Noco-Kanban mit Priorisierung durch KI

Experte

Dies ist ein Support, AI, IT Ops-Bereich Automatisierungsworkflow mit 27 Nodes. Hauptsächlich werden If, Set, Slack, NocoDb, Aggregate und andere Nodes verwendet, kombiniert mit KI-Technologie für intelligente Automatisierung. Anfragen mithilfe von KI zuordnen und Reminders über den NocoDB-Kanban-Status senden

Voraussetzungen
  • Slack Bot Token oder Webhook URL
  • OpenAI API Key
Workflow-Vorschau
Visualisierung der Node-Verbindungen, mit Zoom und Pan
Workflow exportieren
Kopieren Sie die folgende JSON-Konfiguration und importieren Sie sie in n8n
{
  "id": "E2hq7z4ANLoL5vw1",
  "meta": {
    "instanceId": "bdce9ec27bbe2b742054f01d034b8b468d2e7758edd716403ad5bd4583a8f649",
    "templateCredsSetupCompleted": true
  },
  "name": "Noco Kanban Board with AI Prioritization",
  "tags": [],
  "nodes": [
    {
      "id": "4976d737-a419-4cc6-a8fc-dc1a9482642d",
      "name": "Incident-Formular",
      "type": "n8n-nodes-base.formTrigger",
      "disabled": true,
      "position": [
        -100,
        200
      ],
      "webhookId": "fef1bb69-69e9-49ff-ba29-ded7cc398a13",
      "parameters": {
        "options": {},
        "formTitle": "Incident Form",
        "formFields": {
          "values": [
            {
              "fieldType": "email",
              "fieldLabel": "Email",
              "placeholder": "Your Email",
              "requiredField": true
            },
            {
              "fieldType": "textarea",
              "fieldLabel": "Incident Description",
              "placeholder": "Incident Description",
              "requiredField": true
            },
            {
              "fieldType": "dropdown",
              "fieldLabel": "Incident Desired Category",
              "fieldOptions": {
                "values": [
                  {
                    "option": "Critical"
                  },
                  {
                    "option": "Major"
                  },
                  {
                    "option": "Medium"
                  },
                  {
                    "option": "Minor"
                  },
                  {
                    "option": "Support"
                  },
                  {
                    "option": "Feature"
                  }
                ]
              },
              "requiredField": true
            }
          ]
        },
        "formDescription": "Experiencing issues? Fill in this incident form so we can take care of it"
      },
      "typeVersion": 2.2
    },
    {
      "id": "f9829dfd-c8bd-45c0-b9ac-fe496d527df8",
      "name": "Kategorie zuweisen",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        620,
        100
      ],
      "parameters": {
        "text": "=You are professional support assistance. You are receiving information about different issues users are having. Your task is to assign proper category to task requested.\n\nYou should output:\n- category based on definitions provided\n- response time assgined to category\n- resolution time assigned to category\n- default assignee\n\nDefinitions:\n{{ $json.data.toJsonString() }}\n\nTask request is:\n{{ $('On schedule or during flow').item.json['Incident Description'] }}",
        "options": {},
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 1.8,
      "alwaysOutputData": true
    },
    {
      "id": "bef9f61d-0019-4407-a0fc-9a4c44894d6e",
      "name": "OpenAI Chat Model1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        540,
        280
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "zjIZQuuuZMJpiUny",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "ccb2092e-f9bb-4b64-987a-d4349b401d5c",
      "name": "Strukturierte Ausgabe Todoist Ready1",
      "type": "@n8n/n8n-nodes-langchain.outputParserStructured",
      "position": [
        860,
        260
      ],
      "parameters": {
        "jsonSchemaExample": "{\n\t\"category\": \"critical\",\n  \"response_time\": \"1\",\n  \"resolution_time\": \"8\",\n  \"default_assignee\": \"email@example.com\"\n}"
      },
      "typeVersion": 1.2
    },
    {
      "id": "7b8fa2ca-5697-4792-ab60-3506be78bcdf",
      "name": "Incident-Definitionen abrufen",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        180,
        100
      ],
      "parameters": {
        "table": "mt94l49b6zocsxy",
        "options": {
          "fields": [
            "Title",
            "Definition",
            "Response time",
            "Resolution time",
            "Default assignee"
          ]
        },
        "operation": "getAll",
        "projectId": "pksfpoc943gwhvy",
        "returnAll": true,
        "authentication": "nocoDbApiToken"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "b6023ac0-0a43-47b5-add3-f11c4bb8a5d1",
      "name": "Notizzettel",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -160,
        0
      ],
      "parameters": {
        "height": 440,
        "content": "## Incident Form\nThis workflow is triggered when someone fills incident form. You could replace it for example with email or webhook, but you will need to update references in other nodes to new fields"
      },
      "typeVersion": 1
    },
    {
      "id": "1a207b67-98de-40e6-8ec2-eb64e515cc14",
      "name": "Notizzettel1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        120,
        0
      ],
      "parameters": {
        "width": 1320,
        "height": 440,
        "content": "## Parse Incidents\nAllow AI to compare your incident definitions with input from user. AI will attempt to assign proper category and proper person to given incident. WIth AI assignment, we are formatting fields to input them into NocoDB table"
      },
      "typeVersion": 1
    },
    {
      "id": "e28f77db-4701-4df2-a79c-b7239a4b4e1f",
      "name": "Incident einfügen",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        1260,
        260
      ],
      "parameters": {
        "table": "mwh33g1yyeg9z6k",
        "operation": "create",
        "projectId": "pksfpoc943gwhvy",
        "dataToSend": "autoMapInputData",
        "authentication": "nocoDbApiToken"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "17ccb056-2f0b-4a38-812b-e869842c7032",
      "name": "Für KI-Analyse aggregieren",
      "type": "n8n-nodes-base.aggregate",
      "position": [
        400,
        100
      ],
      "parameters": {
        "options": {},
        "aggregate": "aggregateAllItemData"
      },
      "typeVersion": 1
    },
    {
      "id": "0048bfe3-0e1f-4a2d-8200-900a56afb21b",
      "name": "Nach Zeitplan oder während des Flows",
      "type": "n8n-nodes-base.noOp",
      "position": [
        160,
        820
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "25370677-2364-426f-a7ed-f87e4f5d9223",
      "name": "Bei Klick auf 'Workflow testen'",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        -120,
        900
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "930fc886-6c1d-4613-b312-360bd37544fa",
      "name": "Aufgabe nicht nach erwarteter Reaktion übernommen",
      "type": "n8n-nodes-base.if",
      "position": [
        660,
        620
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "e860430a-ec94-4dce-9196-5da467e6af2f",
              "operator": {
                "type": "dateTime",
                "operation": "before"
              },
              "leftValue": "={{ $json['Expected Response'] }}",
              "rightValue": "={{ $now }}"
            },
            {
              "id": "278afe7e-2e68-461b-a0fb-baa530cb0819",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "={{ $json.status }}",
              "rightValue": "todo"
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "a11567b4-e5e7-4e64-970d-51e61e6f376f",
      "name": "E-Mail an Kunden senden",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1000,
        540
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "We are sorry that we have not yet looked at your message. Although We are working heavily, currently all our developers are busy. But we have reminded asignee on your request and we will reply to you shortly.",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.email }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "ea9d3ad5-0dd5-428f-8a23-60999c7134f4",
      "name": "Status täglich prüfen",
      "type": "n8n-nodes-base.scheduleTrigger",
      "disabled": true,
      "position": [
        -120,
        720
      ],
      "parameters": {
        "rule": {
          "interval": [
            {
              "triggerAtHour": 9
            }
          ]
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "ce94960f-56c8-4b67-81af-ece07f97c94f",
      "name": "E-Mail an Zuständigen senden",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1260,
        640
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "You have an outstanding task that should be picked up. Visit your kanban board for more information ",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.assignee }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "8c1cc107-76aa-4d62-871d-d107f2055071",
      "name": "Notizzettel2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        360,
        460
      ],
      "parameters": {
        "width": 1080,
        "height": 400,
        "content": "## Stay Informed\nInform both client and developer about current task status. Maybe task was not picked up. Feel free to replace with Slack messages if applicable"
      },
      "typeVersion": 1
    },
    {
      "id": "b6fb24c3-2a04-4906-be2e-510356cd5f76",
      "name": "Nicht übernommene Aufgaben abrufen",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        420,
        620
      ],
      "parameters": {
        "limit": 5,
        "table": "mwh33g1yyeg9z6k",
        "options": {
          "where": "(status,eq,todo)",
          "fields": []
        },
        "operation": "getAll",
        "projectId": "pksfpoc943gwhvy",
        "authentication": "nocoDbApiToken"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "5d5b635d-0302-462d-94a5-7055a63e85ac",
      "name": "Unfertige Aufgaben abrufen",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        420,
        1060
      ],
      "parameters": {
        "limit": 5,
        "table": "mwh33g1yyeg9z6k",
        "options": {
          "where": "(status,eq,todo)",
          "fields": []
        },
        "operation": "getAll",
        "projectId": "pksfpoc943gwhvy",
        "authentication": "nocoDbApiToken"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "4a8724da-a752-46fc-8753-ae6344d9d6d3",
      "name": "Aufgabe nicht in erwarteter Zeit erledigt",
      "type": "n8n-nodes-base.if",
      "position": [
        660,
        1060
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "e860430a-ec94-4dce-9196-5da467e6af2f",
              "operator": {
                "type": "dateTime",
                "operation": "before"
              },
              "leftValue": "={{ $json['Expected Resolution'] }}",
              "rightValue": "={{ $now }}"
            },
            {
              "id": "278afe7e-2e68-461b-a0fb-baa530cb0819",
              "operator": {
                "type": "string",
                "operation": "notEquals"
              },
              "leftValue": "={{ $json.status }}",
              "rightValue": "done"
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "03fc4e3d-3a49-417e-b0e7-b71cd684e8f7",
      "name": "E-Mail an Kunden senden1",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1000,
        960
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "We are sorry that we have not yet finished your task. Although We are working heavily, currently all our developers are busy. But we have reminded asignee on your request and we will reply to you shortly.",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.email }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "ddeeee95-41b6-47e1-add5-60de172d0117",
      "name": "Falls Zuständigen-E-Mail existiert",
      "type": "n8n-nodes-base.if",
      "position": [
        1000,
        720
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "3e686523-7208-40f8-b857-7db42ccb0e12",
              "operator": {
                "type": "string",
                "operation": "notEmpty",
                "singleValue": true
              },
              "leftValue": "={{ $json.assignee }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "fb8a3bf0-0f15-4ea3-b61e-f9b582d64d3f",
      "name": "Falls Zuständiger slack existiert",
      "type": "n8n-nodes-base.if",
      "position": [
        1000,
        1140
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "8a70caa3-b692-49c5-a92c-dedff9a8e2ba",
              "operator": {
                "type": "string",
                "operation": "notEmpty",
                "singleValue": true
              },
              "leftValue": "={{ $json['assignee slack'] }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "c31d46a2-d1f2-4573-a4dd-f07a7f9b2e52",
      "name": "Slack an Zuständigen",
      "type": "n8n-nodes-base.slack",
      "position": [
        1260,
        980
      ],
      "webhookId": "2a3764a2-a030-4d99-9dae-0a691934d778",
      "parameters": {
        "text": "You have unfinished task in progress. Inform client on your next steps and update expected resolution time.",
        "user": {
          "__rl": true,
          "mode": "username",
          "value": "={{ $json['assignee slack'] }}"
        },
        "select": "user",
        "otherOptions": {},
        "authentication": "oAuth2"
      },
      "credentials": {
        "slackOAuth2Api": {
          "id": "B0jUtT53pVAEPaQM",
          "name": "Slack Oauth"
        }
      },
      "typeVersion": 2.3
    },
    {
      "id": "ff015cfa-c234-453a-aef5-b2a2d4bda6db",
      "name": "Notizzettel3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        360,
        880
      ],
      "parameters": {
        "width": 1080,
        "height": 460,
        "content": "## Task incomplete\nInform both client and developer that task is after due. Developer should receive message and react accordingly."
      },
      "typeVersion": 1
    },
    {
      "id": "516f487a-8f3c-457c-8c35-134c66dacc2f",
      "name": "Weitere E-Mail an Zuständigen senden",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1260,
        1160
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "You have an unfninished task that should be done by now. Visit your kanban board for more information ",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.assignee }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "ab931ca8-ea7a-433c-bf1c-26c9fb67722b",
      "name": "Notizzettel4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -160,
        560
      ],
      "parameters": {
        "width": 480,
        "height": 580,
        "content": "## Trigger Task Check Daily\nRunning this more often is probably not good idea because client may receive too many messages when task is delayed"
      },
      "typeVersion": 1
    },
    {
      "id": "b432ed80-eb24-4978-b711-83660a8edeaf",
      "name": "Für Noco formatieren",
      "type": "n8n-nodes-base.set",
      "position": [
        1040,
        260
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "b75b02b8-3365-4830-ad28-87e76836c938",
              "name": "email",
              "type": "string",
              "value": "={{ $('On schedule or during flow').item.json.Email }}"
            },
            {
              "id": "2a0d4d0f-1b1c-40ec-8fb7-f0be9af544f9",
              "name": "message",
              "type": "string",
              "value": "={{ $('On schedule or during flow').item.json['Incident Description'] }}"
            },
            {
              "id": "60fc4759-3026-4d04-9853-b474dbe92d43",
              "name": "expected category",
              "type": "string",
              "value": "={{ $('On schedule or during flow').item.json['Incident Desired Category'] }}"
            },
            {
              "id": "3eccf7ae-f2eb-4997-b304-15428fdf5fb5",
              "name": "assigned category",
              "type": "string",
              "value": "={{ $json.output.category }}"
            },
            {
              "id": "f70e8b0d-4818-405b-ba36-4dc3d31bd11b",
              "name": "status",
              "type": "string",
              "value": "todo"
            },
            {
              "id": "e8ddc64f-d5f0-482e-93d6-a4fd082e3505",
              "name": "Expected Response",
              "type": "string",
              "value": "={{ $now.plus($json.output.response_time, 'hours') }}"
            },
            {
              "id": "be04bc69-e2a6-4c7c-9e94-d39f8b0e4f39",
              "name": "Expected Resolution",
              "type": "string",
              "value": "={{ $now.plus($json.output.resolution_time, 'hours') }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "2c6430f3-da2b-41bf-951d-b650ba63475a",
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}
Häufig gestellte Fragen

Wie verwende ich diesen Workflow?

Kopieren Sie den obigen JSON-Code, erstellen Sie einen neuen Workflow in Ihrer n8n-Instanz und wählen Sie "Aus JSON importieren". Fügen Sie die Konfiguration ein und passen Sie die Anmeldedaten nach Bedarf an.

Für welche Szenarien ist dieser Workflow geeignet?

Experte - Support, Künstliche Intelligenz, IT-Betrieb

Ist es kostenpflichtig?

Dieser Workflow ist völlig kostenlos. Beachten Sie jedoch, dass Drittanbieterdienste (wie OpenAI API), die im Workflow verwendet werden, möglicherweise kostenpflichtig sind.

Workflow-Informationen
Schwierigkeitsgrad
Experte
Anzahl der Nodes27
Kategorie3
Node-Typen14
Schwierigkeitsbeschreibung

Für fortgeschrittene Benutzer, komplexe Workflows mit 16+ Nodes

Autor
Łukasz

Łukasz

@lukaszpp

Developer, automation enthusiast and dedicated CTO/CEO

Externe Links
Auf n8n.io ansehen

Diesen Workflow teilen

Kategorien

Kategorien: 34