Automatisiertes Kundensupport-System mit Gmail, GPT-4 und Vektorwissenbasis
Experte
Dies ist ein AI RAG, Multimodal AI-Bereich Automatisierungsworkflow mit 32 Nodes. Hauptsächlich werden If, Set, Code, Gmail, Telegram und andere Nodes verwendet. Automatisiertes Kundensupportsystem mit Gmail, GPT-4 und vektoriellem Wissensspeicher
Voraussetzungen
- •Google-Konto + Gmail API-Anmeldedaten
- •Telegram Bot Token
- •Möglicherweise sind Ziel-API-Anmeldedaten erforderlich
- •Google Sheets API-Anmeldedaten
- •OpenAI API Key
- •Qdrant-Serververbindungsdaten
Verwendete Nodes (32)
Kategorie
Workflow-Vorschau
Visualisierung der Node-Verbindungen, mit Zoom und Pan
Workflow exportieren
Kopieren Sie die folgende JSON-Konfiguration und importieren Sie sie in n8n
{
"meta": {
"instanceId": "b1b3b6962659881ba56842bd186156e739ee49465032539adf6dd86734a8d47a",
"templateCredsSetupCompleted": true
},
"nodes": [
{
"id": "dff6847c-c448-484d-9d17-b56038cdbb48",
"name": "Thread-Verlauf abrufen",
"type": "n8n-nodes-base.gmail",
"position": [
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],
"webhookId": "b9d2f8fc-ba53-4fdb-a7df-b01c297ffb87",
"parameters": {},
"typeVersion": 2.1
},
{
"id": "6d7bcf76-5e0f-4c31-be1b-2eafee23e0d4",
"name": "Thread-Verlauf verarbeiten",
"type": "n8n-nodes-base.code",
"position": [
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],
"parameters": {},
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},
{
"id": "400f9dac-96ab-449d-be52-769f68f4ac9e",
"name": "KI-Analyse-Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
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],
"parameters": {},
"typeVersion": 1.9
},
{
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"name": "KI-Analyse verarbeiten",
"type": "n8n-nodes-base.set",
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],
"parameters": {},
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},
{
"id": "89979abb-b901-435a-a0c4-f730ed4bfa67",
"name": "Eskalation erforderlich?",
"type": "n8n-nodes-base.if",
"position": [
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],
"parameters": {},
"typeVersion": 2
},
{
"id": "a9668608-2076-4149-adb0-4f7a93c679c9",
"name": "Automatische Antwort senden",
"type": "n8n-nodes-base.gmail",
"position": [
0,
1808
],
"webhookId": "fed72075-afad-49e2-a0c9-4421b72d133a",
"parameters": {},
"typeVersion": 2.1
},
{
"id": "166db4bd-1247-45a5-99f2-e32f4059bfa7",
"name": "Ticket in Google Sheets protokollieren",
"type": "n8n-nodes-base.googleSheets",
"position": [
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],
"parameters": {},
"typeVersion": 4.4
},
{
"id": "29592047-bfaa-4933-bea5-c80e0e5665f1",
"name": "Statusupdate senden",
"type": "n8n-nodes-base.telegram",
"position": [
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],
"webhookId": "3c149149-0585-4c0c-8664-b307356652bc",
"parameters": {},
"executeOnce": true,
"typeVersion": 1.2
},
{
"id": "4e85fdfb-6b40-418a-a7d4-2475d0a6b7f3",
"name": "Gmail Trigger1",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
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],
"parameters": {},
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},
{
"id": "1272297d-6f1e-49b6-b04c-6e2d1078ee07",
"name": "OpenAI Chat Model1",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
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2192
],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "e1287b4b-770e-489f-8f7b-3d6cbc7bdc19",
"name": "Qdrant Vector Store",
"type": "@n8n/n8n-nodes-langchain.vectorStoreQdrant",
"position": [
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2192
],
"parameters": {},
"typeVersion": 1.1
},
{
"id": "c358ab1b-cb29-4a8f-8718-a9896b4440d1",
"name": "Embeddings Mistral Cloud",
"type": "@n8n/n8n-nodes-langchain.embeddingsMistralCloud",
"position": [
-960,
2320
],
"parameters": {},
"typeVersion": 1
},
{
"id": "87ba9f81-ad93-41b2-bc1d-cd0040f3d206",
"name": "Neue Kunden-E-Mails filtern",
"type": "n8n-nodes-base.if",
"position": [
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1984
],
"parameters": {},
"typeVersion": 2
},
{
"id": "1b701c63-89c7-4ac6-bbec-745bf99a37a6",
"name": "E-Mail-Daten extrahieren",
"type": "n8n-nodes-base.set",
"position": [
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1984
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "f71fd648-15df-433e-a2e4-ba51e5f1fdf3",
"name": "KI-Analyse-Agent1",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
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],
"parameters": {},
"typeVersion": 1.9
},
{
"id": "b6ab5fcd-0093-494b-93aa-76e574871b32",
"name": "KI-Analyse verarbeiten1",
"type": "n8n-nodes-base.set",
"position": [
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2544
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "dad6b53e-cd97-448e-96eb-8751b2c72cc3",
"name": "OpenAI Chat Model2",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
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2752
],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "6c30cdd7-248a-4aca-a29a-9ee3014e7b74",
"name": "Qdrant Vector Store1",
"type": "@n8n/n8n-nodes-langchain.vectorStoreQdrant",
"position": [
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2768
],
"parameters": {},
"typeVersion": 1.1
},
{
"id": "99d791ae-7fba-4a24-b5a8-65a18dc34548",
"name": "Embeddings Mistral Cloud1",
"type": "@n8n/n8n-nodes-langchain.embeddingsMistralCloud",
"position": [
-464,
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],
"parameters": {},
"typeVersion": 1
},
{
"id": "a7f0f0c8-77b8-4b1e-bc17-8aa6d77004e2",
"name": "Structured Output Parser1",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
-256,
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],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "c17395d1-26ea-4097-98e6-39830febe824",
"name": "Haftnotiz",
"type": "n8n-nodes-base.stickyNote",
"position": [
-880,
2448
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "7501e27e-cdb7-46fa-938f-83d1105857fa",
"name": "Label: Menschliche Prüfung erforderlich",
"type": "n8n-nodes-base.gmail",
"position": [
80,
2112
],
"webhookId": "19e98ea6-9d91-460a-8c3a-5ed7601e5463",
"parameters": {},
"typeVersion": 2.1
},
{
"id": "6b89232a-e6f1-455a-b2da-51829d0cdb5f",
"name": "Label: Automatisch gelöst",
"type": "n8n-nodes-base.gmail",
"position": [
304,
1808
],
"webhookId": "19e98ea6-9d91-460a-8c3a-5ed7601e5463",
"parameters": {},
"typeVersion": 2.1
},
{
"id": "1de2ebce-9b6e-402a-8653-21b2e1fb0956",
"name": "Aggregieren",
"type": "n8n-nodes-base.aggregate",
"position": [
-1456,
1808
],
"parameters": {},
"typeVersion": 1
},
{
"id": "a5ded5ae-ce8f-4d7c-ab5c-4ecbbd19ead5",
"name": "Felder bearbeiten",
"type": "n8n-nodes-base.set",
"position": [
-528,
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],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "c2c9d1d2-78cc-4342-abe8-55a40c3d1c77",
"name": "Felder bearbeiten1",
"type": "n8n-nodes-base.set",
"position": [
-1328,
1984
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "92ecd5f5-0324-4139-8065-549dfeeddf3f",
"name": "Bei Formularübermittlung",
"type": "n8n-nodes-base.formTrigger",
"position": [
-2416,
2736
],
"webhookId": "5aa2c420-a473-4422-8128-b2861c0f0e9c",
"parameters": {},
"typeVersion": 2.2
},
{
"id": "25557f12-f0ca-4412-b069-a8acafe28563",
"name": "Default Data Loader1",
"type": "@n8n/n8n-nodes-langchain.documentDefaultDataLoader",
"position": [
-1712,
2912
],
"parameters": {},
"typeVersion": 1
},
{
"id": "624b7d08-9f53-4e7a-8d28-86cb03ea1d0e",
"name": "Recursive Character Text Splitter",
"type": "@n8n/n8n-nodes-langchain.textSplitterRecursiveCharacterTextSplitter",
"position": [
-1696,
3072
],
"parameters": {},
"typeVersion": 1
},
{
"id": "4a588f35-5bc1-42f1-811d-6efe27fc1803",
"name": "Sammlung erstellen1",
"type": "n8n-nodes-base.httpRequest",
"onError": "continueRegularOutput",
"disabled": true,
"position": [
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],
"parameters": {},
"typeVersion": 4.2,
"alwaysOutputData": true
},
{
"id": "db044436-a22a-409e-940e-5863d7d177a2",
"name": "Qdrant Vector Store2",
"type": "@n8n/n8n-nodes-langchain.vectorStoreQdrant",
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],
"parameters": {},
"typeVersion": 1.1
},
{
"id": "aa3f2a30-b780-4317-8884-a2e3c7da6952",
"name": "Embeddings Mistral Cloud2",
"type": "@n8n/n8n-nodes-langchain.embeddingsMistralCloud",
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"parameters": {},
"typeVersion": 1
}
],
"pinData": {},
"connections": {
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"89979abb-b901-435a-a0c4-f730ed4bfa67": {
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},
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"c358ab1b-cb29-4a8f-8718-a9896b4440d1": {
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"aa3f2a30-b780-4317-8884-a2e3c7da6952": {
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},
"a7f0f0c8-77b8-4b1e-bc17-8aa6d77004e2": {
"ai_outputParser": [
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},
"87ba9f81-ad93-41b2-bc1d-cd0040f3d206": {
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],
[
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},
"166db4bd-1247-45a5-99f2-e32f4059bfa7": {
"main": [
[
{
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},
"624b7d08-9f53-4e7a-8d28-86cb03ea1d0e": {
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}
}Häufig gestellte Fragen
Wie verwende ich diesen Workflow?
Kopieren Sie den obigen JSON-Code, erstellen Sie einen neuen Workflow in Ihrer n8n-Instanz und wählen Sie "Aus JSON importieren". Fügen Sie die Konfiguration ein und passen Sie die Anmeldedaten nach Bedarf an.
Für welche Szenarien ist dieser Workflow geeignet?
Experte - KI RAG, Multimodales KI
Ist es kostenpflichtig?
Dieser Workflow ist völlig kostenlos. Beachten Sie jedoch, dass Drittanbieterdienste (wie OpenAI API), die im Workflow verwendet werden, möglicherweise kostenpflichtig sind.
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Autor
Khair Ahammed
@khair1212Automation engineer with over 2 years of experience specializing in building scalable and reliable automation solutions using n8n and other cutting-edge tools. With expertise in workflow optimization, API integrations, and process automation, I help businesses streamline their operations and eliminate repetitive tasks.
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