🛃 Posteingangsmanager

• •Google-Konto + Gmail API-Anmeldedaten
• •Telegram Bot Token
• •OpenAI API Key
• •Pinecone API Key

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  "meta": {
    "instanceId": "78a1670eff69dde15237f8eb0f091c143c10cc5aee229aa0485d9ac17fc48ce6",
    "templateCredsSetupCompleted": true
  },
  "name": "🛃 Inbox Manager",
  "tags": [],
  "nodes": [
    {
      "id": "6f7313b8-998e-4d95-acbf-d6bc15c7d732",
      "name": "Gmail Trigger",
      "type": "n8n-nodes-base.gmailTrigger",
      "position": [
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      ],
      "parameters": {
        "simple": false,
        "filters": {},
        "options": {},
        "pollTimes": {
          "item": [
            {}
          ]
        }
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "3ayhzuWezVASgiY3",
          "name": "Gmail account"
        }
      },
      "typeVersion": 1.3
    },
    {
      "id": "81fe47ea-54df-4f75-8af8-cbe5fc97b9e3",
      "name": "No Operation, do nothing",
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      "parameters": {},
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    },
    {
      "id": "758cc80b-aa48-43d0-b2ff-e681ddd48c49",
      "name": "Embeddings OpenAI",
      "type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
      "position": [
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      ],
      "parameters": {
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "bNSgNFwMYVwTQBvV",
          "name": "n8n free OpenAI API credits"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "f50f02b8-022b-4021-9f01-9e7a11ef15de",
      "name": "E-Mail beantworten",
      "type": "n8n-nodes-base.gmail",
      "position": [
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      ],
      "webhookId": "6b6b3dd8-f052-4f44-b2f3-8c98312d6f89",
      "parameters": {
        "message": "={{ $json.output }}",
        "options": {
          "appendAttribution": false
        },
        "emailType": "text",
        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "reply"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "3ayhzuWezVASgiY3",
          "name": "Gmail account"
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    {
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      "name": "Kundensupport-Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
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      ],
      "parameters": {
        "text": "={{ $json.text }}",
        "options": {
          "systemMessage": "=# Overview\nYou are a customer support agent. Your role is to respond to incoming emails with relevant information using the Database of FAQs and Policies tool. \n\n## Instructions\n- Use a friendly and engaging tone.\n- Sign off as \"Customer Support Team\"\n\n## Output\n- Output only the body content of the email"
        },
        "promptType": "define"
      },
      "typeVersion": 2.2
    },
    {
      "id": "8d388b51-fc82-4ebd-8dd1-3fe18519d106",
      "name": "Finanz-Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
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      ],
      "parameters": {
        "text": "=Here's a new email that came in: {{ $('Gmail Trigger').item.json.id }}\n\nSubject : {{ $('Gmail Trigger').item.json.headers.subject }}\nFrom : {{ $('Gmail Trigger').item.json.headers.from }}\nEmail body : {{ $('Gmail Trigger').item.json.text }}\n",
        "options": {
          "systemMessage": "=# Overview\nYou are a finance agent. Your role is to review incoming emails related to vendor payments or customer receipts and provide user with a summary of key details clearly and concisely. \n\n## Instructions\n- Label the email as Finance\n- Based on the input, classify if email is payment or receipts-related and reply according to the output\n- Vendor payment emails are those where sender is from any of the vendors talking about payments that I need to make\n- Receipts are those where sender is from customers who have paid for my services\n\n"
        },
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 2.2
    },
    {
      "id": "244affcf-3bda-4fc7-8e3c-2dcda53bc3cc",
      "name": "Lead-Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        448,
        592
      ],
      "parameters": {
        "text": "=Subject : {{ $json.headers.subject }}\nFrom : {{ $json.headers.from }}\nEmail : {{ $json.text }}",
        "options": {
          "systemMessage": "=# Overview\nYou are a sales leads agent. Your role is to review incoming emails from prospects that are sales-related and could be leads with inquiries requesting to book a discovery call or have questions about the services provided. \n\n## Instructions\n- Label the email as sales opportunities\n- If the email is about inquiries about the services, look to the database knowledge to find out an answer, draft an email reply, then notify me via telegram\n- If unsure what to reply, escalate it so I receive a notification via telegram text.\n\n\n"
        },
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 2.2
    },
    {
      "id": "625a8b76-8523-4ddf-a3e6-bc503034e20c",
      "name": "Notizzettel",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        192,
        -1056
      ],
      "parameters": {
        "width": 1184,
        "height": 672,
        "content": "## Customer Support\n- Any queries related to questions on FAQ by customers or policies, warranty etc, will be routed here.\n- Setup pinecone vector database with documents that contain your FAQs and policies \n- The agent will reply the customer based on knowledge in the Pinecone database. \n- Once replied, the email thread will be labelled as \"Customer Support\"."
      },
      "typeVersion": 1
    },
    {
      "id": "2e49380c-20bf-4909-9507-37e1b653e05c",
      "name": "Interner Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        480,
        1264
      ],
      "parameters": {
        "text": "=Subject : {{ $json.headers.subject }}\nFrom : {{ $json.headers.from }}\nEmail : {{ $json.text }}",
        "options": {
          "systemMessage": "# Overview\nYou are an executive assistant that handles income emails from internal team members\n\n## Instructions\n- For emails that come from internal team, label them as Internal\n- Send a summary of the email and from who to user"
        },
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 2.2
    },
    {
      "id": "6c233cf9-212b-4e9e-bf88-fd8a38752f68",
      "name": "Als Kundensupport kennzeichnen",
      "type": "n8n-nodes-base.gmail",
      "position": [
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      ],
      "webhookId": "aadb0038-d592-444b-a1d5-11100339b27c",
      "parameters": {
        "labelIds": [
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        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
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          "name": "Gmail account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "cf82a1a4-b002-4235-82af-63f18942bd5b",
      "name": "Als Finanzen kennzeichnen",
      "type": "n8n-nodes-base.gmailTool",
      "position": [
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      ],
      "webhookId": "524d3a64-ad94-49a9-8930-71ac5fb464c8",
      "parameters": {
        "labelIds": [
          "Label_1601308720640490413"
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        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "3ayhzuWezVASgiY3",
          "name": "Gmail account"
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    {
      "id": "02babaee-e872-45c8-b4e4-aab19c062b0d",
      "name": "Als Verkaufschancen kennzeichnen",
      "type": "n8n-nodes-base.gmailTool",
      "position": [
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      "webhookId": "a01fb0ae-7d1d-4113-9edd-2ada8f69e4e9",
      "parameters": {
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          "Label_3532739869741947436"
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        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "3ayhzuWezVASgiY3",
          "name": "Gmail account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "9dc5dbaa-9b5e-449f-8c3b-5f8c645ac779",
      "name": "Notizzettel1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
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        -368
      ],
      "parameters": {
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        "width": 1184,
        "height": 656,
        "content": "## Finance Agent\n- Handles any email query finance-related. \n- The agent first labels the email as \"Finance\"\n- It then reviews the email to see if it is related to payments or invoices\n- The structured output parser specifies the agent's output : agent's classification of whether email is a customer receipt or vendor invoice\n- For emails relating to vendor payments to be made, an email will be sent to the payments team to make the payment. \n- At the same time, user will be notified amount to be paid via telegram. **Note to input your personal chat ID in the telegram node\n- For emails relating to customer receipts, email will be sent to the receivables team to expect this amount from the customer.\n- User will also be notified of the amount to be paid via telegram.\n"
      },
      "typeVersion": 1
    },
    {
      "id": "9d203fa1-a54c-42ef-9886-4163a3123314",
      "name": "Notizzettel2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
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      ],
      "parameters": {
        "color": 4,
        "width": 1184,
        "height": 800,
        "content": "## Sales/Leads Agent \n- Identifies any emails about sales opportunities. \n- The agent first labels the email as \"sales opportunities\"\n- Setup a pinecone vector database that contains data related to the business eg. packages, scope of service, price range etc\n- The agent will use this knowledge database to generate a response to the query\n- The structured output parser specifies the output: drafted email, short explanation for the generated response, and whether this needs to be escalated to user.\n- If agent can draft an email based on knowledge database, it would draft with gmail and user will be notified via telegram. Else, it would send a telegram message to the user that it doesn't have the knowledge to reply the email. **Note to input your personal chat ID in the telegram node\n\n"
      },
      "typeVersion": 1
    },
    {
      "id": "024318eb-5e25-494b-a3c6-72256ca7382e",
      "name": "Notizzettel3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
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        1120
      ],
      "parameters": {
        "color": 6,
        "width": 1184,
        "height": 448,
        "content": "## Internal Agent \n- Any emails by team members will be routed here.\n- The agent will label it as \"internal\" and send a telegram message summarising its contents. **Note to input your personal ChatID in the telegram node\n"
      },
      "typeVersion": 1
    },
    {
      "id": "0dfb0bbd-ab6c-4db6-97d2-e45983e996f2",
      "name": "Embeddings OpenAI1",
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      "credentials": {
        "openAiApi": {
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          "name": "n8n free OpenAI API credits"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "2f643199-bc20-4e8a-8a83-c8a4697f4514",
      "name": "Datenbank für FAQs und Richtlinien",
      "type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
      "position": [
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        -688
      ],
      "parameters": {
        "mode": "retrieve-as-tool",
        "options": {
          "pineconeNamespace": "FAQ"
        },
        "pineconeIndex": {
          "__rl": true,
          "mode": "list",
          "value": "chatbot",
          "cachedResultName": "chatbot"
        },
        "toolDescription": "Call this tool to access Policy and FAQ information"
      },
      "credentials": {
        "pineconeApi": {
          "id": "bqH6qbFYtDUXMpn3",
          "name": "PineconeApi v2"
        }
      },
      "typeVersion": 1.3
    },
    {
      "id": "ab484b41-257e-4fb5-aaf9-ab5c52e8f9d3",
      "name": "Überprüfung erforderlich?",
      "type": "n8n-nodes-base.if",
      "position": [
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      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
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              "operator": {
                "type": "boolean",
                "operation": "true",
                "singleValue": true
              },
              "leftValue": "={{ $json.output.escalate }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "c858664a-5f23-49a3-9f5a-3248d11caf6f",
      "name": "GPT 4o mini",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenRouter",
      "position": [
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        -688
      ],
      "parameters": {
        "model": "openai/gpt-4o-mini",
        "options": {}
      },
      "credentials": {
        "openRouterApi": {
          "id": "8YhGo1rl7F0epmIo",
          "name": "OpenRouter account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "21182b0b-a8c3-4e2c-b55a-0a0fa640497c",
      "name": "GPT 4o mini1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenRouter",
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      "parameters": {
        "model": "openai/gpt-4o-mini",
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          "name": "OpenRouter account"
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        "options": {}
      },
      "credentials": {
        "openRouterApi": {
          "id": "8YhGo1rl7F0epmIo",
          "name": "OpenRouter account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "80791e3c-3b1c-498d-a89c-074aa1b226b8",
      "name": "Posteingangs-Router",
      "type": "@n8n/n8n-nodes-langchain.textClassifier",
      "position": [
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      "parameters": {
        "options": {},
        "inputText": "=From: {{ $json.headers.from }}\nSubject: {{ $json.headers.subject }}\nEmail body: {{ $json.text }}",
        "categories": {
          "categories": [
            {
              "category": "Customer Support",
              "description": "An email that is related to helping out a customer. They may be asking questions about our service requests, feedback, policies or questions about our product or services, support tickets, inquiries. Keywords: request, inquiry, support, question, follow-up, feedback."
            },
            {
              "category": "Finance",
              "description": "An email related to finances and accounting. These include invoices, billing statements, payment reminders, or expense reports. Keywords: invoice, payment, billing, receipt, financial, expense, account."
            },
            {
              "category": "Others",
              "description": "Any other emails that do not fall in any other category"
            },
            {
              "category": "Sales Opportunities",
              "description": "Emails related to sales which include service inquiries, pricing requests, referrals, new inquiries, booking calls, interested leads."
            },
            {
              "category": "Internal",
              "description": "Emails from the parent domain (xxx.com) from employees."
            }
          ]
        }
      },
      "typeVersion": 1.1
    },
    {
      "id": "8913afc7-bd15-45f7-8d99-90c896220032",
      "name": "Nach E-Mail-Typ routen",
      "type": "n8n-nodes-base.switch",
      "position": [
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      ],
      "parameters": {
        "rules": {
          "values": [
            {
              "outputKey": "Customer Receipts",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
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                    "operator": {
                      "type": "boolean",
                      "operation": "true",
                      "singleValue": true
                    },
                    "leftValue": "={{ $json.output.emailType }}",
                    "rightValue": ""
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "Vendor Invoice",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
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                    "id": "474a86d4-7267-4c53-9153-54697e48a36b",
                    "operator": {
                      "type": "boolean",
                      "operation": "false",
                      "singleValue": true
                    },
                    "leftValue": "={{ $json.output.emailType }}",
                    "rightValue": ""
                  }
                ]
              },
              "renameOutput": true
            }
          ]
        },
        "options": {}
      },
      "typeVersion": 3.2
    },
    {
      "id": "9bd4da70-dcc0-411b-94ad-d9b8e3776403",
      "name": "Ausgabeformat",
      "type": "@n8n/n8n-nodes-langchain.outputParserStructured",
      "position": [
        560,
        96
      ],
      "parameters": {
        "schemaType": "manual",
        "inputSchema": "{\n\t\"type\": \"object\",\n\t\"properties\": {\n\t\t\"emailType\": {\n\t\t\t\"type\": \"boolean\",\n            \"description\": \"True if email is customer receipts and False if vendor invoice\"\n\t\t},\n      \"emailBody\": {\n        \"type\": \"string\",\n        \"description\": \"Summary of the email content\"\n      },\n    \"Amount\":{\n      \"type\": \"number\",\n      \"description\": \"Amount stated in the email to be paid or have received\"\n\t},\n      \"From\": {\n        \"type\": \"string\",\n        \"description\":\"who the email is from\"\n      },\n        \"DueDate\": {\n        \"type\": \"string\",\n        \"description\":\"invoice payment due date\"\n      }\n  }\n}"
      },
      "typeVersion": 1.3
    },
    {
      "id": "fb30770c-95fe-41d6-a4a4-78435f208df9",
      "name": "Eingegangenen Betrag benachrichtigen",
      "type": "n8n-nodes-base.telegram",
      "position": [
        1120,
        -96
      ],
      "webhookId": "3d493d94-8cbf-4def-9f42-088891197598",
      "parameters": {
        "text": "=📥 Income-ing! ${{ $json.output.Amount }} from {{ $json.output.From.split('<')[0].trim() }}",
        "chatId": "=",
        "additionalFields": {
          "appendAttribution": false
        }
      },
      "credentials": {
        "telegramApi": {
          "id": "GroO0akGb3u44nyE",
          "name": "Telegram: PA"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "db1f46b9-b2bc-4584-b08e-a15420128415",
      "name": "Zu zahlenden Betrag benachrichtigen",
      "type": "n8n-nodes-base.telegram",
      "position": [
        1120,
        80
      ],
      "webhookId": "2ceb728e-e912-4a9d-899b-8f1927947e3b",
      "parameters": {
        "text": "=💲Pay ${{ $json.output.Amount }} to {{ $json.output.From.split('<')[0].trim() }}",
        "additionalFields": {}
      },
      "credentials": {
        "telegramApi": {
          "id": "GroO0akGb3u44nyE",
          "name": "Telegram: PA"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "0fa94dfb-182d-4f29-bbd8-8e2d6f39948a",
      "name": "E-Mail-Entwurf",
      "type": "n8n-nodes-base.gmail",
      "position": [
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        784
      ],
      "webhookId": "f77c4bdb-4e13-4c85-8b89-36db26e5f5f4",
      "parameters": {
        "message": "={{ $json.output.emailBody }}",
        "options": {},
        "subject": "=Re: {{ $('Gmail Trigger').item.json.subject }}",
        "resource": "draft",
        "emailType": "html"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "3ayhzuWezVASgiY3",
          "name": "Gmail account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "6cf3269e-0d32-498a-b96b-47f1252ec252",
      "name": "Als intern kennzeichnen",
      "type": "n8n-nodes-base.gmailTool",
      "position": [
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      ],
      "webhookId": "fd1cb537-e3fa-4bd4-86e8-89ab5f0ed376",
      "parameters": {
        "labelIds": [
          "Label_2401692396070026182"
        ],
        "messageId": "={{ $('Gmail Trigger').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "3ayhzuWezVASgiY3",
          "name": "Gmail account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "43d657f4-4164-47c7-8d9b-59ee5fe889ca",
      "name": "Benutzer zur Überprüfung des Entwurfs benachrichtigen",
      "type": "n8n-nodes-base.telegram",
      "position": [
        1184,
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        "content": "## Trigger\nWorkflow is triggered when an email comes in\n\n## Setup\n- Connect to your Gmail account using Gmail API"
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        "content": "## Inbox Router\nBased on incoming email's \"subject\", \"from\", and \"content\", GPT will route the email to the respective designated categories.\n\n## Setup\n- Select email \"body\", \"subject\" and \"from\" for GPT to classify with\n- List down the categories you need and add a description for GPT to learn how to classify."
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        "content": "## Categorise and route emails with GPT 5\nThis workflow demonstrates how to use AI text classifier to classify incoming emails, and uses a multi-agent architecture to respond for each email category respectively.\n\n## Use cases\nBusiness owners with a lot of incoming emails, or anyone who has huge influx of emails \n\n## How it Works\nAny incoming emails will be read by the text classifier powered by GPT 5, and routed according to the defined categories. See details of how it works in the respective categories.\n\n## How to set up\n- Set up Telegram bot via Botfather. See setup instructions [here](https://core.telegram.org/bots/tutorial) \n- Setup OpenAI API for transcription services (Credits required) [here](https://openai.com/index/openai-api/)\n- Set up Openrouter account. See details [here](https://openrouter.ai/docs/api-reference/authentication)\n- Set up Pinecone database. See details [here](https://docs.pinecone.io/guides/get-started/quickstart)\n\n## Customization Options\nOther than Gmail, it is possible to connect to Outlook as well. Other than Pinecone vector database, there are other vector database that should serve the same purpose  eg. supabase, qdrant, weviate\n\n## Requirements\n- Gmail account\n- Telegram bot\n- Pinecone account\n- Open router account\n"
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