\\"container\\\">\\n  <h2>Confidential Compliance Issue Assigned</h2>\\n  <p>Dear HR Team,</p>\\n  <p>An internal compliance issue has been automatically logged and assigned to you for investigation and resolution. Please handle this matter with the utmost confidentiality and urgency.</p>\\n  \\n  <h3>Issue Details:</h3>\\n  <ul>\\n     <li><strong>Issue Classification:</strong> Harassment / Discrimination</li>\\n    <li><strong>Team Member Involved:</strong> Jane Smith</li>\\n  </ul>\\n\\n  <h3>Detailed Description from Submission:</h3>\\n  <blockquote>\\n    Jane Smith has been making inappropriate and biased comments during team meetings. She consistently interrupts female colleagues and has created a hostile environment for several members of the team. This has been ongoing for the past two months.\\n  </blockquote>\\n\\n  <h3>Next Steps:</h3>\\n  <p>Please conduct a thorough and impartial investigation into this matter. Upon completion, you are required to report your findings and proposed resolution to the <strong>External Compliance Officer</strong>.</p>\\n\\n  <p class=\\\"footer\\\">This is an automated notification from the CEO AI Internal Compliance Assistant. Please do not reply directly to this email.</p>\\n</div>\\n</body>\\n</html>\"\n}"
      },
      "typeVersion": 1.3
    },
    {
      "id": "deaa23e1-68ff-4454-8ce8-0ffce19684be",
      "name": "Nachricht senden",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -1904,
        -400
      ],
      "webhookId": "6fc0354c-f3b3-4eb5-9695-e5015c393aae",
      "parameters": {
        "sendTo": "={{ $json.resolver_email }}",
        "message": "={{ $('AI Agent').item.json.output.email_body_html }}",
        "options": {
          "appendAttribution": false
        },
        "subject": "={{ $('AI Agent').item.json.output.email_subject }}"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "wreuF4NMkPPxXkKm",
          "name": "Abhiram.bvb"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "7d84068a-e287-4490-b609-9998ccacdd24",
      "name": "Haftnotiz",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -2784,
        -544
      ],
      "parameters": {
        "height": 288,
        "content": "#### The workflow gets triggered when jotform got submitted\n* Grabs the user submitted details in form"
      },
      "typeVersion": 1
    },
    {
      "id": "ce07f8f6-e487-4b5b-a7df-2fa42e95cbca",
      "name": "Resolver Details Sheets tool",
      "type": "n8n-nodes-base.googleSheetsTool",
      "position": [
        -2528,
        -176
      ],
      "parameters": {
        "options": {},
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": "gid=0",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1NxWZ5zitUp1zZDnieyOhv1ACEvmkpFUd7oYG7y_2sqs/edit#gid=0",
          "cachedResultName": "Sheet1"
        },
        "documentId": {
          "__rl": true,
          "mode": "list",
          "value": "1NxWZ5zitUp1zZDnieyOhv1ACEvmkpFUd7oYG7y_2sqs",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1NxWZ5zitUp1zZDnieyOhv1ACEvmkpFUd7oYG7y_2sqs/edit?usp=drivesdk",
          "cachedResultName": "Resolver Details"
        },
        "authentication": "serviceAccount"
      },
      "credentials": {
        "googleApi": {
          "id": "mYRmmCMyWcLawmcE",
          "name": "Google Service Account account"
        }
      },
      "typeVersion": 4.7
    },
    {
      "id": "b8e86678-089c-48c9-a82a-9f5a9c47153b",
      "name": "Issue Resolver Allotment Logic Sheets tool",
      "type": "n8n-nodes-base.googleSheetsTool",
      "position": [
        -2320,
        -176
      ],
      "parameters": {
        "options": {},
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": "gid=0",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1xEq6Nq9jR7BUBzwLoPd3HyhElzawjY4kKwWsfSzlX-A/edit#gid=0",
          "cachedResultName": "Sheet1"
        },
        "documentId": {
          "__rl": true,
          "mode": "list",
          "value": "1xEq6Nq9jR7BUBzwLoPd3HyhElzawjY4kKwWsfSzlX-A",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1xEq6Nq9jR7BUBzwLoPd3HyhElzawjY4kKwWsfSzlX-A/edit?usp=drivesdk",
          "cachedResultName": "Issue Resolver Allotment Logic"
        },
        "authentication": "serviceAccount"
      },
      "credentials": {
        "googleApi": {
          "id": "mYRmmCMyWcLawmcE",
          "name": "Google Service Account account"
        }
      },
      "typeVersion": 4.7
    },
    {
      "id": "61b4de42-9a80-4931-bed4-ccc58c96e638",
      "name": "Zeitplan-Trigger",
      "type": "n8n-nodes-base.scheduleTrigger",
      "position": [
        -2704,
        176
      ],
      "parameters": {
        "rule": {
          "interval": [
            {
              "triggerAtHour": 10
            }
          ]
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "bf05ebb3-69ed-4ac7-9a3d-8dcf3bc44a72",
      "name": "If",
      "type": "n8n-nodes-base.if",
      "position": [
        -2208,
        176
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "loose"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "668e2c22-0e4f-4477-8cdd-2a0f18b91d24",
              "operator": {
                "type": "number",
                "operation": "gte"
              },
              "leftValue": "={{ Math.floor(Math.abs(DateTime.fromFormat($json.submitted_time, 'dd-MM-yyyy HH:mm').diff($now, 'days').days)) }}",
              "rightValue": "=3"
            }
          ]
        },
        "looseTypeValidation": true
      },
      "typeVersion": 2.2
    },
    {
      "id": "40c59fba-2e1d-4518-8769-7a23a33eff55",
      "name": "Nachricht senden1",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -1952,
        160
      ],
      "webhookId": "de06eb4f-8fda-4e98-baab-951dc63176d7",
      "parameters": {
        "sendTo": "={{ $json.resolver_email }}",
        "message": "=Hey,\n\nIt's been {{ Math.floor(Math.abs(DateTime.fromFormat($json.submitted_time, 'dd-MM-yyyy HH:mm').diff($now, 'days').days)) }} days since I shared below issue with you. What was the update? \n\nThe Issue:\n{{ $json.Issue }}\n\nPlease reply to this email about the status of this issue.\n\nThanks,\nCEO Internal Compliance Team",
        "options": {
          "appendAttribution": false
        },
        "subject": "What's the update this issue?",
        "emailType": "text"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "wreuF4NMkPPxXkKm",
          "name": "Abhiram.bvb"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "593fb913-e305-41bf-8083-1680f1b75fa0",
      "name": "Haftnotiz1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -2528,
        -544
      ],
      "parameters": {
        "width": 272,
        "height": 288,
        "content": "#### AI Agent Node\n* Understands the context of issue and allot the issue to relevent department"
      },
      "typeVersion": 1
    },
    {
      "id": "e41da37d-d5aa-4a96-af02-744e2b5ab2c0",
      "name": "Haftnotiz2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -2240,
        -544
      ],
      "parameters": {
        "height": 288,
        "content": "#### Google Sheets Node\n* Saves the complaint in the log with relevent department allotment, email subject and body for sending to the problem solver"
      },
      "typeVersion": 1
    },
    {
      "id": "4cee949d-a6f7-4aa4-8c44-d1744cc9e04a",
      "name": "Haftnotiz3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1984,
        -544
      ],
      "parameters": {
        "height": 288,
        "content": "#### Gmail Node\n* Sends an email with dynamic AI written Email subject and body"
      },
      "typeVersion": 1
    },
    {
      "id": "dcfc4819-1b09-4005-a7bf-1434e90f0bb3",
      "name": "Haftnotiz4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -2784,
        48
      ],
      "parameters": {
        "height": 288,
        "content": "#### Schedule Trigger\n* Runs the workflow once per day"
      },
      "typeVersion": 1
    },
    {
      "id": "27afe67e-dd43-4a86-aabb-d173670f8ed5",
      "name": "Haftnotiz5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -2528,
        48
      ],
      "parameters": {
        "height": 288,
        "content": "#### Google Sheets Node\n* Get the issue logs that we have saved in our google sheets"
      },
      "typeVersion": 1
    },
    {
      "id": "9bf9b0eb-e740-48c1-85d4-034b4e837675",
      "name": "Beschwerde speichern",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        -2176,
        -400
      ],
      "parameters": {
        "columns": {
          "value": {
            "Issue": "={{ $('JotForm Trigger').item.json['Please describe the issue or complaint in detail.'] }}",
            "email_subject": "={{ $json.output.email_subject }}",
            "resolver_email": "={{ $json.output.email }}",
            "submitted_time": "={{ $now.toFormat('dd-MM-yyyy HH:mm') }}",
            "case_awarded_to": "={{ $json.output.case_awarded_to }}",
            "email_body_html": "={{ $json.output.email_body_html }}",
            "The person Caused by": "={{ $('JotForm Trigger').item.json['What is the name of the team member involved? (Optional, you may leave blank for anonymity)'] }}"
          },
          "schema": [
            {
              "id": "Issue",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "Issue",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "The person Caused by",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "The person Caused by",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "case_awarded_to",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "case_awarded_to",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "resolver_email",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "resolver_email",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "email_subject",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "email_subject",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "email_body_html",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "email_body_html",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "submitted_time",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "submitted_time",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "status",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "status",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            }
          ],
          "mappingMode": "defineBelow",
          "matchingColumns": [
            "Issue"
          ],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {},
        "operation": "appendOrUpdate",
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": "gid=0",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1KU7cqmE5xmi1EmDs81mC8-EPJcrn-U-JrvRBe2dcZ9I/edit#gid=0",
          "cachedResultName": "Sheet1"
        },
        "documentId": {
          "__rl": true,
          "mode": "list",
          "value": "1KU7cqmE5xmi1EmDs81mC8-EPJcrn-U-JrvRBe2dcZ9I",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1KU7cqmE5xmi1EmDs81mC8-EPJcrn-U-JrvRBe2dcZ9I/edit?usp=drivesdk",
          "cachedResultName": "Issue Logs"
        },
        "authentication": "serviceAccount"
      },
      "credentials": {
        "googleApi": {
          "id": "mYRmmCMyWcLawmcE",
          "name": "Google Service Account account"
        }
      },
      "typeVersion": 4.7
    },
    {
      "id": "3da652b3-7c58-42fb-8d03-d34d0371b022",
      "name": "Beschwerdelogs abrufen",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        -2464,
        176
      ],
      "parameters": {
        "options": {},
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": "gid=0",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1KU7cqmE5xmi1EmDs81mC8-EPJcrn-U-JrvRBe2dcZ9I/edit#gid=0",
          "cachedResultName": "Sheet1"
        },
        "documentId": {
          "__rl": true,
          "mode": "list",
          "value": "1KU7cqmE5xmi1EmDs81mC8-EPJcrn-U-JrvRBe2dcZ9I",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1KU7cqmE5xmi1EmDs81mC8-EPJcrn-U-JrvRBe2dcZ9I/edit?usp=drivesdk",
          "cachedResultName": "Issue Logs"
        },
        "authentication": "serviceAccount"
      },
      "credentials": {
        "googleApi": {
          "id": "mYRmmCMyWcLawmcE",
          "name": "Google Service Account account"
        }
      },
      "typeVersion": 4.7
    },
    {
      "id": "804184a2-71b0-44ad-84c7-da2cc5c259e8",
      "name": "Haftnotiz6",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -2272,
        48
      ],
      "parameters": {
        "height": 288,
        "content": "#### IF Node\n* Checks if there is an pending issue which is older than 3 days"
      },
      "typeVersion": 1
    },
    {
      "id": "80ab7718-8d0f-46cd-a7a4-c9ac56e5a6e4",
      "name": "Haftnotiz7",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -2016,
        48
      ],
      "parameters": {
        "height": 288,
        "content": "#### Gmail Node\n* Sends a follow up email about the issue status."
      },
      "typeVersion": 1
    },
    {
      "id": "27148215-6ccf-46fc-b028-78c1fd67dfb9",
      "name": "Haftnotiz8",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -3072,
        -464
      ],
      "parameters": {
        "height": 80,
        "content": "#### Part 1 - Collects Issues and allot them to the relevent department"
      },
      "typeVersion": 1
    },
    {
      "id": "85a85d67-3d9a-40b4-9e3c-d8be5af5399e",
      "name": "Haftnotiz9",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -3072,
        160
      ],
      "parameters": {
        "height": 80,
        "content": "#### Part 2 - Daily Follow-Ups After 3 Days Until Resolution"
      },
      "typeVersion": 1
    }
  ],
  "pinData": {},
  "connections": {
    "bf05ebb3-69ed-4ac7-9a3d-8dcf3bc44a72": {
      "main": [
        [
          {
            "node": "40c59fba-2e1d-4518-8769-7a23a33eff55",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "AI Agent": {
      "main": [
        [
          {
            "node": "9bf9b0eb-e740-48c1-85d4-034b4e837675",
            "type": "main",
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    "db4577d0-7cf2-487c-b9d8-374200d6dd3a": {
      "main": [
        [
          {
            "node": "AI Agent",
            "type": "main",
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        ]
      ]
    },
    "Schedule Trigger": {
      "main": [
        [
          {
            "node": "3da652b3-7c58-42fb-8d03-d34d0371b022",
            "type": "main",
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    "3da652b3-7c58-42fb-8d03-d34d0371b022": {
      "main": [
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          {
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        ]
      ]
    },
    "Google Gemini Chat Model": {
      "ai_languageModel": [
        [
          {
            "node": "AI Agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "575ea7f1-69e7-45ee-a139-bab28b7f69b4": {
      "ai_outputParser": [
        [
          {
            "node": "AI Agent",
            "type": "ai_outputParser",
            "index": 0
          }
        ]
      ]
    },
    "ce07f8f6-e487-4b5b-a7df-2fa42e95cbca": {
      "ai_tool": [
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            "type": "ai_tool",
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    "b8e86678-089c-48c9-a82a-9f5a9c47153b": {
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}
Häufig gestellte Fragen
Wie verwende ich diesen Workflow?

Kopieren Sie den obigen JSON-Code, erstellen Sie einen neuen Workflow in Ihrer n8n-Instanz und wählen Sie "Aus JSON importieren". Fügen Sie die Konfiguration ein und passen Sie die Anmeldedaten nach Bedarf an.
Für welche Szenarien ist dieser Workflow geeignet?

Experte - Ticketverwaltung, KI-Zusammenfassung
Ist es kostenpflichtig?

Dieser Workflow ist völlig kostenlos. Beachten Sie jedoch, dass Drittanbieterdienste (wie OpenAI API), die im Workflow verwendet werden, möglicherweise kostenpflichtig sind.